How to connect Shippo to the Contacts API

A practical guide to linking Contacts API with Shippo using the GHL App Connector

How to connect the Contacts API to Shippo

This guide walks you through authenticating, configuring endpoints, and setting up no-code automations to sync contacts, tasks, notes, and more between the Contacts API and Shippo via the GHL App Connector.

Authentication for Contacts API

Use a secure API key with the Contacts API scope (for example, contacts.readonly) and follow best practices for access tokens; OAuth flows are supported where available.

Authentication for Shippo

Use Shippo’s API key and proper token management; store credentials securely and rotate keys periodically as part of your no-code workflow.

Key Endpoints You'll Use

GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags

Top 3 integration ideas to connect Contacts API with Shippo

Create or update Shippo customer records from new or updated Contacts

Trigger: when a contact is created or updated in the Contacts API, push data to Shippo to create or refresh the customer record.

Actions: map name, email, phone, and address to the Shippo customer fields; assign tags and status; handle duplicates gracefully.

POST /contacts/

contactId, email, fullName, phone, address

Top 3 integration ideas to connect Contacts API with Shippo

Track and sync contact tasks with Shippo

Trigger: when a task is created or updated for a contact, create or update the corresponding Shippo task.

Actions: create or update Shippo tasks linked to the customer; update status as completed when appropriate.

POST /contacts/:contactId/tasks

contactId, taskId, title, dueDate, status

Top 3 integration ideas to connect Contacts API with Shippo

Sync contact notes with Shippo for context

Trigger: a new or updated contact note in the Contacts API should appear in Shippo as a note.

Actions: create or append Shippo notes to the customer profile and keep content synchronized.

POST /contacts/:contactId/notes

contactId, noteId, content

No-code benefits of connecting Contacts API with Shippo

Build powerful automations without writing code using drag-and-drop triggers and actions.

Keep data synchronized across systems in real time, reducing manual data entry and errors.

Easily audit data flows with centralized logs and dashboards for quick troubleshooting.

Key terms and glossary

This section defines the endpoints, triggers, actions, and data mappings used to connect the Contacts API with Shippo in a no-code workflow.

API

Application Programming Interface: a set of rules that lets apps talk to each other.

Endpoint

A specific URL path in an API used to access a resource or perform an action.

Webhook

A callback mechanism that notifies your app when something changes in another service.

Authentication

The method by which an app proves its identity to access an API (keys, tokens, OAuth).

People also Search for:

3 Creative ideas for connecting Contacts API with Shippo

Automated customer verification before shipments

Use Contacts API data to pre-fill Shippo shipping details and verify customer identity before creating a shipment.

Personalized shipping promos based on contact data

Segment customers by tags and purchase history to trigger targeted Shippo promos and upsell opportunities.

End-to-end audit trail of data sync

Log all creates/updates between Contacts API and Shippo for compliance and troubleshooting.

Three simple steps to connect Contacts API with Shippo

Authorize and connect your accounts

Add your Contacts API credentials and Shippo API key in the connector setup.

Configure field mappings

Map contact fields to Shippo fields and set up triggers for updates.

Test and monitor the integration

Run a test, review logs, and adjust mappings as needed.

Frequently Asked Questions

Do I need to code to connect?

No custom code is required—this is a no-code integration using the GHL App Connector. You can set up triggers and actions visually to move data between Contacts API and Shippo. If you need more advanced logic, you can extend with simple scripts in your connector. The goal is to empower non-developers to automate everyday workflows.

At minimum you will use endpoints that read and write contacts and related data: GET /contacts/:contactId, POST /contacts/, GET /contacts/:contactId/tasks, POST /contacts/:contactId/tasks, GET /contacts/:contactId/notes, POST /contacts/:contactId/notes, and GET /contacts/ to fetch lists of contacts. Additional endpoints support tasks, notes, and tags as needed.

Yes. You can sync notes and tasks using the related endpoints. Set up triggers for creation or update of notes and tasks, and map fields to Shippo structures. This keeps your records aligned across systems in real time.

Authentication is handled via API keys or tokens. Keep keys secure, rotate regularly, and apply least-privilege scopes (for example, contacts.readonly for reading). Some flows may use OAuth if supported by the service.

Use a test mode or sandbox if available, then run a live test with a known contact. Check the action logs in the GHL app to verify payloads, mappings, and success status.

Rate limits depend on the APIs involved. Plan for burst capacity and implement retry logic in your app connector. The GHL App Connector typically handles retries and backoff.

Error logs, audit trails, and webhook delivery reports can be viewed in the connector’s monitoring area within your GHL dashboard or the Shippo API dashboard, depending on where the integration runs.

New Server SALE!

Due to high volume, we will be upgrading our server soon!

Prices Go UP in:

Days
Hours
Minutes
Seconds

Monthly Access

Full Endpoint Access
$ 49
99
Monthly
  • All GHL API Endpoints
  • Premium Support
  • Continuous Updates
  • Unlimited Usage*
  • Instant Access
  • Full Private Zap Access
  • No Need to Purchase Premium Zap
  • 250+ More Endpoints than HLProTools
Popular

Annual Access

Full Endpoint Access
$ 37
49
Billed Annually
  • All GHL API Endpoints
  • Premium Support
  • Continuous Updates
  • Unlimited Usage*
  • Instant Access
  • Full Private Zap Access
  • No Need to Purchase Premium Zap
  • 250+ More Endpoints than HLProTools
Save 25%

Lifetime

Full Endpoint Access
$ 999
99
One-time Fee
  • All GHL API Endpoints
  • Premium Support
  • Continuous Updates
  • Unlimited Usage*
  • Instant Access
  • Full Private Zap Access
  • No Need to Purchase Premium Zap
  • 250+ More Endpoints than HLProTools
Best Value

🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
Browse Our App Connections

Legal Services

Our Services

Business API
Business API
Calendars API
Calendars API
Contacts API
Contacts API
Conversations API
Conversations API