Use OAuth 2.0 with the provided client credentials to grant read-only access to contacts (scope: contacts.readonly) and to securely obtain access tokens for API calls.
Shipday will request permission to access contact data, tasks, notes, and appointments. Upon authorization, tokens are issued to enable data sync and automation between Shipday and the GHL Contacts API.
GET /contacts/:contactId — fetch a single contact; GET /contacts/:contactId/tasks — retrieve tasks for a contact; GET /contacts/:contactId/tasks/:taskId — fetch a specific task; GET /contacts/:contactId/notes — pull notes; GET /contacts/:contactId/notes/:id — fetch a note; GET /contacts/:contactId/appointments — fetch appointments; GET /contacts/ — list contacts; GET /contacts/business/:businessId — list contacts by business; contacts.write — write permission; POST /contacts/ — create a contact; PUT /contacts/:contactId — update a contact; DELETE /contacts/:contactId — delete a contact; POST /contacts/:contactId/tasks — create a task; PUT /contacts/:contactId/tasks/:taskId — update a task; PUT /contacts/:contactId/tasks/:taskId/completed — mark a task complete; DELETE /contacts/:contactId/tasks/:taskId — delete a task; POST /contacts/:contactId/tags — add tags to a contact.
Trigger: a contact is updated in GHL; action: sync the updated data to a corresponding Shipday task.
Actions: create or update a Shipday task with the contact’s latest information, including due dates and status.
GET /contacts/:contactId/tasks
key fields: contactId, taskId, status, dueDate
Trigger: a new note is added to a contact in GHL.
Actions: create or append a note in Shipday records linked to the contact.
GET /contacts/:contactId/notes
noteId, id, content
Trigger: a new appointment is created for a contact in GHL.
Actions: create or update a Shipday appointment with date, time, and status.
GET /contacts/:contactId/appointments
appointmentId, date, time, status
Build powerful automations with a visual workflow builder—no custom code required.
Eliminate manual data entry by syncing contacts, notes, tasks, and appointments across systems.
Maintain centralized, real-time data across Shipday and GHL for faster decision making.
Definitions for endpoints, triggers, actions, and fields used in this integration to help you build reliable automations.
A defined URL and HTTP method used to perform a specific operation in an API.
An event that starts an automation workflow (e.g., contact updated).
An operation executed in response to a trigger (e.g., create a Shipday task).
A piece of data within a resource (e.g., contactId, appointmentId).
Leverage AI to map fields from Shipday to GHL contacts automatically, reducing manual setup time.
Implement automatic retries and clear fallback messages to keep flows running smoothly.
Use ready-to-go templates for contact sync, task creation, and note capture to accelerate deployment.
Register in the GHL developer portal and generate a client ID and secret.
Request the scope: contacts.readonly and complete the OAuth flow to grant access.
Run test scenarios, verify webhooks and logs, then go live.
The GHL Contacts API lets Shipday read and organize contact data, tasks, notes, and appointments to automate workflows. It enables seamless data flow between your contact records and Shipday tasks. Start with the read-only scope to validate your setup before enabling write actions.
No heavy coding is required. The integration is designed for no-code automation through triggers, actions, and prebuilt templates. If you need advanced logic, you can extend flows with conditional steps and data mapping rules.
Typical essentials include: GET /contacts/:contactId to pull a contact, GET /contacts/:contactId/tasks to pull tasks, and GET /contacts/:contactId/notes to pull notes. For actions, POST /contacts/ and PUT /contacts/:contactId handle creation and updates.
You can sync contact details, tasks, notes, and appointments. This enables a unified view of customer activity and helps trigger follow-up actions in Shipday based on changes in GHL.
Authentication uses OAuth 2.0 with a client ID and secret. You’ll grant a permission scope (typically contacts.readonly) and receive access tokens for API requests.
Scope defines what data you can access. For read-only workflows, use contacts.readonly. When you enable writes, ensure proper permissions and audit trails are in place.
If an endpoint returns an error, check the HTTP status code and error message, validate your tokens, and verify that the requested resource exists. Implement retries with backoff and alerting for persistent issues.
Due to high volume, we will be upgrading our server soon!
Complete Operations Catalog - 126 Actions & Triggers
