Access to the Contacts API requires a scoped token from GHL. Use the provided API credentials with scope: contacts.readonly to pull data. Store tokens securely and rotate them per your security policy.
NetSuite authentication typically uses OAuth 2.0 or OAuth 1.0a in integration apps. Create an integration record, generate tokens, and assign appropriate permissions to allow read and write of contacts, tasks, notes, and tags as needed.
GET /contacts/:contactId GET /contacts/:contactId/tasks GET /contacts/:contactId/tasks/:taskId GET /contacts/:contactId/notes GET /contacts/:contactId/notes/:id GET /contacts/:contactId/appointments GET /contacts/ GET /contacts/business/:businessId contacts.write (POST /contacts/) POST /contacts/ PUT /contacts/:contactId DELETE /contacts/:contactId POST /contacts/:contactId/tasks PUT /contacts/:contactId/tasks/:taskId PUT /contacts/:contactId/tasks/:taskId/completed DELETE /contacts/:contactId/tasks/:taskId POST /contacts/:contactId/tags
Trigger: updates to a NetSuite contact (or a GHL contact) propagate to the other system in near real-time.
Actions: fetch and push contact, task, and note data using endpoints 1, 2, 3, 4, 5, and 6 to keep both records aligned.
Methods and paths: GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/notes
Key fields: contactId, taskId, noteId, businessId, updatedAt
Trigger: batch changes in NetSuite or GHL trigger batch syncs.
Actions: use endpoints for listing and creating contacts, updating records, and associating with businessId (GET /contacts/, POST /contacts/, PUT /contacts/:contactId, GET /contacts/business/:businessId).
Methods and paths: GET /contacts/, POST /contacts/, PUT /contacts/:contactId, GET /contacts/business/:businessId
Key fields: contactId, businessId
Trigger: updates to tags or task completion status in either system.
Actions: create tags, attach notes, and mark tasks complete using endpoints 16, 17, and 15.
Methods and paths: POST /contacts/:contactId/tags, POST /contacts/:contactId/notes, PUT /contacts/:contactId/tasks/:taskId/completed
Key fields: contactId, taskId, tagId, noteId
Automate data flows without writing code, reducing manual entry and human error.
Create a single, unified customer view across GHL and NetSuite for faster decision making.
Leverage no-code automation templates and triggers to deploy workflows quickly.
A glossary of essential terms used throughout this guide, focusing on endpoints, authentication, data mapping, and workflow automation.
A specific URL pattern and HTTP method used to interact with the GHL Contacts API.
An authorization framework that enables secure, delegated access to APIs without sharing user credentials.
A callback URL that receives real-time notifications when data changes.
The process of aligning fields between NetSuite and GHL so data flows correctly between systems.
When a new NetSuite customer is added, automatically create a corresponding contact in GHL via POST /contacts/ and associate with the relevant business.
Create tasks in NetSuite when a user action occurs in GHL using POST /contacts/:contactId/tasks and update status with PUT /contacts/:contactId/tasks/:taskId/completed.
Mirror notes between systems with GET /contacts/:contactId/notes and POST /contacts/:contactId/notes to maintain context.
Set up credentials in both systems, select appropriate scopes for read/write access, and test token exchange.
Create a field mapping schema between NetSuite contact fields and GHL Contacts API fields; align IDs like contactId and businessId.
Run test syncs, monitor logs, and set up alerts to ensure reliability after deployment.
At minimum, you need valid credentials for both systems and an authorization flow that provides a scoped access token for the GHL Contacts API. Configure NetSuite integration with a corresponding API user and ensure necessary permissions for read and write on contacts, tasks, notes, and tags. Then set up the mapping between NetSuite fields and GHL fields, and choose the endpoints you will use for your core sync. Start with read-only access to validate data flows before enabling write operations.
For a basic sync, focus on retrieving and syncing contacts (GET /contacts/:contactId) and related assets like tasks and notes (GET /contacts/:contactId/tasks, GET /contacts/:contactId/notes). Gradually enable POST, PUT, and DELETE operations as you validate data integrity and error handling. Establish clear error reporting and retry strategies.
GHL issues a scoped access token after your OAuth flow completes. The token is used to authorize API calls to the Contacts API with the defined scope. Rotate tokens according to your security policy and refresh tokens as needed. Both systems should validate and log token exchanges for auditability.
Yes. If you grant write permissions in GHL and NetSuite, you can push updates from NetSuite back to GHL (for example, updating a contact’s details or completing a task). Start with one-write operation to verify data integrity before expanding to full bidirectional sync.
Data mapping ensures fields align between NetSuite and GHL. Define field mappings for core attributes (name, email, phone, company) and relate records with IDs like contactId and businessId. Validate data types, constraints, and required fields to avoid mismatches during sync.
Rate limits and quotas depend on your GHL and NetSuite subscriptions. Implement backoff strategies and monitor API usage to stay within limits. Use batch processing where possible and stagger requests during peak times.
Check integration logs for error codes and messages. Verify authentication tokens, field mappings, and endpoint availability. Reproduce failures in a staging environment, adjust mappings or permissions, and re-run the sync with verbose logging to identify root causes.
Due to high volume, we will be upgrading our server soon!
Complete Operations Catalog - 126 Actions & Triggers
