Authenticate requests with your GHL API credentials. Use the provided client credentials or OAuth token and scope access to only the required endpoints (for this integration, the contacts.readonly scope is recommended).
Outseta connections use API keys and, where supported, OAuth flows. Store tokens securely and limit permissions to read contact data unless write access is needed.
GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags
Trigger whenever a contact is updated in Outseta and push the change to the Contacts API to keep both systems aligned in real time.
Actions: create or update a contact in the Contacts API; update related notes or tasks as needed.
Leverages GET /contacts/:contactId to fetch current data when a change is detected.
Key fields: id, email, firstName, lastName, phone, customFields
Trigger when bulk imports are needed, pulling multiple Outseta contacts into GHL via the Contacts API.
Actions: POST /contacts/ to create new records, or iterate for updates; map fields accordingly.
POST /contacts/
Fields: firstName, lastName, email, phone, status, customFields
Trigger on tag changes, new notes, or new tasks in Outseta to sync with GHL records.
Actions: PUT /contacts/:contactId/notes; POST /contacts/:contactId/tasks; POST /contacts/:contactId/tags
Example paths: PUT /contacts/:contactId/notes; POST /contacts/:contactId/tasks; POST /contacts/:contactId/tags
Fields: contactId, noteId, taskId, tagIds
Drag-and-drop workflow builders let you automate data flow without writing code.
Real-time data synchronization reduces manual updates and errors.
Unified customer profiles across Outseta and the GHL Contacts API enable better segmentation.
This glossary defines terms like API, endpoint, OAuth, and webhook, and explains how they relate to connecting Outseta with the GHL Contacts API.
Application Programming Interface: a set of rules that allows software to communicate. In this guide, APIs enable reading, creating, updating, and deleting contact data between GHL and Outseta.
A specific URL path exposed by an API to perform an action, e.g., GET /contacts/:contactId.
Authorization framework that issues access tokens with limited scopes for secure API calls.
A mechanism for an API to push updates to your app in real time when events occur.
Automatically create onboarding tasks in Outseta when a new contact is added in GHL.
Aggregate activity from both systems into a single customer timeline for easier support and insight.
Automatically tag or segment contacts based on behavior, field values, or lifecycle stage.
Create an API credential pair in GHL (Client ID/Secret) and grant access to the Contacts scope (readonly by default).
Define endpoint mappings in Outseta and set scopes to limit data access (e.g., contacts.readonly).
Run test requests to verify data flow, then deploy to production with monitoring.
Yes. The GHL Contacts API exposes endpoints for reading, creating, updating, and deleting contacts, tasks, notes, appointments, and tags. Start with a test account to explore available endpoints and data structures. Real-world examples show how to pull contact info and push updates from Outseta. The API also supports filtering and pagination to help you manage large datasets.
You can get started with minimal coding by using built-in connectors or webhooks. For more advanced flows, light scripting or a middleware like Zapier can help map fields and handle retries. As you scale, consider lightweight scripts to handle field mappings and error handling.
Use OAuth or API keys, store tokens securely, rotate credentials regularly, and restrict scopes to only what you need (e.g., contacts.readonly). Employ secure storage, monitor access, and implement token refresh automation.
Yes. Webhooks and polling can be configured to push updates in real time or near real time, depending on the endpoint and plan. Set retry policies to handle transient failures.
Common fields include id, email, firstName, lastName, phone, and customFields. You can also map statuses and tags depending on the workflow. Field mapping should be validated with sample data before going live.
Bulk imports can be simulated by iterating single-record creates or using batch endpoints if supported by the API. Validate field mappings and deduplication rules. Plan for conflict resolution when duplicates exist.
View synced data in Outseta dashboards and in GHL records. Use webhooks to verify updates and logs for debugging. Regular reconciliation reports help ensure data parity.
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Complete Operations Catalog - 126 Actions & Triggers
