How to Connect Zapier App Connector to the Contacts API (GHL)

Integrate GHL Contacts with Zapier App Connector for seamless automation

How to connect Contacts API and Zapier App Connector

This guide walks you through authenticating, connecting, and automating workflows between the GHL Contacts API and the Zapier App Connector to manage Contacts, Tasks, Notes, and Appointments from Microsoft Teams events.

Authentication with the Contacts API (GHL)

Access the GHL Contacts API securely using OAuth 2.0. The current scope is contacts.readonly, which lets you read contacts, tasks, notes, and appointments from GHL via the Zapier App Connector.

Authentication with Zapier App Connector

Configure OAuth 2.0 for the Zapier App Connector so requests to GHL are authorized on behalf of your workspace. This ensures traceable, secure data access.

Contacts API Endpoints You Can Use

Endpoints include: GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; permissions: contacts.write; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags

Top 3 integration patterns

1) Create or update Contacts from Teams events

Trigger: When a Microsoft Teams event is created or updated, create or update the corresponding contact in GHL.

Actions: Create or update the contact in GHL, attach Teams event details as a note, and optionally create a follow-up task.

Method/Path: POST /contacts/ or PUT /contacts/:contactId

Key fields: contactId, name, email, eventTitle, eventTime, organizer

Top 3 integration patterns

2) Sync Tasks from GHL to Teams

Trigger: A task is created or updated in GHL and you want a Teams notification or a new task in Teams.

Actions: Create or update a related task in GHL when a Teams action occurs; post status in Teams.

Method/Path: POST /contacts/:contactId/tasks

Key fields: contactId, taskId, taskTitle, dueDate

Top 3 integration patterns

3) Tag contacts for targeted follow-ups

Trigger: A contact meets criteria and should be tagged for follow-up.

Actions: Add tags to the contact, optionally create a summary note, and alert the team in Teams.

Method/Path: POST /contacts/:contactId/tags

Key fields: contactId, tags

No-code benefits

Build powerful automation without writing code by connecting GHL with the Zapier App Connector.

Keep data in sync between GHL and Microsoft Teams, reducing manual updates and data drift.

Accelerate CRM-driven collaboration with real-time notifications, tasks, and notes from Teams events.

Key Terms and Glossary

This glossary explains endpoints, triggers, actions, methods, and fields used when integrating the GHL Contacts API with the Zapier App Connector.

API Endpoints

URLs and paths used to access Contacts, Tasks, Notes, and Appointments in the GHL API.

Triggers

Events in GHL or Teams that start a Zapier workflow.

Actions

Operations performed by Zapier in GHL, such as create, update, or delete.

Fields

Data elements mapped between GHL and Teams (name, email, eventTitle, etc.).

People also Search for:

Creative ideas for using Contacts API with Zapier App Connector

Idea 1: Auto-create contacts from Teams attendees

When a Teams meeting is scheduled, automatically create or update the attendee’s contact in GHL and log attendance in a note.

Idea 2: Post-meeting follow-up tasks in GHL

After a Teams event ends, generate follow-up tasks in GHL for each attendee automatically.

Idea 3: Tag-based routing to Teams channels

Tag contacts in GHL based on Teams channel or meeting outcome, then trigger targeted campaigns.

3 Steps to connect GHL Contacts API with Zapier App Connector

Step 1: Authorize apps

Authorize the Zapier App Connector and GHL Contacts API in your workspace and set the required scope (contacts.readonly).

Step 2: Configure endpoints and mappings

Select endpoints and map fields like name, email, event details, and task fields to keep data aligned.

Step 3: Build your first workflow

Create triggers and actions, test thoroughly, and enable the workflow for live use.

Frequently Asked Questions

What is the GHL Contacts API scope used here?

The GHL Contacts API scope used here is contacts.readonly, allowing read access to contacts, tasks, notes, and appointments. If you need write capabilities, you can request additional scopes (such as contacts.write) and configure them in your Zapier app settings. Always align scopes with the actions your workflows perform. For broader automation, adding write permissions lets you create, update, and delete records directly from Zapier.

No coding is required to set up these automations. The Zapier App Connector provides a drag-and-drop interface to define triggers, actions, and field mappings between GHL and Teams. Advanced users can insert custom code steps if needed, but basic CRUD workflows can be implemented fully through built-in steps.

Yes. You can create tasks in GHL from Teams events, or create Teams notifications from GHL task updates. Map event details to task fields (title, due date, contact, notes) and configure triggers to ensure timely follow-ups. This keeps teams aligned and reduces missed follow-ups.

Authenticate by granting OAuth 2.0 access for the Zapier App Connector to your GHL account. You’ll register the app in GHL to obtain a client ID/secret, set the Redirect URI in Zapier, and authorize the connection. Ensure the requested scope matches your workflow (readonly for viewing, write for creating/updating records).

Write-capable endpoints include POST /contacts/, PUT /contacts/:contactId, DELETE /contacts/:contactId, POST /contacts/:contactId/tasks, POST /contacts/:contactId/tags. These endpoints require appropriate write scopes and careful handling of data. Read-only endpoints (such as GET /contacts/:contactId) remain accessible with the readonly scope.

Yes. You can fetch all contacts for a given business using GET /contacts/business/:businessId, then filter or map results within Zapier. Combining this with field mappings lets you target audiences across Teams channels or campaigns.

Map core fields such as name, email, phone, and custom fields to Teams or task notes. Use Zapier’s field mapping to align GHL data with Teams event details (title, time, attendees). Ensure date formats and identifiers match between systems to avoid mismatches.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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