How to Connect Paperbell to the Contacts API

A quick guide to integrating Paperbell with the Contacts API

How to connect the Contacts API with Paperbell

Learn how to securely connect Paperbell to the Contacts API. This guide covers credentials, permissions, and practical steps to get your data flowing between GHL and Paperbell.

Authentication for the Contacts API

Authenticate API calls using the GHL scope: contacts.readonly. Use your client credentials and follow OAuth 2.0 or API key methods as documented in your developer settings.

Paperbell Authentication

In Paperbell, generate an API key or OAuth token and configure the connected app with the correct redirect URI and scopes for the Contacts API.

GHL Contacts API Endpoints

Common endpoints used for integration include: GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/notes, POST /contacts/, PUT /contacts/:contactId, DELETE /contacts/:contactId, and related task/note operations such as POST /contacts/:contactId/tasks and POST /contacts/:contactId/notes.

Top 3 Ways Paperbell Connects with the Contacts API

Sync new and updated GHL contacts into Paperbell

Trigger: when a contact is created or updated in GHL, automatically upsert the corresponding Paperbell contact.

Actions: upsert the Paperbell contact, map key fields (name, email, phone, tags) and ensure a consistent profile in Paperbell.

POST /contacts/

Key fields: id, name, email; map to Paperbell’s contact record.

Top 3 Ways Paperbell Connects with the Contacts API

Sync Paperbell tasks with GHL

Trigger: when a Paperbell task is created or updated for a contact, mirror in GHL as a task.

Actions: create/update a GHL task under the linked contact; update status when completed.

POST /contacts/:contactId/tasks

Key fields: task title, due date, status, linked contactId.

Top 3 Ways Paperbell Connects with the Contacts API

Sync Paperbell notes with GHL

Trigger: when a Paperbell note is added or updated for a contact, mirror in GHL as a note.

Actions: create or update a GHL note under the contact; attach content and date.

POST /contacts/:contactId/notes

Key fields: note content, date, noteId.

No-code benefits of connecting Paperbell with the GHL Contacts API

Faster onboarding: new leads automatically become Paperbell contacts, reducing manual data entry and duplicate records.

Consistent data across apps: updates in GHL reflect in Paperbell and vice versa, keeping records aligned.

Improved follow-ups: integrated tasks and notes help you stay on top of client journeys without switching tools.

Key Terms and Glossary

This glossary explains core terms and processes used when integrating the GHL Contacts API with Paperbell.

GHL API

GHL API refers to the set of endpoints that allow programmatic access to Contacts, Tasks, Notes, and more in your GHL account.

APPNAME

Paperbell is the app you’re connecting to the GHL API for client management, scheduling, and onboarding workflows.

Endpoints

The listed endpoints (GET, POST, PUT, DELETE) support reading and writing on Contacts, Tasks, and Notes.

Authentication

Credentials, tokens, and scopes used to authorize API calls between GHL and Paperbell.

People also Search for:

Three creative ideas for integrating Paperbell with the Contacts API

Auto-create Paperbell onboarding tasks from new GHL contacts

When a new contact is added in GHL, automatically create a welcome onboarding task in Paperbell to kick off the client journey.

Sync updates to Paperbell profiles

Keep Paperbell profiles aligned with changes in GHL contact records to ensure accurate client information.

Attach Paperbell notes to GHL contacts

Backfill or synchronize notes between Paperbell and GHL for a complete activity history.

Three steps to connect GHL with Paperbell

Prepare credentials in GHL and Paperbell

Create and securely store API credentials in Paperbell; configure the connected app in GHL with the proper redirect URI.

Configure scopes and permissions

Grant the required scopes, such as contacts.readonly, to allow read access to contacts and related resources.

Test the connection

Run a test with a sample contact to verify data flow and monitor logs for any errors.

Frequently Asked Questions

Do I need coding experience to set this up?

No coding is required for a basic setup. This is a no-code integration using API connectors or automation tools to map data between GHL and Paperbell. You can start with simple triggers and actions without writing code. If you need deeper customization, you can leverage webhooks or a custom app later. For most teams, the starter flow is sufficient: authenticate, map essential fields, and begin syncing contacts, tasks, and notes with minimal maintenance.

Essential endpoints for a basic sync include GET /contacts/:contactId to fetch contact data, POST /contacts/ to create new contacts, and PUT /contacts/:contactId to update existing ones. For tasks and notes, use POST /contacts/:contactId/tasks and POST /contacts/:contactId/notes to create items, with GET endpoints to verify data. You can start with contacts and gradually add tasks and notes as you confirm the data flow between GHL and Paperbell.

Yes. Field mappings between GHL and Paperbell can be customized to align with your data model. Define how name, email, phone, and tags translate to Paperbell fields, and consider using a mapping table to handle differences in data formats. Most integrations store key identifiers (like email) to ensure deduplication and proper linking between systems.

To revoke access, remove the connected app in both GHL and Paperbell and revoke any issued tokens. After revocation, existing data remains in each system, but new sync actions will stop until re-authentication is completed. Always test the connection after re-authentication to confirm that data flows resume correctly.

If a contact is deleted in GHL, the behavior depends on your workflow. You can choose to retain Paperbell data for historical records, or suspend related Paperbell entries and tasks until the contact is restored. Consider implementing a soft-delete policy to preserve history while keeping systems in sync. Regular audits of linked records help prevent orphaned data and ensure clean data hygiene.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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