Authorize GHL to access KrispCall data by generating a token and applying the necessary scopes (e.g., contacts.readonly). Store credentials securely in your integration settings and test with read-only calls before enabling write access.
KrispCall issues tokens for API requests. Use your app client credentials to obtain a token, then refresh before expiry. Treat these credentials as secrets and rotate regularly.
Core endpoints include: GET /contacts/:contactId (retrieve a contact); GET /contacts/:contactId/tasks (list tasks for a contact); GET /contacts/:contactId/tasks/:taskId (retrieve a specific task); GET /contacts/:contactId/notes (list notes); GET /contacts/:contactId/notes/:id (retrieve a note); GET /contacts/:contactId/appointments (list appointments); GET /contacts/ (list all contacts); GET /contacts/business/:businessId (list contacts by business); POST /contacts/ (create contact); PUT /contacts/:contactId (update contact); DELETE /contacts/:contactId (delete contact); POST /contacts/:contactId/tasks (create task); PUT /contacts/:contactId/tasks/:taskId (update a task); PUT /contacts/:contactId/tasks/:taskId/completed (mark task complete); DELETE /contacts/:contactId/tasks/:taskId (delete a task); POST /contacts/:contactId/tags (add or update tags on a contact).
Trigger: when a contact profile opens or is updated in KrispCall
Actions: pull contact, fetch tasks, pull notes, and sync back to GHL
GET /contacts/:contactId
Key fields: contactId, taskId, noteId
Trigger: new KrispCall contact created
Actions: create contact in GHL, create initial tasks, sync notes
POST /contacts/
Key fields: contactId, businessId
Trigger: contact updated in GHL
Actions: update contact, sync notes and tasks
PUT /contacts/:contactId
Key fields: contactId, field mappings
Fast setup with drag-and-drop configurations and prebuilt actions for contacts, tasks, notes, and appointments.
Unified data across KrispCall and GHL streamlines workflows and reduces manual data entry.
Automated task generation and note syncing keep teams aligned and responsive.
A quick glossary of terms and core processes to help you understand the KrispCall to Contacts API integration.
An API endpoint is a URL and HTTP method that lets apps retrieve or modify data on the server.
The process of proving identity to gain access to API resources, typically via tokens or keys.
A real-time payload sent from one system to another when an event occurs.
An open standard for delegated authorization using access tokens.
Create a trigger that auto-creates a GHL contact when a new KrispCall lead is captured, then assign onboarding tasks and notes.
Push KrispCall call logs and messages into GHL as notes or activities to keep the team informed.
Tag contacts automatically based on KrispCall interactions to trigger targeted follow-ups in GHL.
Register your KrispCall app and generate API keys or OAuth credentials to begin.
Set scopes such as contacts.readonly and write permissions as needed.
Test endpoints in a development environment, then deploy to production with automations enabled.
To connect KrispCall to the Contacts API, you’ll need a KrispCall account and a GHL workspace. Generate API credentials from KrispCall and configure them in the integration settings, selecting the appropriate scopes (e.g., contacts.readonly). Start with read-only calls to verify data flow. Once you confirm data is syncing correctly, you can enable write privileges as needed.
This integration is designed to be no-code friendly. You can use built-in triggers, actions, and field mappings within your automation platform to connect KrispCall and GHL. Some light configuration—like selecting scopes and mapping fields—may be required, but no custom coding is necessary for basic synchronization.
The most useful endpoints for daily tasks include GET /contacts/:contactId to fetch a contact, GET /contacts/:contactId/tasks to list tasks, GET /contacts/ to list all contacts, and POST /contacts/ to create a new contact. These cover core CRUD operations and the ability to drive tasks and notes from KrispCall data.
Authentication typically uses tokens issued by KrispCall and exchanged for access to GHL. Use your app credentials to obtain a token, then include it in API requests. Store credentials securely and rotate them regularly. If your setup supports OAuth, prefer token-based flows for security.
Real-time syncing is possible via webhooks or streaming updates where supported. You can configure KrispCall to push events (calls, messages, notes) to GHL as activities or notes, enabling near real-time visibility in your CRM boards.
Field mapping involves aligning KrispCall contact fields (name, email, phone) with GHL contact fields. For tasks and notes, map task titles, due dates, and content to corresponding GHL fields. Test mappings in a sandbox before going live to ensure data integrity.
Rate limits depend on your plan and endpoint usage. Start with conservative polling and stagger requests. If you hit limits, implement exponential backoff and caching, and consider upgrading or requesting higher quotas from support.
Due to high volume, we will be upgrading our server soon!
Complete Operations Catalog - 126 Actions & Triggers
