How to Connect SetSmart to Contacts API

Integrate Contacts API with SetSmart for seamless contact data flow

Connecting Contacts API and SetSmart: A practical guide

This guide walks you through authenticating, connecting, and using the Contacts API with SetSmart. You’ll learn which endpoints to enable, how to test the connection, and how data flows between core objects like contacts, tasks, notes, and appointments. Follow a simple, no-code friendly approach to start automating right away.

Authentication for Contacts API

To use the Contacts API with SetSmart, obtain your API credentials from the GHL developer portal and configure authentication between Contacts API and SetSmart.

Authentication for SetSmart

SetSmart must present valid credentials to authorize requests to the Contacts API and to receive data securely.

Contacts API Endpoints

GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; contacts.write; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags

Top 3 Connections between Contacts API and SetSmart

1) Real-time contact retrieval and sync

Trigger: when a contact is updated or created in SetSmart, fetch the latest data from GET /contacts/:contactId.

Actions: GET /contacts/:contactId to fetch core details; GET /contacts/:contactId/tasks; GET /contacts/:contactId/notes.

Methods/Paths: GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/notes

Key fields: contactId, email, phone, tags

Top 3 Connections between Contacts API and SetSmart

2) Task and appointment synchronization

Trigger: updates to a contact’s tasks or appointments trigger a sync in SetSmart.

Actions: GET /contacts/:contactId/tasks; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/appointments

Methods/Paths: GET /contacts/:contactId/tasks; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/appointments

Key fields: taskId, status, dueDate, appointmentId

Top 3 Connections between Contacts API and SetSmart

3) Notes and history integration

Trigger: new notes added in SetSmart or notes updated should reflect in Contacts API.

Methods/Paths: GET /contacts/:contactId/notes; PUT /contacts/:contactId/notes/:id

Key fields: noteId, content, timestamp

No-code benefits of connecting Contacts API with SetSmart

Unified contact data across platforms reduces duplicates and manual data entry.

Automations enable faster onboarding, task assignment, and timely follow-ups with real-time updates.

A scalable, low-friction setup lets teams adapt quickly without custom code.

Glossary of Key Terms

Key elements and processes described here help you understand how the integration works and what to configure in SetSmart and GHL.

Contacts

People records stored in your CRM, synced with SetSmart.

API Endpoint

A URL and method to perform a specific action in the GHL API.

Authentication

The process of proving identity to access API resources, typically via API keys or OAuth.

Task

A to-do item linked to a contact, often with status and due date.

People also Search for:

Creative ideas for connecting Contacts API with SetSmart

Idea 1: Auto-tag contacts by task status

Automatically tag and segment contacts in SetSmart based on their task progress from the Contacts API, enabling targeted campaigns.

Idea 2: Sync notes to activity feed

Push important notes from contact records into SetSmart activity logs to keep teams aligned.

Idea 3: Create alerts on updates

Trigger alerts in SetSmart when critical contact fields change in the GHL Contacts API.

3 Steps to Connect Contacts API with SetSmart

Step 1: Gather credentials

Create or locate your GHL API credentials and configure App keys in SetSmart.

Step 2: Configure endpoints

Select and test endpoints you need, such as GET /contacts/:contactId and GET /contacts/:contactId/notes.

Step 3: Test and go live

Run tests, confirm data flows, then enable automation in SetSmart.

Frequently Asked Questions

What is the Contacts API integration with SetSmart?

The integration lets SetSmart read and write contact data from the GHL Contacts API, enabling automated workflows and synchronized records. It covers core objects like contacts, tasks, notes, and appointments so teams can act on up-to-date information without manual data entry. Start by authenticating with API credentials and selecting the endpoints you need for your workflow. Then test the connection to ensure data flows correctly between systems.

Supported methods typically include API keys and OAuth for authentication. Configure SetSmart to present your credentials securely when making requests to the Contacts API. If you use OAuth, ensure the token exchange and refresh flow is set up so the connection remains active. Always follow best practices for storing and rotating credentials.

For a basic sync, enable endpoints like GET /contacts/:contactId, GET /contacts/:contactId/tasks, and GET /contacts/:contactId/notes. This provides core contact data, related tasks, and notes. You can add write capabilities (POST, PUT, DELETE) as your automation needs grow, but start with read access to validate the workflow.

Use the testing tools in SetSmart and the GHL developer portal to run sample requests. Verify that responses match expectations, check data mappings, and confirm that triggers fire as intended. Fix any field mismatches and re-run tests until the data flows smoothly in both directions.

Yes. Depending on your permissions, you can update existing contacts and notes via the API (e.g., PUT /contacts/:contactId, PUT /contacts/:contactId/notes/:id). Ensure write access is enabled and that your data mappings align with SetSmart fields to avoid overwriting important information.

No-code options exist through the Zapier app connector and built-in integration features. You can configure common workflows with a user-friendly interface, connect endpoints, and set triggers without writing code. For more advanced scenarios, you may extend with custom automation once you’re comfortable with the basics.

API documentation and endpoint references are available in the GHL developer portal. Review the endpoint list, authentication requirements, rate limits, and example requests. Having the docs handy helps you map fields correctly and troubleshoot any integration issues.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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