How to connect Mojo Helpdesk to the Contacts API

Mojo Helpdesk x Contacts API: seamless data integration for your GHL workflow

Step-by-step guide to connecting the Contacts API with Mojo Helpdesk

This guide walks you through authentication, endpoint usage, and practical examples to sync contacts, tasks, notes, and appointments between Mojo Helpdesk and the Contacts API within GHL.

Authentication for the Contacts API

Authenticate via OAuth 2.0 and include the access token in each request header. Use your GHL developer credentials to grant Mojo Helpdesk access to Contacts data.

Authentication for Mojo Helpdesk

Mojo Helpdesk authenticates to the GHL backend using OAuth 2.0 tokens. Store and rotate tokens securely, and request only the scopes you need (contacts.readonly).

API endpoints you can use with Mojo Helpdesk

GET /contacts/:contactId — Retrieve a specific contact; GET /contacts/:contactId/tasks — List tasks for a contact; GET /contacts/:contactId/tasks/:taskId — Get a single task; GET /contacts/:contactId/notes — Get notes for a contact; GET /contacts/:contactId/notes/:id — Get a specific note; GET /contacts/:contactId/appointments — Get appointments for a contact; GET /contacts/ — List contacts; GET /contacts/business/:businessId — List contacts by business; POST /contacts/ — Create a new contact; PUT /contacts/:contactId — Update a contact; DELETE /contacts/:contactId — Delete a contact; POST /contacts/:contactId/tasks — Create a task for a contact; PUT /contacts/:contactId/tasks/:taskId — Update a task; PUT /contacts/:contactId/tasks/:taskId/completed — Mark a task as completed; DELETE /contacts/:contactId/tasks/:taskId — Delete a task; POST /contacts/:contactId/tags — Add tags to a contact

Top 3 connection ideas between Contacts API and Mojo Helpdesk

Fetch a contact by ID

Trigger: when a contact is created or updated in Mojo Helpdesk

Actions: pull full contact data, update CRM fields, attach notes

/contacts/:contactId

Key fields: contactId, email, name, phone

Top 3 connection ideas between Contacts API and Mojo Helpdesk

Fetch a contact's tasks

Trigger: whenever a contact’s tasks need to be reviewed

Actions: sync tasks to Mojo Helpdesk, create or update tasks

/contacts/:contactId/tasks

Key fields: taskId, title, status

Top 3 connection ideas between Contacts API and Mojo Helpdesk

Create a task for a contact

Trigger: when a new task is needed for a contact

Actions: create task in Mojo Helpdesk and map fields

/contacts/:contactId/tasks

Key fields: taskId, title, dueDate, priority

No-code benefits when connecting Mojo Helpdesk and the Contacts API

Eliminate manual data transfer with automatic sync

Unified contact records across Mojo Helpdesk and your GHL workspace

Rapid setup with drag-and-drop automations

Key terms and glossary

This glossary covers Contacts, Tasks, Notes, Appointments, and the data flows between Mojo Helpdesk and the Contacts API.

Contacts

People or organizations in your system that Mojo Helpdesk manages.

Tasks

Action items linked to a contact with status and due date.

Notes

Free-form annotations attached to a contact for context.

Appointments

Scheduled meetings or calls associated with a contact.

People also Search for:

Creative ideas for connecting Mojo Helpdesk with the Contacts API

Automated contact intake

Capture new contacts from Mojo Helpdesk forms and create CRM records automatically.

Synchronized notes and tasks

Map notes and tasks to contact records to keep teams aligned.

Real-time appointment sync

Sync Mojo Helpdesk appointments with GHL calendars instantly.

3 simple steps to connect Mojo Helpdesk with the Contacts API

Authorize your GHL API access

Create an OAuth client in GHL and grant Mojo Helpdesk permission to access Contacts data.

Configure endpoints and scopes

Select the Contacts API scope: contacts.readonly and set base URL to your GHL instance.

Test and automate

Test endpoints, validate data mappings, then enable automations and triggers.

Frequently Asked Questions

What is the Contacts API scope?

The Contacts API scope used here is contacts.readonly, which allows Mojo Helpdesk to view contact data without making changes. If you need to create or update records, a write scope such as contacts.write is required. You can request additional scopes from your GHL administrator. For read-only setups, you can fetch contact details, tasks, notes, and appointments to inform your workflows. For example, you can pull a contact by ID and display their associated tasks and notes in Mojo Helpdesk.

Authentication is handled via OAuth 2.0 tokens. In your Mojo Helpdesk setup, configure a client in GHL, authorize Mojo Helpdesk to access the Contacts API, and store the access token securely. Rotate tokens regularly and use the token in the Authorization header for every request. If an access token expires, refresh it using your refresh token. Always follow your security policies when storing credentials.

The available endpoints cover reading and managing contacts, tasks, notes, appointments, and tags. Use GET endpoints to retrieve data, POST to create, PUT to update, and DELETE to remove. Documentation shows required path parameters like contactId and taskId, plus fields to map into Mojo Helpdesk. Since the current scope is read-only, use read endpoints to explore data and test integrations before requesting higher privileges.

With the read-only scope, Mojo Helpdesk cannot create or modify records. To create contacts or tasks from Mojo Helpdesk, you would need write access (for example, contacts.write) and corresponding API endpoints. Once granted, you can push new contacts via POST /contacts/ and create tasks with POST /contacts/:contactId/tasks. Plan your data mapping to ensure proper synchronization.

No coding is required for basic connectivity thanks to Mojo Helpdesk and the GHL API’s no-code friendly design. You can configure OAuth, map fields, and set up automations using visual builders. Advanced workflows may require light scripting or custom mappings, but many common tasks can be accomplished with point-and-click configuration.

To test endpoints, use a REST client (like Postman) or Zapier’s App Connector to run sample requests. Verify authentication headers, test GET endpoints for correct data, and check that field mappings align with Mojo Helpdesk data. Use mock data to avoid affecting live records during testing.

Endpoint details are available in the GHL developer documentation and in your Mojo Helpdesk integration settings. Review required path parameters, headers, and response schemas. For quick setup, start with GET /contacts/:contactId to confirm connectivity, then expand to tasks, notes, and appointments as needed.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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