Use your API key or OAuth token to securely access the Contacts API. Ensure the proper scope (e.g., contacts.readonly) and store credentials securely within your Zapier app.
Authenticate Loop Returns as an external app to perform actions via the GHL API. Utilize OAuth2 where supported, and rotate credentials regularly for security.
GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; operations: contacts.write; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags
Trigger: when a contact is created or updated in Loop Returns to keep the corresponding GHL contact synchronized.
Actions: pull GET /contacts/:contactId and GET /contacts/:contactId/tasks to populate the contact record and related work.
GET /contacts/:contactId
contactId, name, email, phone, tags, lastUpdated
Trigger: when a note is added or updated for a contact in Loop Returns to reflect in GHL notes and tags.
Actions: GET /contacts/:contactId/notes and POST /contacts/:contactId/tags to enrich the GHL contact.
GET /contacts/:contactId/notes
contactId, notes, id, content
Trigger: appointment changes in Loop Returns update the GHL schedule and related business data.
Actions: GET /contacts/:contactId/appointments and GET /contacts/business/:businessId to reflect calendar items and business context.
GET /contacts/:contactId/appointments
appointmentId, date, time, businessId
Faster time-to-value with a zero-code integration between Loop Returns and the C ontacts API using ready-made connectors.
Automate data sync to reduce manual updates and ensure data accuracy across systems.
A scalable framework that supports future apps and extended workflows without custom code.
Understand the core elements: API endpoints, authentication, data fields, triggers, and actions that drive the Loop Returns to Contacts API integration.
An exposed URL path for a specific operation (for example, GET /contacts/:contactId).
The process of proving identity to access protected resources, typically via API keys or OAuth tokens.
A person or customer record in the CRM with fields like name, email, phone, and tags.
A callback URL that notifies your app when events occur in either system.
Automatically attach Loop Returns return events to the corresponding contact in GHL and display them in the activity timeline.
Enrich contact records with Loop Returns data like refunds, status, and carrier information for richer CRM insights.
Create automations triggered by returns data to update tasks, notes, and deals in GHL.
Obtain API keys or OAuth tokens for both systems and store them securely in your Zapier app.
Define which Loop Returns events should fire actions in GHL (e.g., contact created, note added, appointment updated).
Align fields between Loop Returns and the Contacts API (name, email, phone, notes) to ensure clean data sync.
At minimum, the integration syncs contact records, their tasks, notes, and appointments. You can extend this to tags and business-related data to enrich your CRM view. The data mapping ensures that core fields like name, email, and phone stay consistent across both systems. Two-way syncing can be enabled for certain fields to keep records aligned in real time.
Basic setup can be accomplished with no-code tools like Zapier, using pre-built actions and triggers. For advanced workflows, you may define custom field mappings and conditional triggers. No deep coding is required, but a comfort level with API concepts helps.
Essential endpoints typically include GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/notes, and GET /contacts/:contactId/appointments. Depending on your needs, you may also use POST/PUT/DELETE operations to create or update records and tasks.
Yes. You can customize which events trigger actions and how data fields map between Loop Returns and the Contacts API. Use conditional logic in your automation to tailor updates for different contact segments.
The integration relies on secure tokens and follows best practices for credential management. Use OAuth2 or API keys, limit scopes, and rotate credentials regularly. Ensure only required permissions are granted to minimize risk.
Test by triggering sample events in Loop Returns and verifying that corresponding records update in GHL. Use test contacts, notes, and tasks to confirm data integrity and field mappings. Review endpoint responses for errors.
Logs are available in your Zapier app dashboard and the GHL API console. Look for request/response details, error codes, and timing information to diagnose issues.
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Complete Operations Catalog - 126 Actions & Triggers
