How to connect Salesmsg to the Contacts API (GHL)

Seamless integration between the Contacts API (GHL) and Salesmsg to sync contact data in real time.

How to connect the Contacts API with Salesmsg

This guide walks you through authenticating with the GHL API, selecting the right endpoints, and building reliable data flows between Salesmsg and the Contacts API. You’ll learn best practices for mapping fields, handling errors, and keeping records in sync without writing code.

GHL authentication for Contacts API

Authenticate to the GHL Contacts API using your app’s credentials. Ensure the requested scope is set to read-only by default (contacts.readonly) and request broader permissions only when needed.

Salesmsg authentication setup

Connect Salesmsg to GHL by supplying your app client credentials, redirect URI, and securely storing access tokens. Follow OAuth best practices and rotate tokens regularly.

Available endpoint surface for the Contacts API

Endpoints: 1 GET /contacts/:contactId; 2 GET /contacts/:contactId/tasks; 3 GET /contacts/:contactId/tasks/:taskId; 4 GET /contacts/:contactId/notes; 5 GET /contacts/:contactId/notes/:id; 6 GET /contacts/:contactId/appointments; 7 GET /contacts/; 8 GET /contacts/business/:businessId; 9 contacts.write; 10 POST /contacts/; 11 PUT /contacts/:contactId; 12 DELETE /contacts/:contactId; 13 POST /contacts/:contactId/tasks; 14 PUT /contacts/:contactId/tasks/:taskId; 15 PUT /contacts/:contactId/tasks/:taskId/completed; 16 DELETE /contacts/:contactId/tasks/:taskId; 17 POST /contacts/:contactId/tags

Top 3 integration patterns between Salesmsg and the Contacts API

Read a Contact and Associated Tasks

Trigger: fetch a contact by ID to pull basic details, then retrieve related tasks to keep task history current.

Actions: also retrieve notes, appointments, and tags to fully enrich the contact’s CRM record.

Methods: GET /contacts/:contactId and GET /contacts/:contactId/tasks

Key fields: contactId, businessId, taskId

Top 3 integration patterns between Salesmsg and the Contacts API

Create a New Contact and Tag It

Trigger: when a new lead is created in Salesmsg, create the corresponding contact in GHL via POST /contacts/.

Actions: attach a tag using POST /contacts/:contactId/tags to segment the contact for marketing or sales workflows.

Methods: POST /contacts/; POST /contacts/:contactId/tags

Key fields: contactId, tagId, businessId

Top 3 integration patterns between Salesmsg and the Contacts API

Update a Contact and Complete Tasks

Trigger: propagate changes from Salesmsg to GHL; mark related tasks as completed when finished.

Actions: update the contact with PUT /contacts/:contactId, complete a task with PUT /contacts/:contactId/tasks/:taskId/completed, or remove obsolete tasks with DELETE /contacts/:contactId/tasks/:taskId.

Methods: PUT /contacts/:contactId, PUT /contacts/:contactId/tasks/:taskId/completed, DELETE /contacts/:contactId/tasks/:taskId

Key fields: contactId, taskId

No-code benefits for Salesmsg and the Contacts API

Faster onboarding with drag-and-drop workflow mapping between the GHL Contacts API and Salesmsg.

Real-time data synchronization minimizes manual data entry and reduces errors across systems.

Scalability: reuse proven integration patterns as you add more endpoints and teams.

Key terms and glossary

This glossary covers core elements and processes used in the GHL- Salesmsg integration for clarity and quick reference.

API

Application Programming Interface: a set of rules that lets your app communicate with GHL to read or modify data.

OAuth 2.0

OAuth 2.0 is the standard authorization framework used to grant your app access to GHL resources securely.

Contact

Contact: a person or company record in GHL that can be read or updated via API calls.

Tag

Tag: a label attached to a contact to help with segmentation and filtering.

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Creative ideas for integrating Salesmsg with the Contacts API

Auto-create contacts from Salesmsg events

Trigger a new contact in GHL whenever a qualified lead becomes a customer in Salesmsg.

Enrich contacts with notes and tasks

On contact creation, pull notes and tasks to populate the CRM with context.

Bulk sync and tagging

Schedule periodic bulk syncs to update many records and apply standard tags.

3 simple steps to connect Salesmsg with the Contacts API

Step 1: Authenticate and authorize

Obtain GHL API credentials and authorize Salesmsg to access contacts data.

Step 2: Configure endpoints

Select endpoints like GET /contacts/:contactId and POST /contacts/ to fit your workflow.

Step 3: Test and deploy

Run tests, verify mappings, and deploy with monitoring.

Frequently asked questions

What data can I read from the Contacts API?

You can read core contact data using GET /contacts/:contactId and related resources like tasks, notes, and appointments to build a complete view of a contact. Filter by contactId or businessId to narrow results. Ensure your app requests the contacts.readonly scope for read access.

Endpoint coverage is tied to your integration needs and plan. POST /contacts/ and POST /contacts/:contactId/tags may require higher access or a specific plan. Check your developer settings in GHL for eligibility.

Use OAuth 2.0 or API key-based authentication as supported by the GHL API. Store tokens securely, rotate credentials regularly, and use least-privilege scopes. For webhooks, verify signatures.

Yes. You can query by contactId, businessId, or other fields supported by the endpoint. Use filters in your requests to narrow results.

Handle errors by inspecting HTTP status codes, error messages, and error codes from GHL. Implement retry logic with exponential backoff and provide helpful user-friendly messages.

Rate limits vary by endpoint and plan. Plan your calls, batch requests where possible, and use caching to reduce unnecessary requests.

Map fields by aligning GHL contact properties with Salesmsg fields. Use a mapping table or object to translate data types and names, then test thoroughly with sample records.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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