How to Connect Ontraport to Contacts API with GHL

Seamless integration between the Contacts API and Ontraport to sync contacts, tasks, notes, and appointments.

Step-by-step guide to connect the Contacts API with Ontraport

The GHL Contacts API can be connected to Ontraport to automate data flow between systems. Use the endpoints listed in the Endpoints section to pull and push contact records, tasks, notes, and appointments. Authentication uses OAuth 2.0 with a scope such as contacts.readonly, giving secure access while you configure permissions.

GHL Contacts API authentication

To access the GHL Contacts API from Ontraport, obtain an OAuth 2.0 access token and grant the necessary scopes (including contacts.readonly and, where appropriate, write permissions). Exchange authorization codes for access and refresh tokens and securely store them for ongoing calls.

Ontraport authentication

Ontraport authentication is configured within the app connection settings. Ensure Ontraport API access is enabled and you have valid credentials to authorize requests from GHL.

GHL Endpoints Used with Ontraport

GET /contacts/:contactId GET /contacts/:contactId/tasks GET /contacts/:contactId/tasks/:taskId GET /contacts/:contactId/notes GET /contacts/:contactId/notes/:id GET /contacts/:contactId/appointments GET /contacts/ GET /contacts/business/:businessId contacts.write POST /contacts/ PUT /contacts/:contactId DELETE /contacts/:contactId POST /contacts/:contactId/tasks PUT /contacts/:contactId/tasks/:taskId PUT /contacts/:contactId/tasks/:taskId/completed DELETE /contacts/:contactId/tasks/:taskId POST /contacts/:contactId/tags

Top 3 connections between Contacts API and Ontraport

1) Retrieve and synchronize contact records

Trigger: when a contact is created or updated in Ontraport, fetch the contact via GET /contacts/:contactId and push updates to GHL to keep both systems aligned.

Actions: upsert the contact in GHL, and attach related tasks and notes as needed to reflect Ontraport data.

GET /contacts/:contactId

Key fields: id, email, firstName, lastName

Top 3 connections between Contacts API and Ontraport

2) Task and note synchronization

Trigger: new or updated tasks or notes in Ontraport trigger actions in GHL when linked to the same contact.

Actions: map to GET /contacts/:contactId/tasks and GET /contacts/:contactId/notes to keep activity in sync; create or update in GHL as needed.

GET /contacts/:contactId/tasks

Key fields: taskId, subject, dueDate, completed

Top 3 connections between Contacts API and Ontraport

3) Appointments and events integration

Trigger: Ontraport appointments update triggers calendar events in GHL.

Actions: push appointment data to GET /contacts/:contactId/appointments in GHL to create or update calendar events.

GET /contacts/:contactId/appointments

Key fields: appointmentId, startTime, endTime, location

No-code benefits of the GHL-Ontraport link

Automate data sync without writing code using pre-built actions and mapping templates.

Maintain a single source of truth for contact data across Ontraport and GHL.

Speed up deployments with low-code configurations and real-time sync.

Key terms and glossary

Elements: endpoints, triggers, actions, and data fields. Processes: mapping, authentication setup, error handling, and testing to ensure reliable sync.

API

A set of endpoints that allow apps to communicate programmatically.

Endpoint

A specific URL path in an API that performs a defined operation.

OAuth 2.0

An authorization framework to obtain access tokens securely for API calls.

Webhook

A callback mechanism that delivers real-time data to another app.

People also Search for:

3 Creative ideas for integrating Contacts API with Ontraport

Idea 1: Contact enrichment with external data sources

Pull external data such as company size or social profiles into Ontraport and reflect it in GHL.

Idea 2: Automated follow-up tasks after contact updates

When a contact changes, automatically create a task in Ontraport and update the GHL record.

Idea 3: Appointment syncing to calendar

Sync Ontraport appointments to a central calendar in GHL for easier planning.

Three steps to connect Contacts API with Ontraport

Step 1: Define data mapping

Decide which contact fields, tasks, notes, and appointments to sync between Ontraport and GHL, and create field mappings.

Step 2: Authenticate and test

Set up OAuth 2.0 or API keys for each system, then run test calls like GET /contacts/:contactId to verify data flow.

Step 3: Deploy and monitor

Activate the integration and monitor sync status with logs and alerts.

Frequently Asked Questions

What is the required scope for the GHL Contacts API in this connection?

The GHL Contacts API requires an access token with the appropriate scope. Ensure the scope is set to read-only by default, and request write permissions only when needed. During setup, authorize the connection and test endpoints to confirm correct data flow. Use GET /contacts/:contactId as a validation example.

Essential endpoints include GET /contacts/:contactId to fetch a contact, GET /contacts/:contactId/tasks to pull tasks, and GET /contacts/:contactId/appointments to pull calendar events. Also consider notes endpoints (GET /contacts/:contactId/notes) and write endpoints (POST /contacts/, PUT /contacts/:contactId) to keep systems in sync.

No coding is required thanks to prebuilt templates and drag-and-drop configurations in the Zapier App Connector. Advanced logic can be added via optional steps if your use case requires it, but it isn’t necessary for standard syncing.

GHL uses OAuth 2.0 to authorize API access and Ontraport can be connected via API keys or OAuth depending on your setup. You’ll configure token exchange and refresh flows, then test scopes to ensure access to the needed endpoints.

Yes. You can map custom fields between Ontraport and GHL using the mapping interface in your connection settings. If a field doesn’t exist in one system, create a corresponding custom field to maintain data alignment.

Deleted contacts can be handled as tombstones in GHL or removed from GHL based on your configuration. Use deletion handling in the integration to skip or remove records and trigger cleanup workflows as needed.

View sync status and logs in your integration dashboard, including timestamps, endpoint responses, and error details. Enable alerts to get notified of failures, retries, and latency.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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