To authorize requests to the Contacts API, use your GHL credentials and obtain an access token with the scope contacts.readonly. This token lets Outplay read contact data securely.
In Outplay, connect your GHL account by providing OAuth credentials or connecting via the GHL app, so Outplay can access your Contacts API data securely.
The available endpoints include: GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/tasks/:taskId, GET /contacts/:contactId/notes, GET /contacts/:contactId/notes/:id, GET /contacts/:contactId/appointments, GET /contacts/, GET /contacts/business/:businessId, contacts.write, POST /contacts/, PUT /contacts/:contactId, DELETE /contacts/:contactId, POST /contacts/:contactId/tasks, PUT /contacts/:contactId/tasks/:taskId, PUT /contacts/:contactId/tasks/:taskId/completed, DELETE /contacts/:contactId/tasks/:taskId, POST /contacts/:contactId/tags
Triggered when a contact is created or updated in GHL Contacts API
Create or update the corresponding contact in Outplay and attach tasks or notes as needed
GET /contacts/:contactId is used to fetch a contact from GHL for syncing with Outplay
Key fields include id, name, email, phone, and tags
Triggered when a note is added or updated for a contact in GHL
Create or update notes in Outplay and link them to the matching contact
GET /contacts/:contactId/notes
Note id, content, timestamp, author
Triggered when a task is created or updated in GHL Contacts API
Create or update tasks in Outplay and sync status and due date
POST /contacts/:contactId/tasks, PUT /contacts/:contactId/tasks/:taskId, and PUT /contacts/:contactId/tasks/:taskId/completed
Task id, title, status, dueDate, completed
No code required for data flows between Outplay and GHL, reducing setup time
A unified view of contacts, tasks, and notes from a single interface
Faster onboarding with ready-made endpoints and scalable workflows
Key elements include endpoints, triggers, actions, methods, and fields used to connect Outplay with the GHL Contacts API
A URL path that allows you to perform a specific operation in an API
An event that starts an automation or workflow
A protocol for authorizing API access securely
A data element that represents a piece of information on an object
Automatically enrich new contacts in Outplay using data from GHL
Automatically create tasks in Outplay when certain events happen in GHL
Sync notes to provide context in outreach sequences
Obtain API credentials and grant permissions for the contacts.readonly scope
Define which data fields map to Outplay records and how tasks and notes sync
Run tests, verify data flow, and set up alerts
No coding is required for the core Outplay to GHL Contacts API integration. The builder guides you through authentication, endpoint selection, and data mapping. If you need more advanced mapping, you can use optional webhooks or API calls to customize the flow.
Common syncing endpoints include GET /contacts/:contactId and GET /contacts/:contactId/notes to read data, plus POST and PUT endpoints to write updates. Map fields carefully to maintain consistency across systems.
The required scope shown in the CSV is contacts.readonly. Depending on actions, you may need write access (contacts.write) for creating or updating records. Outplay will guide you on minimal scopes required.
Yes. You can sync notes and tasks automatically as part of your workflow. Use triggers on create or update events to push changes to Outplay.
Test the integration in a sandbox or staging environment first. Use sample contacts and verify each endpoint returns expected data and that Outplay reflects changes.
Rate limits depend on your GHL plan. If you hit limits, implement exponential backoff and stagger requests. The connector can throttle requests to stay within quotas.
Endpoint definitions and field mappings are shown in the API reference within the GHL docs and the Outplay connector setup. You can review and adjust mappings in the integration panel.
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