Authenticate requests using your API key or OAuth token. Set the proper scope (contacts.readonly) to protect sensitive contact data while enabling the needed read access.
Kixie secures access with tokens and OAuth where supported. Store credentials securely and rotate them on a regular schedule.
– GET /contacts/:contactId — Retrieve a single contact; – GET /contacts/:contactId/tasks — Fetch tasks for a contact; – GET /contacts/:contactId/tasks/:taskId — Get a specific task; – GET /contacts/:contactId/notes — Retrieve notes for a contact; – GET /contacts/:contactId/notes/:id — Get a specific note; – GET /contacts/:contactId/appointments — Fetch appointments for a contact; – GET /contacts/ — List all contacts; – GET /contacts/business/:businessId — Get contacts for a business; – contacts.write — Permission to modify contacts; – POST /contacts/ — Create a new contact; – PUT /contacts/:contactId — Update a contact; – DELETE /contacts/:contactId — Delete a contact; – POST /contacts/:contactId/tasks — Create a task for a contact; – PUT /contacts/:contactId/tasks/:taskId — Update a task; – PUT /contacts/:contactId/tasks/:taskId/completed — Mark a task complete; – DELETE /contacts/:contactId/tasks/:taskId — Delete a task; – POST /contacts/:contactId/tags — Add tags to a contact
Trigger: when a contact is created or updated in GHL, Kixie immediately updates its local record and makes the new data available for calls and notes.
Actions: create or update a contact in Kixie, attach related notes, and set upcoming call tasks as needed.
GET /contacts/:contactId
Key fields: id, email, phone, status
Trigger: newly created or updated tasks/notes in GHL reflect in Kixie activity logs and call summaries.
Actions: log tasks and notes in Kixie, generate call notes, and link back to the contact.
GET /contacts/:contactId/tasks
Key fields: taskId, details, dueDate
Trigger: bulk sync of contacts and related data to ensure a consistent view in Kixie.
Actions: bulk upsert of contacts, map fields, and consolidate notes and tasks for each contact.
GET /contacts/
Key fields: contactId, externalId, Email
Automate data flow without writing code using built-in connectors and UI-driven mapping.
Create powerful, event-driven workflows that drive calls, notes, and tasks automatically.
Improve agent efficiency with real-time, contextual data during calls.
This glossary defines API Endpoint, Authentication, Trigger, Action, Field Mapping, and Data Synchronization as used in the GHL Contacts API and Kixie integration.
A URL path that performs a specific operation, such as GET /contacts/:contactId to retrieve a contact.
The method for proving identity and gaining access to the API, typically via API keys or OAuth tokens.
An event in one system that starts a workflow in another (for example, a contact update in GHL triggers an action in Kixie).
An operation executed in response to a trigger, such as creating or updating a contact in Kixie.
Pull contact data via GET /contacts and route calls based on lifecycle fields to improve targeting.
Aggregate notes from GET /contacts/:contactId/notes to enrich live caller context in Kixie screens.
Create follow-up tasks in GHL using POST /contacts/:contactId/tasks after important calls.
Obtain API keys or OAuth tokens for GHL and Kixie; verify scopes and access levels before connecting.
Define field mappings (id, email, phone) and set up triggers for creates/updates.
Run test requests, confirm data flows, and flip the integration to production.
No coding is required for most setups thanks to pre-built connectors and UI-driven mapping. In some cases, you may add lightweight automation with webhooks or a Zapier-style workflow if you need custom logic. This keeps maintenance simple while delivering reliable data flow. In advanced scenarios, developers can add custom scripts to extend behavior, but it’s not a requirement for standard use.
Common endpoints used include GET /contacts/:contactId to fetch a contact, GET /contacts/:contactId/tasks and GET /contacts/:contactId/notes to pull related data, and POST /contacts/ to create new records. For updates, PUT /contacts/:contactId and DELETE /contacts/:contactId are used as needed, with additional endpoints for tasks, notes, and tags.
Data is transmitted over TLS, and access is controlled by tokens with scoped permissions. Rotate credentials regularly and restrict access to only the required resources.
Yes. Map fields such as name, email, phone, and tags. The mapping interface lets you align source fields with destination fields in Kixie.
To test, generate sandbox tokens, perform test calls, and verify that data shows up correctly in Kixie and your GHL account. Use a small subset of records first. Then monitor logs and adjust mappings as needed.
Supported data types include contacts, tasks, notes, appointments, and tags. You can sync cross-system data in near real-time or in scheduled batches.
API docs and endpoints are available in the official developer docs. Look for the Contacts API section to see endpoints 1-54 and related authentication details.
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