Authenticate the connection using your GHL API credentials and ensure the app has the required scope: contacts.readonly. Use OAuth or API keys as configured in your GHL developer console.
Authenticate Responder Live רב מסר with the GHL API by setting up OAuth or API keys in the app settings, ensuring the scopes match the permissions you need for reading and writing contacts, tasks, notes, and appointments.
Key endpoints include: GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/tasks/:taskId, GET /contacts/:contactId/notes, GET /contacts/:contactId/notes/:id, GET /contacts/:contactId/appointments, GET /contacts/, GET /contacts/business/:businessId, POST /contacts/, PUT /contacts/:contactId, DELETE /contacts/:contactId, POST /contacts/:contactId/tasks, PUT /contacts/:contactId/tasks/:taskId, PUT /contacts/:contactId/tasks/:taskId/completed, DELETE /contacts/:contactId/tasks/:taskId, POST /contacts/:contactId/tags
Trigger: when Responder Live רב מסר receives a new message, upsert or create the contact in Contacts API.
Actions: upsert contact data, append a note with message context, and set a follow-up task if needed.
PUT /contacts/:contactId
Key fields: contactId, email, name, phone, lastMessage
Trigger: contact record updated in Contacts API triggers a task in Responder Live רב מסר.
Actions: create a task, update related notes, and notify the assignee.
POST /contacts/:contactId/tasks
Key fields: contactId, taskId, title, dueDate
Trigger: new message arrives in Responder Live רב מסר for a contact.
Actions: create a note on the contact, include message context and timestamps.
POST /contacts/:contactId/notes
Key fields: contactId, noteId, content
Eliminate custom development by wiring calls between Responder Live רב מסר and Contacts API using configurable triggers and actions.
Launch automations quickly without writing code, speeding up workflows and updates to contact records.
Centralize logic with clearly defined endpoints and mappings for ongoing maintenance.
A quick glossary of terms and the main elements and processes used in the integration between GHL and Responder Live רב מסר.
A defined set of endpoints and protocols that allow apps to communicate with each other.
A URL path and HTTP method used to access a resource in an API.
The process of verifying identity to grant access to a protected API.
A callback URL or channel that the API uses to notify your app of events.
Automatically update contact profiles in Contacts API when messages are sent or received in Responder Live רב מסר.
Create and assign follow-up tasks based on message content to keep teams aligned.
Append contextual notes to contact records with message metadata for faster context when reviewing history.
Create a GHL API key for Contacts API and grant the minimal required scopes.
Set up webhooks and list the endpoints you will use in your automations.
Create automation flows in Responder Live רב מסר that call the Contacts API endpoints.
The integration supports a broad set of endpoints for reading and writing contacts, tasks, notes, and appointments. Use GET for retrieval, POST for creation, PUT for updates, and DELETE for removal where appropriate. The core endpoints include /contacts, /contacts/:contactId, /contacts/:contactId/tasks, and /contacts/:contactId/notes. You can combine these endpoints to build powerful automation flows. Always start with read-only tests in a sandbox environment before enabling write operations. In practice, you can fetch a contact, inspect fields, and then decide which fields to upsert when a message arrives.
Authentication is performed via a GHL API key or OAuth flow configured in the app settings. Ensure the API key has at least read permissions for initial testing, then request write permissions if you need to create or update contacts, tasks, or notes. After setup, you will authorize Responder Live רב מסר to call the Contacts API endpoints. If you use OAuth, complete the consent screen and scopes to match the required access levels. For ongoing maintenance, rotate credentials periodically and monitor access logs.
No heavy coding is required. The integration is designed for no-code automations inside Responder Live רב מסר and GHL. You will configure triggers and actions using the UI, map fields between systems, and test step-by-step. If you do encounter advanced scenarios, light scripting or custom webhooks can enhance capabilities, but most use cases are achievable with built-in automation builders.
Rate limits depend on your GHL plan and the endpoints used. Commonly, read-heavy operations (GET) have higher quotas, while write operations (POST/PUT/DELETE) may have stricter limits. Plan retries with exponential backoff and consider batching frequent reads where possible. If you anticipate high load, contact support to review your quota and optimize endpoint usage.
You can update existing contacts as well as create new ones. Upsert patterns are supported: if a contactId already exists, the API updates that record; otherwise, the system creates a new contact. This enables smooth syncing from Responder Live רב מסר to your CRM without duplicate records.
To test, start in a sandbox or staging environment. Use a small set of test contacts, trigger messages, and verify that the expected fields, tasks, notes, and appointments are created or updated. Review response codes and payloads, then adjust field mappings as needed. After successful tests, move to production with monitoring enabled.
The endpoint list is presented in the Endpoints section of this guide. It includes all read and write operations for contacts, tasks, notes, appointments, and tags. You can also view specific endpoint paths and required fields when designing automations. For reference, you can export or copy the endpoint names into your integration configuration.
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