How to connect Zapier App Connector to Contacts API

Integrate the Contacts API with Zapier App Connector to automate your CRM workflows

Connecting the Contacts API with Zapier App Connector

This guide explains how to authenticate, connect endpoints, and implement common automations between the Contacts API and Zapier App Connector for Plumsail Forms.

Authenticate Contacts API

Authorize Zapier App Connector to access Contacts API with the required scope (contacts.readonly). Use OAuth or an API key as provided by your backend.

Authenticate Zapier App Connector

In Zapier, establish a secure connection by supplying the app credentials and access token, then test access to the Contacts API endpoints.

Contacts API Endpoints You Can Use

GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags

Top 3 connection patterns between Contacts API and Zapier App Connector

1) Retrieve contact with tasks

Trigger: when a contact is updated in GHL

Actions: create or update a record in your app, pull /contacts/:contactId and /contacts/:contactId/tasks

GET /contacts/:contactId, GET /contacts/:contactId/tasks

Key fields: contactId, taskId

Top 3 connection patterns between Contacts API and Zapier App Connector

2) Get contact notes for context

Trigger: new note added to a contact

Actions: append notes to records, create notes in app from /contacts/:contactId/notes

GET /contacts/:contactId/notes

contactId, id

Top 3 connection patterns between Contacts API and Zapier App Connector

3) Manage tasks and update status

Trigger: task updated or completed in GHL

Actions: update task status in connected app, mark as completed via /contacts/:contactId/tasks/:taskId/completed

PUT /contacts/:contactId/tasks/:taskId, PUT /contacts/:contactId/tasks/:taskId/completed

contactId, taskId

No-code benefits

No-code automation between Contacts API and Zapier App Connector

Rapid connection setup with pre-built triggers and actions

Low maintenance with centralized data flow and error handling

Glossary and key terms

Key elements include endpoints, triggers, actions, methods, and data fields used to connect GHL Contacts API with Zapier App Connector.

API Endpoint

A specific URL and HTTP method used to access a resource, for example GET /contacts/:contactId.

OAuth

A secure authorization framework that allows Zapier App Connector to access GHL data without sharing credentials.

Webhook

A real-time, event-driven notification mechanism between GHL and Zapier.

Contact

An individual in your CRM whose data can be read or updated via the Contacts API.

People also Search for:

Creative ideas for using Contacts API with Zapier App Connector

Automatically create and update contact records from Plumsail Forms submissions

When a form is submitted, Zapier creates or updates a Contacts API contact and attaches related tasks for follow-up.

Sync notes from contact activity into your knowledge base

Notes from contacts endpoint are logged into your CRM notes area or knowledge base for context.

Automate task management and follow-ups from form data

Create and update tasks via API as new submissions arrive, with status updates tracked automatically.

Three steps to connect Contacts API with Zapier App Connector

Step 1: Get credentials and authorize

Register application access to the Contacts API, obtain client credentials, and grant scope contacts.readonly.

Step 2: Connect the Zapier App Connector

In Zapier, add a new connection for the Zapier App Connector and supply the credentials and endpoint base URL.

Step 3: Test integration and go live

Run test triggers, verify data mapping for contactId, tasks, notes, and publish to production.

FAQs

Do I need developer access to use the Contacts API with Zapier?

Yes. You typically need admin or developer access to set up an OAuth app or API key with Contacts API. After registering your app, you’ll receive client credentials and a client secret. Use these to authorize the Zapier App Connector and request the required scope, such as contacts.readonly. If you don’t have access, contact your GHL admin to enable API access.

Essential endpoints often include GET /contacts/:contactId to fetch a contact, GET /contacts/:contactId/tasks to retrieve tasks, and GET /contacts/:contactId/notes to access notes. POST /contacts/ might be used to create new contacts, while PUT /contacts/:contactId updates existing records.

Authentication typically uses OAuth for user-based access or an API key for service-to-service connections. In Zapier, you’ll configure a connection that stores the token or key securely and maps credentials to the Contacts API base URL. Regularly refresh tokens as required by your OAuth provider.

Yes. Zapier actions can create or update tasks and notes on a contact. Use the endpoints for creating tasks (POST /contacts/:contactId/tasks) and updating task status (PUT /contacts/:contactId/tasks/:taskId) to reflect form-driven work.

Map fields such as contactId, firstName, lastName, email, and phone for contacts. For tasks, map taskId, title, dueDate, and status. For notes, map noteId and content. Consistent field naming helps maintain data integrity across apps.

Security is ensured by using OAuth or API keys, encrypted storage in Zapier, and least-privilege scopes. Regularly rotate credentials and monitor access logs. Use HTTPS for all API calls and validate responses in your Zapier workflows.

Common issues include invalid credentials, insufficient scopes, or endpoint changes. Verify the connected account, reauthorize if needed, check the exact endpoint path, and review the API response for error messages. Test each step individually in Zapier.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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