How to connect Plezi to the Contacts API

Connecting Plezi with the Contacts API for seamless CRM automation

How to connect the Contacts API with Plezi

Learn how to securely connect Plezi to the GHL Contacts API, enabling bidirectional sync of contacts, tasks, notes, and appointments. This guide covers authentication, endpoint usage, and best practices for reliable automation between Plezi and GHL.

GHL Contacts API authentication

Access to the Contacts API requires a valid GHL API token with the appropriate scope (e.g., contacts.readonly). Generate credentials in the GHL developer console and store them securely in Plezi’s connector settings.

Plezi authentication steps

In Plezi, configure the Plezi–GHL connector by supplying the GHL base URL, client credentials, and the access token. Use the provided scope to fetch or modify data as needed, and tighten permissions only for required workflows.

GHL API endpoints used with Plezi

Key endpoints include: GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags

Top 3 Plezi–GHL integration patterns

1) Real-time contact sync

Trigger: new or updated contact in Plezi triggers a sync to GHL’s Contacts endpoint

Actions: create or update contacts in GHL, update related tasks and notes as needed

Methods and paths to use: POST /contacts/ to create, PUT /contacts/:contactId to update, GET /contacts/:contactId to fetch data; map Plezi fields to GHL contact fields

Key fields: contactId, email, name, phone, tags

Top 3 Plezi–GHL integration patterns

2) Bi-directional task management

Trigger: task updates in Plezi or GHL initiate a sync to keep both systems aligned

Actions: create, update, or mark tasks as completed in the paired app; synchronize task status

Methods: POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId

Key fields: taskId, status, dueDate, title, associatedContactId

Top 3 Plezi–GHL integration patterns

3) Notes and activities sync

Trigger: a note is added or updated on a contact in either system to mirror the change

Actions: create or update notes in GHL, attach to the correct contact, and pull activity data into Plezi

Methods: GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; POST /contacts/:contactId/notes

Key fields: noteId, contactId, content, createdAt

No‑code benefits of Plezi + GHL

Faster time to value with no‑code connectors between Plezi and the GHL Contacts API

Automations run across systems without custom development

Scalable workflows for managing contacts, tasks, notes, and appointments across Plezi and GHL

Key terms and glossary

A quick glossary of terms used throughout this guide, covering endpoints, triggers, actions, and data fields that power the Plezi–GHL integration

Endpoint

A URL path on the GHL API used to retrieve or manipulate data (for example, /contacts/:contactId)

Trigger

An event in Plezi or GHL that starts an automation or data sync

Action

An operation performed in response to a trigger (e.g., create or update a record)

Key fields

Fields used to identify and map records (for example, id, email, contactId)

People also Search for:

Creative ideas for Plezi + GHL integration

Idea 1: Automated lead enrichment

Automatically enrich Plezi contacts with GHL data like company size and industry using the Contacts API

Idea 2: Pre-built workflow templates

Ship templates to automate common sales processes between Plezi and GHL, reducing setup time

Idea 3: AI-powered insights

Use data from Plezi and GHL to surface insights and suggested next steps

3 steps to connect Plezi with GHL

Step 1: Gather credentials

Obtain your GHL API token and ensure the proper scope is granted for the tasks you want to automate. Store securely.

Step 2: Configure endpoints in Plezi

Enter the base URL, select endpoints, and map Plezi fields to GHL fields within the Plezi connector UI.

Step 3: Test, verify, and go live

Run test syncs, review logs, and switch on live automation once results are consistent.

Frequently asked questions

What authentication method is used?

Authentication can be done using a GHL API token with the required scope. Store credentials securely and rotate them regularly. If you need write access, request the appropriate permissions in your GHL app settings. Always follow the principle of least privilege. In Plezi, configure the token in the connector and test connectivity before enabling automation.

Yes, you can combine read and write capabilities with tokens that have the appropriate scope. However, use the lowest necessary scope for each integration to minimize risk. If your workflow requires both reads and writes, ensure the token’s permissions cover those actions and monitor usage.

Available endpoints include contacts, tasks, notes, appointments, and business lookups. Use GET for retrieval, POST to create, PUT to update, and DELETE to remove records. Mapping between Plezi fields and GHL fields is done in the Plezi connector configuration.

Rate limits apply to GHL API requests. Plan for bursts during syncs and implement exponential backoff in retry logic. If you exceed limits, the API will respond with appropriate error codes; adjust concurrency or pacing in Plezi accordingly.

Yes. Plezi can synchronize notes and tasks automatically using the defined triggers. Set up bidirectional tasks and notes sync to keep both systems up to date without manual work.

Plezi provides logs and troubleshooting tips in the connector panel. If issues arise, review the request/response payloads, authentication status, and endpoint availability. Enable verbose logging for deeper diagnostics and consult the integration docs for guidance.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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