Authenticate requests to the Contacts API in GHL with your API credentials and the proper scope, such as contacts.readonly. Keep credentials secure and rotate them periodically to maintain surface security.
In Sailthru, grant app access using the recommended method for your workspace, typically OAuth or API keys, and store tokens securely. Connectors should respect user permissions and data privacy settings.
GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; contacts.write; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags
Trigger when a contact is created or updated in GHL, then fetch the latest profile data to refresh Sailthru records.
Actions include pulling GET /contacts/:contactId and mapping core fields to Sailthru profile attributes, then updating the Sailthru record.
GET /contacts/:contactId
id, email, firstName, lastName, phone, tags
Trigger when a contact’s tasks or notes change, triggering a refresh in Sailthru.
Actions pull GET /contacts/:contactId/tasks and GET /contacts/:contactId/notes, then map task and note fields to Sailthru equivalents.
GET /contacts/:contactId/tasks; GET /contacts/:contactId/notes
taskId, taskTitle, status, dueDate; noteId, noteContent
Trigger when you need business level metadata synced, such as by businessId changes.
Actions fetch GET /contacts/business/:businessId and enrich Sailthru profiles with businessName, industry, and related data.
GET /contacts/business/:businessId
businessId, businessName, industry, revenue
No code setup lets non developers connect Sailthru and GHL with a visual app connector and reusable templates.
Real time or near real time data sync reduces manual updates and keeps customer data fresh.
Centralized mapping ensures consistent data across Sailthru campaigns and GHL contacts data.
This glossary clarifies common terms and shows how data flows between GHL and Sailthru through the API connector.
A specific URL path used to access a resource in an API.
The process of verifying identity and authorizing access to resources.
A callback URL triggered by events from an API when data changes.
The maximum number of requests allowed in a given time window to prevent overload.
Use contact attributes from GHL to tailor Sailthru campaigns and dynamic content for each user.
Send timely Sailthru messages when a contact’s status or activity changes in GHL.
Combine business level data to create richer audience segments in Sailthru.
Create API credentials in GHL, grant read scope for contacts, and securely store keys. Authorize Sailthru to access the data.
Identify which Contacts API fields map to Sailthru profile fields such as email, name, and tags.
Run end to end tests, verify data sync, monitor logs, and then enable ongoing syncing.
Use a secure API key with the appropriate scope, such as contacts.readonly, to authenticate requests to the GHL Contacts API. Store keys in a vault and rotate them regularly. For user-friendly connectors, prefer OAuth where available, and always follow the principle of least privilege. This keeps your data access restricted to what is necessary for the integration. The Sailthru side should also respect the same access boundaries to prevent overreach.
A basic setup should include retrieving a contact profile, pulling tasks, notes, and the business context. Start with GET /contacts/:contactId to get the core profile, then add GET /contacts/:contactId/tasks and GET /contacts/:contactId/notes to enrich the profile. Ensure you have the endpoints for business data if your use case requires it. This combination provides a usable foundation for most Sailthru campaigns.
Map the fields that Sailthru uses to the corresponding GHL fields. For example map email and id to the Sailthru contact record, firstName and lastName to the profile name fields, and tags to Sailthru segments. Maintain a clear mapping document and update it whenever fields change in either system. Validate fields with test records before going live.
Real time is possible where the integration supports event driven updates and sub-minute polling. If real time is not available, configure near real time with frequent polling and robust retry logic. Use webhooks or callbacks where offered by the endpoints to minimize delay.
Implement exponential backoff for retries and track idempotent operations to avoid duplicate records. Log errors with sufficient context, alert on sustained failures, and provide a clear recovery path. Ensure rate limits are respected to prevent temporary blocks.
Common issues include mismatched field mappings, insufficient permissions, and stale credentials. Always verify scopes, check endpoint availability, test with representative sample data, and review authentication tokens. Use sandbox or test modes when available to minimize impact on live data.
Document your data mappings, data quality rules, and update processes. Establish regular checks for data freshness, consistency across platforms, and error rate monitoring. Leverage built in validation where possible and maintain transparent change logs for stakeholders.
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Complete Operations Catalog - 126 Actions & Triggers
