How to Connect LaunchDarkly to Contacts API

Contacts API on LaunchDarkly: Feature flags, person-level automation, and streamlined data flow

How to connect Contacts API with LaunchDarkly

This guide shows how to securely link Contacts API with LaunchDarkly, enabling flag-driven automation for contact data. You’ll authenticate, map endpoints, and set up basic reads and writes to keep your campaigns in sync with contact records, tasks, notes, and more.

Authentication for Contacts API (GHL)

Use your GHL API key with the specified scope (contacts.readonly) to authenticate requests against the Contacts API. Include the API key in the Authorization header as a Bearer token and rotate credentials regularly for best security.

LaunchDarkly authentication

Generate a LaunchDarkly access token for API calls. Store credentials securely, and apply token scopes that align with the needed endpoints. Use token-based auth in headers to authorize requests to the LaunchDarkly bridge that talks to Contacts API.

Core Endpoints in Use

– GET /contacts/:contactId – GET /contacts/:contactId/tasks – GET /contacts/:contactId/tasks/:taskId – GET /contacts/:contactId/notes – GET /contacts/:contactId/notes/:id – GET /contacts/:contactId/appointments – GET /contacts/ – GET /contacts/business/:businessId – contacts.write – POST /contacts/ – PUT /contacts/:contactId – DELETE /contacts/:contactId – POST /contacts/:contactId/tasks – PUT /contacts/:contactId/tasks/:taskId – PUT /contacts/:contactId/tasks/:taskId/completed – DELETE /contacts/:contactId/tasks/:taskId – POST /contacts/:contactId/tags

Top 3 connection patterns for Contacts API on LaunchDarkly

Read-only contact fetch with related data

Trigger: When you need a snapshot of a contact’s current state for segmentation or automation.

Actions: GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/notes

Method: GET; Path examples: /contacts/:contactId, /contacts/:contactId/tasks, /contacts/:contactId/notes

Key fields: contactId, taskId, noteId

Top 3 connection patterns for Contacts API on LaunchDarkly

Update contact data and related items

Trigger: When contact details need updating from a source system.

Actions: PUT /contacts/:contactId, POST /contacts/:contactId/tasks, PUT /contacts/:contactId/tasks/:taskId

Method: PUT/POST; Paths: /contacts/:contactId, /contacts/:contactId/tasks, /contacts/:contactId/tasks/:taskId

Key fields: contactId, taskId

Top 3 connection patterns for Contacts API on LaunchDarkly

Delete or tag management for cleanup and categorization

Trigger: When archiving or reclassifying contacts is needed.

Actions: DELETE /contacts/:contactId, POST /contacts/:contactId/tags

Method: DELETE/POST; Paths: /contacts/:contactId, /contacts/:contactId/tags

Key fields: contactId, tagId

No-code benefits of this integration

Create powerful automations without writing code—trigger actions in LaunchDarkly based on contact data changes.

Maintain data consistency across tools with near real-time sync of contacts, tasks, notes, and tags.

Leverage simple dashboards to monitor API usage, reliability, and flag-driven outcomes.

Glossary and key terms

Understand the core terms that power the integration: API endpoints, authentication, scopes, and how data flows between Contacts API and LaunchDarkly.

API Endpoint

A specific URL path and HTTP method that performs a defined operation on the Contacts API, such as retrieving a contact or updating a task.

Authentication

The process of proving identity to access the API, typically via API keys or OAuth tokens included in request headers.

Scope

Permissions granted to a token (for example, contacts.readonly) that determine which endpoints can be accessed and what actions can be performed.

Rate Limit

The maximum number of API requests allowed in a given time window to prevent abuse and ensure stable service.

People also Search for:

3 creative ideas for using Contacts API with LaunchDarkly

Flag-driven contact lifecycle

Use LaunchDarkly flags to segment contacts by behavior and trigger tailored workflows using data from Contacts API (tasks, notes, and appointments).

Automated cleanup and tagging

Automatically tag or archive contacts based on activity from Contacts API endpoints, reducing manual data hygiene work.

Real-time insights for campaigns

Combine contact data with LaunchDarkly events to power personalized campaigns and better attribution.

3 steps to connect Contacts API with LaunchDarkly

Register and authorize

Register your app in LaunchDarkly, obtain an access token, and generate a GHL API key with the required scope (contacts.readonly).

Configure endpoints and mappings

Map the Contacts API endpoints you’ll use (e.g., /contacts/:contactId, /contacts/:contactId/tasks) to LaunchDarkly flags and automation rules.

Test and monitor

Run tests to confirm data flow, monitor error rates, and set up alerts for any failed requests.

Frequently Asked Questions

Do I need to code to connect LaunchDarkly with Contacts API?

No extensive coding is required. You can use LaunchDarkly’s interface to set up feature flags and basic automations that read data from Contacts API. For advanced workflows, light scripting or a middleware layer can help translate API responses into flag rules. Start with simple read operations and scale to writes as you gain confidence.

Required permissions include at least read access to contacts data (e.g., contacts.readonly). If you need to update contacts or create tasks, add write permissions (e.g., contacts.write) as appropriate and ensure your API key is scoped correctly. Always adhere to the principle of least privilege.

Common endpoints include retrieving a contact, fetching their tasks and notes, and updating task status. These endpoints enable flag-driven workflows like notifying teams when a task is completed or when a contact’s notes indicate engagement opportunities.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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