To access the Contacts API, obtain API credentials from GHL and grant the appropriate scope. Use the client ID and secret in Novo to exchange tokens securely.
Novo uses OAuth 2.0 or a secure API key to authorize requests to the Contacts API. Store credentials safely and refresh tokens as needed.
GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; contacts.write; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags
Triggered by Novo events such as create or update of a contact to mirror changes in the Contacts API.
Actions include create or update contact, attach tasks, and log notes automatically.
Typical methods include GET /contacts/:contactId and POST /contacts/ for creating contacts.
Key fields: id, name, email, phone, status, lastUpdated.
Trigger when a new task is added in Novo to create a matching task in the Contacts API.
Actions: create, update, or complete tasks; fetch notes and attach to contacts.
Involved endpoints: POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/tasks.
Key fields: taskId, contactId, dueDate, status, description.
Pull notes and appointments into Novo to enrich contact activity.
Actions: sync notes, appointments, and show a unified activity timeline.
Endpoints: GET /contacts/:contactId/notes and GET /contacts/:contactId/appointments.
Key fields: noteId, appointmentId, timestamp, contactId.
Automations that run without a line of code using built‑in triggers and actions.
Reduce manual data entry by syncing core contact data, tasks, notes, and appointments.
Faster onboarding and real‑time visibility into client activity.
Glossary of terms to help you design, implement, and troubleshoot this integration.
A defined set of rules and endpoints that allow software to communicate.
A mechanism for one app to notify another when something happens.
An authorization framework that lets apps access resources on behalf of a user.
The data sent in an API request or returned in a response.
When a new contact is added in Novo, automatically create a matching contact in Contacts API and schedule a kickoff task.
Use activity data to trigger personalized follow-up tasks in Novo.
Consolidate notes, appointments, and tasks into a single activity feed.
Create a new app in GHL and generate an API key and secret for Novo.
Set up OAuth 2.0 or token-based auth in Novo and grant the contacts.readonly scope.
Align Novo fields with Contacts API fields and run test requests to verify data flow.
A secure OAuth 2.0 flow is used to authorize Novo to access Contacts API data. You’ll authenticate once and receive access tokens to call endpoints. If you prefer API keys, you can generate a token in GHL and configure it in Novo with the appropriate scope. Store credentials securely and rotate them as needed.
Novo can access core read endpoints such as GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/notes, and GET /contacts/:contactId/appointments to surface data. For creating and updating data, use POST, PUT, and DELETE where supported; ensure your app has the correct scopes and handle rate limits gracefully.
Common errors include invalid credentials or insufficient scopes. Check the HTTP status codes, refresh tokens as needed, and retry with exponential backoff. Always validate payloads before sending and use proper field mappings to avoid mismatches.
Yes, rate limits apply. If you hit limits, implement caching and batched requests where possible, and use exponential backoff on retries. Monitor headers or API responses for remaining quota.
Yes. This integration supports no-code automation using built-in triggers and actions in Novo and the GHL platform, so you can automate flows without writing code.
Yes. You can retrieve tasks, notes, and appointments associated with a contact. You can also create and update these records via supported endpoints, enabling comprehensive data synchronization.
To get started, create an app in GHL to obtain credentials, configure Novo with those credentials and the desired scopes, map your fields, and run test calls to confirm data flows before going live.
Due to high volume, we will be upgrading our server soon!
Complete Operations Catalog - 126 Actions & Triggers
