Authenticate requests to the Contacts API with your GHL API key or OAuth flow, ensuring only authorized apps can access contact data.
Rossum authenticates via API tokens and scoped access, enabling safe data delivery to the GHL integration.
– GET /contacts/:contactId; – GET /contacts/:contactId/tasks; – GET /contacts/:contactId/tasks/:taskId; – GET /contacts/:contactId/notes; – GET /contacts/:contactId/notes/:id; – GET /contacts/:contactId/appointments; – GET /contacts/; – GET /contacts/business/:businessId; – contacts.write; – POST /contacts/; – PUT /contacts/:contactId; – DELETE /contacts/:contactId; – POST /contacts/:contactId/tasks; – PUT /contacts/:contactId/tasks/:taskId; – PUT /contacts/:contactId/tasks/:taskId/completed; – DELETE /contacts/:contactId/tasks/:taskId; – POST /contacts/:contactId/tags
Trigger: new or updated contact in Rossum
Actions: fetch contact data, map fields, create/update contact in Contacts API
GET /contacts/:contactId
id, email, name, phone
Trigger: update in either Rossum or Contacts API
Actions: upsert mapping, push changes to the other system
PUT /contacts/:contactId
id, status, updatedAt
Trigger: scheduled sync every 15 minutes
Actions: tag assignment, task creation, note sync
POST /contacts/:contactId/tags
tagIds, contactId
Automate contact data flow without custom code
Centralized data mapping and error handling
Faster onboarding and iteration
This glossary explains core terms and processes you will encounter when integrating Rossum with the Contacts API.
Application Programming Interface: a set of rules that lets apps talk to each other.
A real-time notification sent by an app when an event occurs.
A secure authorization framework for API access.
A specific URL path in an API to access particular data or actions.
Visualize synced contacts in a real-time dashboard to monitor a pipeline.
Pre-built mapping templates to speed setup with Rossum fields.
Automatically create follow-up tasks when contact data changes.
Select a mapping or webhook-based setup that fits your workflow
Authorize your Rossum account and test the connection
Publish the integration and monitor sync health
You can sync core contact fields like name, email, phone, and address. Field mappings ensure data consistency across Rossum and the Contacts API. Set up incremental sync to minimize API calls and keep data fresh.
Authenticate with your GHL API key or OAuth flow. Use signed requests and scoped access to protect sensitive data during transmission.
Yes. Pre-built templates map common fields and supports custom mappings. You can adjust mappings via the integration UI without writing code.
If a sync fails, check logs, retry, and review mapping rules. Most errors can be corrected by re-authenticating or adjusting field mappings.
Webhooks provide real-time updates. If a real-time webhook is unavailable, you can schedule frequent polls as a fallback.
Most commonly used endpoints include GET /contacts/:contactId, POST /contacts/, and PUT /contacts/:contactId for creating and updating records.
Payload examples and field mappings are available in the integration docs and starter templates.
Due to high volume, we will be upgrading our server soon!
Complete Operations Catalog - 126 Actions & Triggers
