Authenticate with OAuth 2.0 and grant the scope: contacts.readonly for safe access. Use the GHL developer console to create an app and configure redirect URLs for Ponto.
Authenticate Ponto to access GHL data via a trusted connection. Use OAuth 2.0 flow or API key as supported, ensuring tokens are stored securely and refreshed automatically.
– GET /contacts/:contactId – GET /contacts/:contactId/tasks – GET /contacts/:contactId/tasks/:taskId – GET /contacts/:contactId/notes – GET /contacts/:contactId/notes/:id – GET /contacts/:contactId/appointments – GET /contacts/ – GET /contacts/business/:businessId – contacts.write – POST /contacts/ – PUT /contacts/:contactId – DELETE /contacts/:contactId – POST /contacts/:contactId/tasks – PUT /contacts/:contactId/tasks/:taskId – PUT /contacts/:contactId/tasks/:taskId/completed – DELETE /contacts/:contactId/tasks/:taskId – POST /contacts/:contactId/tags
Trigger on contact create or update in GHL to pull fresh data into Ponto.
Actions include retrieving related tasks, notes, and appointments via the endpoints.
GET /contacts/:contactId to fetch full details.
Key fields: id, name, email, phone, custom fields.
Trigger on new or updated contacts in Ponto to write to GHL.
Actions: POST /contacts/ to create, PUT /contacts/:contactId to update.
POST /contacts/ or PUT /contacts/:contactId.
Key fields: id, email, status, tags.
Trigger on task or note changes to sync.
Actions: POST /contacts/:contactId/tasks, PUT /contacts/:contactId/tasks/:taskId, POST /contacts/:contactId/tags to tag.
Examples: POST /contacts/:contactId/tasks, PUT /contacts/:contactId/tasks/:taskId.
Key fields: taskId, title, status.
Unified contact view across GHL and Ponto for better segmentation.
Automated syncing of tasks, notes, and meetings reduces manual updates.
Real-time dashboards and triggers drive smarter outreach.
This section defines essential elements and the steps to connect the GHL Contacts API with Ponto.
A specific URL and method that performs a defined action in an API.
The process of proving identity and obtaining access tokens to use an API.
A mechanism for real-time event notifications from an API to your app.
A standard authorization framework that enables access tokens for API permissions without sharing user credentials.
Automatically merge duplicates, update related tasks, and keep notes aligned.
Create and assign tasks when contact milestones occur or notes are added.
Combine data from contacts, tasks, notes, and appointments for live insights.
Obtain OAuth client IDs and set redirect URLs in GHL, then generate corresponding credentials for Ponto.
Configure OAuth flows, test scopes, and verify data mapping between GHL and Ponto.
Run end-to-end tests, monitor logs, and enable notifications for failures.
The Contacts API lets you read contact data, tasks, notes, and appointments. You can pull details like names, emails, and associated records. Write access is available for some endpoints depending on your permission scope (e.g., contacts.write).
Authentication is done via OAuth 2.0. You create an app in GHL and authorize Ponto. The access tokens are then used to call endpoints. Make sure to store tokens securely and refresh as needed; include the proper scopes such as contacts.readonly, and if writing, contacts.write.
Available endpoints include GET /contacts/:contactId, POST /contacts/, PUT /contacts/:contactId, and others listed in the endpoint catalog. When mapping fields, ensure IDs and emails align with your CRM data.
Yes, if your access scope includes writing. Use POST and PUT endpoints to create or update. However, writing may require approval and proper scopes. Always test in a safe environment before going live.
GHL API usage is subject to rate limits. If you exceed limits, you may receive 429 errors. Implement backoff and retry logic. Cache results when possible and batch requests where feasible.
No heavy coding is required if you are using Ponto as a connector; many actions can be configured via no-code interfaces and webhooks. Some familiarity with REST concepts helps. If you need complex mapping, small scripts or automations can be added.
Common issues include invalid tokens, mis-matched scopes, or endpoint path typos. Check token validity, scope, and ensure the redirect URIs are configured. Use logs to troubleshoot. Enable verbose logs and test with sample contact records.
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Complete Operations Catalog - 126 Actions & Triggers
