How to Connect PlatoForms to GHL Contacts API

Effortless PlatoForms integration with the GHL Contacts API for real time data sync

Steps to connect GHL Contacts API with PlatoForms

This guide explains how to authenticate with the GHL Contacts API, create a new PlatoForms connection, and use the available endpoints to sync contacts, tasks, notes, and appointments. It is designed for a no code workflow and focuses on clear steps and safe data handling.

Authenticate GHL Contacts API

Begin by obtaining your GHL API credentials from your GHL account and storing them securely in PlatoForms. Each API call should be authenticated to ensure access to contact data, tasks, notes, and appointments.

Authorize PlatoForms to access your GHL data

Create a new connection in PlatoForms and enter your GHL API credentials. This link lets PlatoForms read and write contact data through the GHL Contacts API while keeping your data in sync.

GHL Contacts API Endpoints used in PlatoForms

The core endpoints include: GET /contacts/:contactId retrieves a single contact; GET /contacts/:contactId/tasks lists tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/ to list contacts; GET /contacts/business/:businessId for business data; POST /contacts/ to create; PUT /contacts/:contactId to update; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags.

Top 3 connection scenarios for GHL Contacts API and PlatoForms

1) Sync new and updated contacts from GHL to PlatoForms

Trigger: a contact is created or updated in GHL. PlatoForms fetches the latest data via GET /contacts/:contactId and updates the corresponding contact record in PlatoForms.

Actions: create or update a contact in PlatoForms, then optionally pull related tasks and notes using GET endpoints and push changes back with PUT or POST as needed.

Method path: GET /contacts/:contactId to read, then PUT /contacts/:contactId to modify, or POST /contacts/ to create if new; follow with subsequent calls to tasks and notes endpoints as required.

Key fields: contactId, email, firstName, lastName, phone, tags, ownerId.

Top 3 connection scenarios for GHL Contacts API and PlatoForms

2) Synchronize tasks and notes tied to a contact

Trigger: a task or note is created or updated for a contact in GHL. PlatoForms pulls the task and note data via GET endpoints and surfaces it in the app.

Actions: mirror tasks and notes in PlatoForms, update statuses, and attach them to the correct contact records.

Method path: POST /contacts/:contactId/tasks to create, GET /contacts/:contactId/notes to read notes, and PUT /contacts/:contactId/tasks/:taskId to update task progress.

Key fields: contactId, taskId, noteId, content, dueDate, status, priority.

Top 3 connection scenarios for GHL Contacts API and PlatoForms

3) Full context sync with business data

Trigger: changes in a contact or its associated business data require a broader sync across both platforms.

Actions: sync business details via GET /contacts/business/:businessId and pull contact fields; keep company context in PlatoForms aligned with GHL.

Method path: GET /contacts/business/:businessId to read business context, then GET /contacts/:contactId for contact fields; update in PlatoForms as needed.

Key fields: businessId, contactId, businessName, industry, revenue.

No code benefits of connecting PlatoForms with the GHL Contacts API

No code setup with a visual connector and secure API credentials, so you can automate data flow without writing a line of code.

Real time data synchronization reduces manual data entry and keeps contacts up to date across platforms.

Scalable workflows that adapt to growing contact volumes and complex scenarios without custom development.

Key terms and glossary

Elements include API endpoints, authentication, triggers, actions, and data fields. Processes describe how data moves between GHL and PlatoForms and how updates propagate.

API Endpoint

A defined URL within the GHL API used to perform a specific operation such as retrieval, creation, update or deletion of data.

Authentication

The credentials or token required to prove your identity when making requests to the GHL API.

Contact

A person record stored in the GHL Contacts module, containing personal information and associated activities.

Business

A business entity linked to contacts to provide organizational context and alignment with CRM data.

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Auto sync new GHL contacts to PlatoForms

Set up an automatic pull of new contacts from GHL into PlatoForms to start nurturing campaigns immediately.

Sync tasks between GHL and PlatoForms

Bridge task creation and status updates so teams stay coordinated across platforms.

Notes and appointments bridging

Share notes and appointment data to enrich customer context in PlatoForms and drive proactive outreach.

3 steps to connect GHL Contacts API with PlatoForms

Get your GHL API credentials

In the GHL console, generate an API key or obtain OAuth tokens and secure them for PlatoForms.

Create a new PlatoForms connection

In PlatoForms, add a new connection and paste the GHL API credentials to authorize access.

Test and deploy

Run tests to verify data flow and then enable the live integration.

Frequently Asked Questions

Is a developer account required to connect PlatoForms with the GHL Contacts API?

No developer account is required to connect PlatoForms with the GHL Contacts API. You can set up a no code connection using API credentials generated in GHL and paste them into PlatoForms. This enables read access to contact data and related items. For more advanced flows, you can layer automations using built in triggers and actions without writing code.

You can sync core contact fields such as name, email, phone, and tags, plus related data such as tasks, notes, appointments, and business associations. The scope shown in this page indicates read only access by default, with write capabilities available when you configure the connection with appropriate permissions. You can customize field mappings to control which fields are synced and how often.

Connection security uses standard API authentication and encrypted transport. Credentials should be rotated periodically and access limited to the necessary permissions. Always use secure storage for API keys and restrict interface access to trusted users.

Yes. You can map fields between GHL contacts and PlatoForms fields and choose which fields to sync in the connection settings. If a field is not present, you can map to a closest alternative or use a default value.

You do not need Zapier. PlatoForms can connect directly to the GHL Contacts API. Middleware is optional for more complex routing or multi step workflows.

If a contact is deleted in GHL, the同步 behavior depends on your settings. You can choose to archive or remove the linked record in PlatoForms or preserve history for reporting.

Endpoint usage limits and rate constraints are documented in the GHL API docs. Your plan and token scope determine exact quotas and retry behaviors. You can monitor requests from the PlatoForms connection dashboard.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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