To securely connect, obtain your GHL API credentials for Contacts API and authorize requests using OAuth 2.0. The access scope is: contacts.readonly. If you need write access, request the contacts.write scope and adjust permissions accordingly.
Ringover authenticates with GHL by using the same OAuth credentials configured for the Contacts API. Configure an OAuth client in Ringover and exchange authorization codes for access tokens, refreshing them as needed to keep the connection alive.
GET /contacts/:contactId — Retrieve a single contact GET /contacts/:contactId/tasks — List tasks for a contact GET /contacts/:contactId/tasks/:taskId — Get details for a task GET /contacts/:contactId/notes — List notes for a contact GET /contacts/:contactId/notes/:id — Retrieve a specific note GET /contacts/:contactId/appointments — List appointments for a contact GET /contacts/ — List all contacts GET /contacts/business/:businessId — List contacts by business contacts.write — Permission for write operations POST /contacts/ — Create a new contact PUT /contacts/:contactId — Update a contact DELETE /contacts/:contactId — Delete a contact POST /contacts/:contactId/tasks — Create a task for a contact PUT /contacts/:contactId/tasks/:taskId — Update a task PUT /contacts/:contactId/tasks/:taskId/completed — Mark a task as completed DELETE /contacts/:contactId/tasks/:taskId — Delete a task POST /contacts/:contactId/tags — Add tags to a contact
Trigger: When a new Ringover contact is created, push it to Contacts API and create or update the corresponding record in GHL.
Actions: Sync essential fields such as name, email, phone, and notes using PUT /contacts/:contactId.
PUT /contacts/:contactId
Key fields: id, name, email, phone, notes
Trigger: When a contact is updated in GHL, reflect changes in Ringover.
Actions: Update Ringover contact details via PUT /contacts/:contactId.
PUT /contacts/:contactId
Fields: name, email, phone, company, notes
Trigger: When a new contact is created or tags are updated in Ringover, sync tags to GHL.
Actions: Add or remove tags via POST /contacts/:contactId/tags in GHL.
POST /contacts/:contactId/tags
Key fields: tags (array of strings)
Automation saves hours by eliminating manual data entry and keeping contact data in sync across Ringover and GHL.
A unified activity timeline lets you see calls, tasks, notes, and contact details in one place, improving decision making.
No-code integration via the Zapier App Connector enables quick setup and scalable workflows.
Glossary of terms used in this guide, including API endpoints, authentication, webhooks, and data synchronization concepts.
A specific URL and HTTP method used to perform an action on a resource within an API.
The process of verifying identity and authorizing access to API resources.
A real-time notification sent from an API to your app when a defined event occurs.
An authorization framework used to obtain access tokens for API calls without exposing user credentials.
Automatically attach call duration, outcomes, and notes from Ringover to the corresponding contact in GHL to provide a richer profile.
Group contacts by recent activity (calls, messages, tasks) to tailor campaigns and follow-ups.
Trigger automated follow-up tasks or emails based on Ringover interactions.
In GHL, create an OAuth app or generate an API key for the Contacts API and note the client ID, client secret, and redirect URL.
Set the scope to contacts.readonly (and contacts.write if you need write access) and approve Ringover’s access.
Make test calls to GET /contacts/:contactId and verify data flow; fix any permission issues before going live.
This integration uses OAuth 2.0 tokens to securely authenticate API requests between Ringover and GHL. You’ll need valid credentials from your GHL account and consent from Ringover to access the Contacts API scope. Always store tokens securely and rotate them regularly. Implement retry logic with exponential backoff to handle transient errors.
The available endpoints include retrieving, listing, and updating contacts, as well as managing tasks, notes, appointments, and tags. The primary paths are GET /contacts/:contactId, GET /contacts/, POST /contacts/, PUT /contacts/:contactId, and DELETE /contacts/:contactId, plus supporting endpoints for sub-resources. Refer to the Endpoints section for a complete, up-to-date list and examples.
Yes. You can create new contacts or update existing ones from Ringover using PUT /contacts/:contactId and POST /contacts/. Ensure the target GHL contact is mapped correctly. If a contact exists, the integration will update fields; if not, it will create a new record and apply any initial tags.
No coding is required if you use the Zapier App Connector and the pre-built templates in Ringover’s integration. For advanced workflows, you can customize actions with conditional logic or use webhooks, but it remains no-code at the core.
Common errors include invalid credentials, missing scopes, or insufficient permissions. The system will return appropriate HTTP error codes. Implement retry with backoff and log errors for troubleshooting; monitor quota usage and rate limits.
Rate limits depend on your GHL plan and endpoint type. Expect throttling on high-volume calls. Plan ahead by batching requests where possible and staggering API calls to stay within limits.
Use a sandbox or test account to validate authentication, endpoints, and data flow. Run test scenarios in a controlled environment before enabling production automations.
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