To use the Contacts API, generate an API key or OAuth credentials in GHL and securely store them in your connector app. Use the provided scope: contacts.readonly to limit access as needed.
In Shift4Shop, create a connected app and supply your GHL credentials. Grant the Contacts API scope and ensure token rotation and secure storage for ongoing access.
GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; contacts.write; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags
Trigger: when a contact is updated in GHL, fetch the latest data and sync to Shift4Shop
Actions: GET contact, GET tasks, GET notes, then upsert in Shift4Shop using POST/PUT calls
GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/notes
Fields: contactId, name, email, phone, tasks, notes
Trigger: new or updated contact in GHL
Actions: POST /contacts/ to create, PUT /contacts/:contactId to update
POST /contacts/; PUT /contacts/:contactId
Fields: contactId, email, firstName, lastName, businessId
Trigger: new or updated task in GHL
Actions: POST /contacts/:contactId/tasks, PUT /contacts/:contactId/tasks/:taskId, PUT /contacts/:contactId/tasks/:taskId/completed, DELETE /contacts/:contactId/tasks/:taskId
POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId
Fields: taskId, contactId, title, dueDate, status
Automate data sync between GHL and Shift4Shop without writing code
Keep customer records accurate and up-to-date across both platforms
Speed up order processing, segmentation, and marketing automation
Elements include endpoints, triggers, actions, and field mappings. Processes cover authentication, error handling, rate limits, and data synchronization between GHL and Shift4Shop.
A set of rules and endpoints that enable data exchange between software systems.
A specific URL path used to perform an operation via an API, such as GET /contacts/:contactId.
The process of proving identity to access the API, typically via API keys or OAuth tokens.
The alignment of fields between GHL and Shift4Shop to ensure correct data transfer.
Set up a trigger on new contacts in GHL to automatically create corresponding customers in Shift4Shop, including mapping key fields.
When a task is created in GHL for a contact, mirror it as a task in Shift4Shop under the same customer record.
Sync notes and tags from GHL to Shift4Shop to improve segmentation and marketing automation.
Create a connected app, generate credentials, and grant the Contacts API scope.
Map GHL events to Shift4Shop actions and set up data mappings and webhooks.
Run tests with sample data, verify field mappings, and monitor for errors post-launch.
The Contacts API requires at least read access to fetch contact data. For most integrations, using the contacts.readonly scope is sufficient to start. If you need to modify data in Shift4Shop, request additional permissions and ensure proper governance. Paragraph 2: Always secure credentials and rotate tokens periodically to reduce risk.
Yes, you can create or update Shift4Shop contacts from GHL using POST and PUT endpoints. Ensure mapping of required fields like email and name. Paragraph 2: Conflict handling and idempotency strategies should be planned to avoid duplicate records.
Start with GET /contacts/:contactId to fetch a contact and preview related tasks. Paragraph 2: Then implement POST /contacts/ to create a new contact and PUT /contacts/:contactId to update existing records.
Use OAuth tokens or API keys as configured, store tokens securely, and rotate regularly. Paragraph 2: Implement token refresh logic and error handling for expired tokens.
Rate limits apply; plan your calls and implement exponential backoff. Paragraph 2: If you approach limits, batch requests or stagger them to avoid failures.
You can delete contacts in Shift4Shop via DELETE /contacts/:contactId, but ensure you have backups and confirm the user action. Paragraph 2: Consider soft deletes if supported by Shift4Shop.
Typical mappings include name, email, phone, and custom fields like businessId. Paragraph 2: Always test mappings in a sandbox before production.
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