To access the Contacts API, obtain credentials from GHL and securely connect from ParcelPanel.
In ParcelPanel, configure a secure connection by entering your GHL API key and testing the link.
Endpoints include: GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/tasks/:taskId, GET /contacts/:contactId/notes, GET /contacts/:contactId/notes/:id, GET /contacts/:contactId/appointments, GET /contacts/, GET /contacts/business/:businessId, POST /contacts/, PUT /contacts/:contactId, DELETE /contacts/:contactId, POST /contacts/:contactId/tasks, PUT /contacts/:contactId/tasks/:taskId, PUT /contacts/:contactId/tasks/:taskId/completed, DELETE /contacts/:contactId/tasks/:taskId, POST /contacts/:contactId/tags
Trigger: you need details for a specific contact
Actions: fetch core fields and display in ParcelPanel contact card
GET /contacts/:contactId
contactId, firstName, lastName, email, phone
Trigger: when tasks are created or updated for a contact
Actions: import tasks into ParcelPanel task list with status and due dates
GET /contacts/:contactId/tasks
taskId, title, status, dueDate, completed
Trigger: a task is updated or marked completed
Actions: push task changes back to ParcelPanel and update views
PUT /contacts/:contactId/tasks/:taskId
taskId, status, dueDate, completed
Automate contact syncing without writing code using built-in triggers and actions
Consolidate data into ParcelPanel dashboards for quick insights
Easily maintain integrations with a friendly UI and no complex setup
This glossary covers endpoints, triggers, actions, and data mapping used in the ParcelPanel and GHL integration.
Application Programming Interface: a set of endpoints that allow software to communicate.
A URL path that performs a specific operation on an API, such as GET /contacts/:contactId.
OAuth is an authorization framework that grants access via tokens and scopes.
A web callback used to notify your system of events in near real-time.
Pull core contact fields to enrich ParcelPanel records in real-time.
Create and sync tasks automatically based on contact updates.
Synchronize notes and activity history to maintain complete context.
In GHL, generate an API key with scope: readonly to access contact data.
Enter the API key into ParcelPanel, set the scope, and test the connection.
Map GHL fields to ParcelPanel fields and run sample requests to verify.
The scope is defined as ‘contacts.readonly’ in this integration, meaning you can fetch contact data but cannot modify it through the API. If you need write access, you will require additional scopes or endpoints and proper permissions from your GHL admin.
The endpoints you can leverage include GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/notes, GET /contacts/, GET /contacts/business/:businessId, and their related write counterparts like POST, PUT, or DELETE where permitted. Use these endpoints to populate ParcelPanel with contact cards, tasks, notes, and activity history.
Authenticate using the API key from GHL, and ensure you store it securely in ParcelPanel. Rotate keys if compromised and implement proper error handling and retries.
Yes, you can read data. Write access requires elevated permissions and specific endpoints. Plan writes carefully and ensure you have the correct scope.
Map fields by matching GHL contact fields to ParcelPanel attributes (name, email, phone) and align related data like tasks and notes. Use consistent field mapping to keep data synchronized.
When errors occur, review API responses, ensure tokens are valid, and implement exponential backoff retries. Enable logging in ParcelPanel to capture failed requests and mapping issues.
You can access logs and debugging info in ParcelPanel under the Integrations tab. Enable verbose logging and use test requests to verify data flow.
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