How to connect Picky Assist to Contacts API

Contacts API + Picky Assist: Quick integration overview

How to connect Contacts API with Picky Assist

Learn how to securely connect Picky Assist to the Contacts API, authenticate requests, and access contacts, tasks, notes, appointments, and tags.

Authentication for Contacts API

Authenticate API calls using your GHL credentials with the Contacts API scope (contacts.readonly). Use OAuth 2.0 or API keys as provided by your GHL account, and rotate tokens regularly.

Authentication for Picky Assist

Picky Assist authenticates to the GHL-backed Contacts API using standard OAuth tokens and the app’s client credentials. Store tokens securely and refresh as needed.

Available Endpoints for Contacts API

GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; contacts.write; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags

Top 3 integration patterns between Contacts API and Picky Assist

1) Read-only contact data sync

Trigger: When a contact is updated in Picky Assist, fetch the latest data via GET /contacts/:contactId to keep records in sync.

Actions: Retrieve contact data, attach related tasks or notes as needed to the contact timeline.

Method Path: GET /contacts/:contactId

Key Fields: contactId, updatedAt, status

Top 3 integration patterns between Contacts API and Picky Assist

2) Create or update contacts

Trigger: New contacts created in Picky Assist are sent to Contacts API via POST /contacts/

Actions: Create or update contact records, then optionally create initial tasks or notes.

Method Path: POST /contacts/

Key Fields: contactId, name, email

Top 3 integration patterns between Contacts API and Picky Assist

3) Task management sync

Trigger: When a task is created in Picky Assist, push to Contacts API via POST /contacts/:contactId/tasks

Actions: Create, update, or mark tasks as completed using PUT /contacts/:contactId/tasks/:taskId and DELETE when needed.

Method Path: POST /contacts/:contactId/tasks

Key Fields: contactId, taskId, status

No-code benefits of connecting Contacts API and Picky Assist

Benefit 1: Build powerful automations without custom code by wiring Picky Assist to the Contacts API.

Benefit 2: Centralize contacts, tasks, and notes in one workflow to improve efficiency.

Benefit 3: Real-time data sync keeps teams aligned and reduces manual data entry.

Glossary and key terms

Key elements include endpoints, triggers, actions, and data fields used to map contactId, taskId, notes, and tags.

contact

A contact is an individual in your Contacts API dataset who can have associated tasks, notes, and appointments.

task

A task is a to-do item linked to a contact, used to track activities and due dates.

note

A note is a text entry attached to a contact for context or history.

endpoint

An API endpoint is a specific URL path that performs an action against the Contacts API.

People also Search for:

Creative ideas for integrating Picky Assist with Contacts API

Idea 1: Automated contact enrollment and task creation

Automatically enroll new contacts from Picky Assist into the Contacts API and create initial tasks to kick off follow-ups.

Idea 2: Notes-driven follow-ups

Use notes to trigger reminders and follow-ups through Picky Assist and the Contacts API.

Idea 3: Tag-based segmentation

Tag contacts and push updates to segments for targeted campaigns.

3 steps to connect Picky Assist with Contacts API

Step 1: Authenticate and authorize

Obtain credentials and set scope to contacts.readonly for read access to contacts.

Step 2: Configure endpoints

Choose endpoints like GET /contacts/:contactId and POST /contacts/ and map fields accordingly.

Step 3: Test and deploy

Test in sandbox, verify data integrity, handle errors, and deploy to production.

Frequently Asked Questions

What data can I access with the Contacts API?

The Contacts API provides read access to contacts, their tasks, notes, and appointments. This enables you to fetch and display current information in your workflows. Depending on your plan, you may also have write permissions to create or modify records where allowed by your scope. If your authorization includes additional scopes, you may also be able to create or update contacts, tasks, and notes from Picky Assist.

Requests must be authenticated using OAuth 2.0 tokens or API keys issued by GHL, with the correct scope (e.g., contacts.readonly or broader). Include the Authorization header in each call and manage token lifecycles. Refresh tokens as needed, respect rate limits, and rotate credentials periodically to maintain security.

For basic sync, start with GET /contacts/:contactId to pull contact details and GET /contacts/ to list contacts. These endpoints establish the read flow and data visibility across systems. To create or update data, use POST /contacts/ and PUT /contacts/:contactId to maintain records, and use POST /contacts/:contactId/tasks for task creation as needed.

Yes, you can create tasks via POST /contacts/:contactId/tasks. This enables workflow-driven task creation from Picky Assist. You can update and mark tasks complete using PUT /contacts/:contactId/tasks/:taskId/completed and related endpoints when needed.

When errors occur, inspect the HTTP status codes, verify required headers, and confirm that the executing app has the correct scopes. Retry with exponential backoff and ensure you respect API rate limits. Implement robust error handling in Picky Assist to surface actionable messages and log failures for troubleshooting.

Common scopes include contacts.readonly for read operations and contacts.write for create, update, or delete actions. Always request the least privilege necessary for your integration. Coordinate scope usage with your GHL administrator to minimize security risk and compliance concerns.

There are no-code connection options via prebuilt templates or connectors that bridge Picky Assist and the Contacts API in a plug-and-play fashion. You can often realize integrations with no-code platforms or webhook-based workflows, or leverage app-specific templates where available. If no direct no-code path exists, you can implement guided, low-code workflows with field mappings and trigger/action configurations.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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