How to Connect Plaud to Contacts API

A step by step guide to integrating Plaud with the Contacts API for seamless data sync

Connecting the Contacts API with Plaud

This guide explains how Plaud connects to the GHL Contacts API to read and manage contacts, tasks, notes and appointments using the endpoints listed below.

Authentication for the Contacts API

Authenticate Plaud to GHL using secure tokens with the scope contacts.readonly to view data. For write operations use the appropriate scope.

Plaud App Authentication

Plaud securely stores GHL API credentials and uses tokens to access the Contacts API on behalf of the user

GHL Contacts API Endpoints

GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags; Write endpoints include POST /contacts/ and POST /contacts/:contactId/tasks for creating records

Top 3 Plaud to Contacts API connections

Read a contact’s basic info

Trigger: When a contact is selected in Plaud, pull the full contact details from GHL via GET /contacts/:contactId.

Actions: Retrieve contact data and map key fields (name, email, phone) into Plaud.

GET /contacts/:contactId

contactId, name, email, phone

Top 3 Plaud to Contacts API connections

List a contact’s tasks

Trigger: Open a contact and fetch associated tasks.

Actions: Retrieve task list and update statuses as needed.

GET /contacts/:contactId/tasks

contactId, taskId, title, status, dueDate

Top 3 Plaud to Contacts API connections

Create a task for a contact

Trigger: When a new task is created in Plaud, push to GHL via POST /contacts/:contactId/tasks.

Actions: Create task with title, dueDate, and assign to user.

POST /contacts/:contactId/tasks

contactId, taskId, title, dueDate, status

No-code benefits of Plaud + Contacts API

Build integrations without writing code—drag and drop automation between Plaud and GHL.

Keep data in sync across systems: contacts, tasks, notes, and appointments.

Speed up deployments with ready made actions and triggers.

Key Terms & Glossary

Key elements include endpoints, triggers, actions, and data fields used to connect Plaud with GHL.

API Endpoint

A defined URL path and HTTP method used to interact with the GHL API.

Authentication

How Plaud authenticates with GHL (OAuth tokens, scopes, and refresh flows).

Trigger

An event in Plaud that starts an automation to call the GHL API.

Action

An operation performed against the GHL API (GET, POST, PUT, DELETE).

People also Search for:

Creative ideas for Plaud + Contacts API

Idea 1: Auto create tasks from events

Automatically generate tasks in Plaud when specific events occur in GHL, such as new contact creation or status change.

Idea 2: Sync notes to Plaud

Push notes from GHL into Plaud to keep context in one place.

Idea 3: Bulk update contact fields

Batch update contact fields in GHL from Plaud to reflect changes.

Three steps to connect Plaud with Contacts API

Step 1: Authenticate Plaud to GHL

Obtain OAuth credentials and grant access to the Contacts API.

Step 2: Configure endpoints and data mapping

Choose read and write endpoints and map key fields between Plaud and GHL.

Step 3: Test, validate and deploy

Run tests, verify data flow, and go live with automated workflows.

Frequently Asked Questions

What permissions are required for Plaud to access GHL?

Plaud can access GHL with read only permissions by default, allowing you to pull contact data, tasks and notes without modifying records. To enable actions such as creating or updating tasks, you will need write permissions. Always follow the principle of least privilege and grant only the scopes you need. Keep tokens secure and rotate them regularly.

Yes, you can start with read endpoints to explore the data flow. Later you can enable write endpoints to create or update records. Start with a test environment to confirm mappings and triggers before going live. This approach minimizes risk while you validate your automation.

Testing involves using sandbox credentials or a test workspace to simulate real user interactions. Validate each trigger and action, verify response data, and confirm that fields map correctly between Plaud and GHL. Once checks pass, deploy to production and monitor logs for any issues.

You can sync contacts, tasks, notes and appointments. Data can flow from Plaud to GHL or from GHL to Plaud depending on your configured triggers. Plan field mappings carefully to ensure data integrity and consistent user experience across platforms.

Common errors originate from invalid IDs, insufficient permissions, or network issues. Use robust error handling, retry logic, and meaningful error messages. Maintain a clear audit trail of API calls for troubleshooting.

API rate limits vary by plan. Implement exponential backoff and queueing to keep calls within limits. Use batch operations where possible and monitor usage dashboards to avoid throttling.

The endpoint list is provided in the GHL Contacts API integration guide within Plaud. You will also see endpoints referenced in this page under the Endpoints section, along with example requests and field mappings.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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