Obtain an API key with the contacts.readonly scope and configure a secure connection to OpsGenie. Use the supported authentication method such as API key or OAuth based on your setup.
Authorize OpsGenie to access your GHL Contacts data by providing the API key and configuring redirects and permissions. Ensure the app can read contacts and related resources as required.
GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; contacts.write; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags
Trigger: when a contact is retrieved or updated in GHL to warrant a sync
Actions: fetch contact data via GET /contacts/:contactId, create or update the corresponding contact in OpsGenie, and apply relevant tags
Method Path: GET /contacts/:contactId
Key fields: contactId, name, email
Trigger: POST /contacts/:contactId/tasks
Actions: create a matching task in OpsGenie, link to the contact, and update status as needed
Method Path: POST /contacts/:contactId/tasks
Key fields: contactId, taskName, dueDate
Trigger: PUT /contacts/:contactId/tasks/:taskId/completed
Actions: update task status to completed in OpsGenie and notify stakeholders
Method Path: PUT /contacts/:contactId/tasks/:taskId/completed
Key fields: contactId, taskId, status
Automate routine data sync between GHL and OpsGenie without writing code
Speed incident response with real time contact data
Consolidate alerts and contact activity in a single view
Key elements include endpoints, authentication methods, data fields, and process flows that connect GHL and OpsGenie
A specific URL and HTTP method that enables a defined operation on a resource in an API.
The process of proving identity to access the API, such as API keys or OAuth.
A user defined URL that receives real time data from an API when events occur.
An object exposed by the API such as a contact, task, or note.
Automatically create an OpsGenie alert when a new contact is added in GHL
Link contact tasks to OpsGenie tasks for coordinated resolution
Dashboards show contact status and task progress in one view
Collect the API key or OAuth credentials for the GHL Contacts API and the OpsGenie app
Set scope to contacts.readonly and map fields between systems
Run test calls, verify data sync, and set up alerts for failures
The GHL Contacts API exposes endpoints to read and manage contact data. It enables apps to fetch contact information and related items. Use GET /contacts/:contactId to retrieve a specific contact, or GET /contacts to list contacts. With proper authentication, you can automate syncing of contacts to OpsGenie.
To authorize OpsGenie to access GHL data, generate an API key with the required scope and securely configure the connection. If your environment uses OAuth, configure the client with the correct redirect URI and consent scopes, then test the authorization flow.
A basic connection requires endpoints for listing and retrieving contacts and a way to create tasks. Start with GET /contacts and GET /contacts/:contactId. You can add write endpoints later as needed, such as POST /contacts and POST /contacts/:contactId/tasks.
Yes, you can customize data fields by mapping GHL contact fields to OpsGenie fields and using field aliases. Use filtering and field mapping in your integration settings to tailor the data flow for your use case.
If the connection fails, verify credentials, rate limits, and endpoint availability. Check logs and set up alerts. Retry policies and fallback mechanisms help maintain data integrity while you diagnose the issue.
Coding is not strictly required if you use a connector like Zapier or an integration platform. However some light scripting can help with mapping and error handling. If you want fully custom logic, you can develop a small middleware to manage API calls and retries.
Monitor the integration from the OpsGenie and GHL dashboards, and via the integration platform logs and webhooks status. Set up alerts for failures, latency, and data mismatches to maintain smooth operation.
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Complete Operations Catalog - 126 Actions & Triggers
