Authorize requests with your GHL API key or OAuth token, then securely store credentials in your respond-io setup.
Respond-io uses its own API credentials. Keep keys private and rotate regularly.
GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags
Trigger: A new contact is added in respond-io; create or update the corresponding contact in the Contacts API.
Actions: POST /contacts/ to create, PUT /contacts/:contactId to update; optionally attach tags or notes.
Methods: POST /contacts/, PUT /contacts/:contactId
Key fields: email, firstName, lastName, phone, externalId
Trigger: A contact is updated in respond-io and new tasks/notes are created or updated.
Actions: GET /contacts/:contactId/tasks, GET /contacts/:contactId/notes; PUT /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tasks
Methods: GET /contacts/:contactId/tasks, GET /contacts/:contactId/notes; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed
Key fields: contactId, taskId, noteId
Actions: POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId
Key fields: contactId, taskId
Drag-and-drop automation without writing code to connect contact data.
Maintain a cloud-based workflow with automatic retries and logging.
Ensure consistent data across respond-io and the Contacts API with real-time sync.
A concise glossary of core terms and how data flows between respond-io and the Contacts API.
Application Programming Interface: a set of rules that lets apps talk to each other.
Credentials used to prove identity and authorize requests (API keys, OAuth).
A specific URL that performs an action in an API, such as GET /contacts/:contactId.
A real-time notification sent from one app to another when events occur.
Automatically enrich new respond-io contacts with data from the Contacts API upon creation.
Create follow-up tasks in the Contacts API when respond-io triggers a new interaction.
Sync status and notes both ways to keep data consistent.
Obtain your API key or OAuth tokens from GHL and from respond-io; test permissions.
Map the endpoints you will use (e.g., GET /contacts/:contactId, POST /contacts/) in your automation.
Test triggers, verify data flows correctly, and set up error alerts.
You don’t need to be a developer for basic setups. The platform supports drag-and-drop builders and templates. For more complex logic, light scripting can help, but many common tasks can be done with built-in actions. Two brief paragraphs explain how to start quickly and when to escalate to code if needed.
The Contacts API exposes endpoints for managing contacts, tasks, notes, and more. Typical use cases include creating contacts via POST /contacts/ and fetching details with GET /contacts/:contactId. Two short paragraphs describe practical examples and best practices.
Authenticate by passing your API key or OAuth token with each request. Avoid exposing credentials in client-side code; use server proxies or secure vaults. Two short paragraphs cover secure handling.
Yes. Use test environments or sandbox credentials to simulate calls. Validate responses and retries without touching production data. Two short paragraphs explain safe testing workflows.
Implement retry logic and exponential backoff. Log errors and set up alerts when an operation fails. Two short paragraphs provide practical retry patterns.
Yes, there are rate limits. Plan requests accordingly and use batching where possible. Two short paragraphs discuss capacity planning.
Logs are available in your integration dashboard. Filter by endpoint, status, and timestamp to diagnose issues. Two short paragraphs guide you to the logs.
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Complete Operations Catalog - 126 Actions & Triggers
