Authenticate requests to the Contacts API using the defined scope contacts.readonly. Manage API keys or OAuth credentials securely and rotate them regularly to minimize risk.
Use the Packlink PRO API token and secret, store them securely, and enable trusted callbacks and webhook signing where available.
Key endpoints commonly used: GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/tasks/:taskId, GET /contacts/:contactId/notes, GET /contacts/:contactId/notes/:id, GET /contacts/:contactId/appointments, GET /contacts/, GET /contacts/business/:businessId, POST /contacts/, PUT /contacts/:contactId, DELETE /contacts/:contactId, POST /contacts/:contactId/tasks, PUT /contacts/:contactId/tasks/:taskId, PUT /contacts/:contactId/tasks/:taskId/completed, DELETE /contacts/:contactId/tasks/:taskId, POST /contacts/:contactId/tags
Trigger whenever a new contact is created or an existing contact is updated in GHL’s Contacts API (for example GET /contacts/:contactId).
Upsert the contact in Packlink PRO using POST /contacts/ or PUT /contacts/:contactId, mapping fields like name, email, phone, and tags.
GET /contacts/:contactId
contactId, email, name, phone, tags, status
Trigger when a task or note is created or updated for a contact in GHL (for example GET /contacts/:contactId/tasks).
Create or update corresponding tasks and notes in Packlink PRO via PUT /contacts/:contactId/tasks/:taskId or POST /contacts/:contactId/notes, keeping status, due dates, and descriptions aligned.
GET /contacts/:contactId/tasks
contactId, taskId, status, dueDate, description
Scheduled sync to periodically reconcile data between GHL and Packlink PRO.
Bulk pull contacts with GET /contacts/ and upsert into Packlink PRO in batches, handling de-duplication and field mappings.
GET /contacts/
contactId, email, name
No coding required—use built-in triggers, actions, and webhooks to automate data flow without writing scripts.
Real-time or near real-time data sync reduces manual data entry and keeps teams aligned across systems.
Scale the integration as your contact base grows, with simple mappings and robust error handling.
This section explains the core elements and processes used in the integration, including endpoints, authentication, mapping, webhooks, retries, and error handling.
A set of endpoints and protocols that allow software to communicate. The GHL Contacts API enables syncing of contacts, tasks, and notes with Packlink PRO.
An authorization framework that allows apps to obtain limited access to user accounts on behalf of the user, without sharing passwords.
Aligning fields between GHL and Packlink PRO so data appears in the expected places, such as name, email, and notes.
A callback mechanism that delivers real-time notifications of data changes from one system to another.
Automatically pull contact details from GHL into Packlink PRO as new contacts are created, enriching records without manual entry.
Create tasks in Packlink PRO when GHL tasks are created or updated, triggering follow-up actions and milestones.
Sync notes and comments so sales, support, and operations stay aligned across tools.
Obtain API keys and tokens for GHL and Packlink PRO, confirm the contacts.readonly scope, and prepare your endpoints list.
Document field mappings for name, email, phone, notes, and tasks, and specify which endpoints will drive each action.
Run end-to-end tests, verify data flow, and set up monitoring and alerts for failures and retries.
You can sync core contact data, including names, emails, phone numbers, and associated notes and tasks. This enables a unified view of each contact across GHL and Packlink PRO. For more advanced use cases, you can extend mappings to custom fields you maintain in either system.
No heavy coding is required. You can leverage built-in triggers, actions, and webhooks to automate data movement. Some basic configuration and mapping are needed, but no software development is necessary.
Core sync typically relies on endpoints that fetch or upsert contacts, their tasks, and notes. Practical choices include GET /contacts/:contactId, POST /contacts/, PUT /contacts/:contactId, and GET /contacts/:contactId/tasks. The exact set depends on your workflow.
Integration security depends on how you store credentials and use tokens. Use scoped access, rotate keys, enable webhook signing, and restrict IPs where possible. Always validate responses and implement retry logic to handle transient errors securely.
Yes. You can customize field mappings between GHL and Packlink PRO to match business processes. This includes selecting which fields to sync and how to format data for each endpoint.
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