Obtain your GHL API credentials and grant Shop-Ware the appropriate scope to access Contacts data. Use a secure API key and OAuth flow to authorize read or write access as needed.
In Shop-Ware, open the App Connector and select the GHL Contacts API integration. Complete the OAuth authorization to allow Shop-Ware to read and manage your Contacts data in GHL.
1) GET /contacts/:contactId – Fetch a single contact by ID 2) GET /contacts/:contactId/tasks – List tasks for a contact 3) GET /contacts/:contactId/tasks/:taskId – Get a specific task for a contact 4) GET /contacts/:contactId/notes – List notes for a contact 5) GET /contacts/:contactId/notes/:id – Get a specific note 6) GET /contacts/:contactId/appointments – List appointments for a contact 7) GET /contacts/ – List all contacts 8) GET /contacts/business/:businessId – List contacts by business 9) contacts.write – Write access scope for contacts 10) POST /contacts/ – Create a new contact 11) PUT /contacts/:contactId – Update a contact 12) DELETE /contacts/:contactId – Delete a contact 13) POST /contacts/:contactId/tasks – Create a task for a contact 14) PUT /contacts/:contactId/tasks/:taskId – Update a task 15) PUT /contacts/:contactId/tasks/:taskId/completed – Mark a task as completed 16) DELETE /contacts/:contactId/tasks/:taskId – Delete a task 17) POST /contacts/:contactId/tags – Add tags to a contact
Trigger: a contact in Shop-Ware is created or updated, prompting a fetch of the latest data from GHL.
Actions: pull contact data via GET /contacts/:contactId, then update fields in Shop-Ware and push relevant notes and tasks back to GHL as needed.
GET /contacts/:contactId
contactId, name, email, phone
Trigger: a new customer is added in Shop-Ware.
Actions: create the contact in GHL via POST /contacts/ and assign initial tags and notes.
POST /contacts/
name, email, phone
Trigger: a task is created or updated in either system.
Actions: reflect changes using PUT /contacts/:contactId/tasks/:taskId and mark completed with PUT /contacts/:contactId/tasks/:taskId/completed as appropriate.
PUT /contacts/:contactId/tasks/:taskId
contactId, taskId, status
No coding needed—use the Zapier App Connector to connect GHL Contacts API with Shop-Ware in minutes.
Rapid deployment with drag-and-drop workflow builders; test connections instantly.
Scales across contacts, notes, tasks, and appointments without custom development.
Define common terms and processes used when integrating GHL Contacts API with Shop-Ware for clear communication and effective implementation.
Application Programming Interface; a set of rules that allows software to communicate with GHL.
Open Authorization; a secure framework for granting access between apps without sharing passwords.
Customer Relationship Management system used to organize contacts and interactions.
A method for apps to receive real-time data via event-driven HTTP callbacks.
Automatically apply GHL tags based on Shop-Ware customer tags to improve segmentation and campaigns.
Push Shop-Ware notes to GHL as contact notes to maintain a complete activity history.
Create cross-app tasks when key events occur, ensuring teams stay aligned across platforms.
Authorize Shop-Ware to access GHL Contacts via OAuth and select the Contacts API scope.
Choose the endpoints you’ll use (GET, POST, PUT, DELETE) and test the connections.
Create Zapier workflows to synchronize contacts, notes, tasks, and appointments in real time.
The integration can sync core contact data, notes, tasks, and appointments. You can also pull business-linked contacts and filter by scope. This enables a unified view of customer data across Shop-Ware and GHL. For more advanced fields, use mapping and transforms in your Zapier workflows to align with your business processes.
No coding is required thanks to the prebuilt Zapier App Connector and step-by-step setup. You’ll connect via OAuth and configure endpoints in a user-friendly interface. If you need deeper customization, you can still extend the integration with optional webhooks and custom mapping.
The essential endpoints for a basic sync are GET /contacts/:contactId to read, POST /contacts/ to create, and PUT /contacts/:contactId to update. You’ll also want GET /contacts/:contactId/tasks and PUT /contacts/:contactId/tasks/:taskId to sync tasks. These cover core contact data and activities; you can add more as needed.
Use OAuth-based authentication and rotate credentials regularly. Store tokens securely and limit scopes to what you need (readonly for reads, write for updates). Test connections in a sandbox environment first. Always follow your security policy when handling PII.
Yes. Field mapping lets you rename or transform fields during sync to match Shop-Ware and GHL schemas. Use Zapier’s mapping tools to handle date formats, text casing, and default values. If a field does not exist in either system, you can create a custom field in GHL and map it accordingly.
Two-way sync is possible with carefully designed workflows, but it requires conflict resolution rules to avoid data loops. Start with one-directional sync (Shop-Ware to GHL) and expand to bidirectional as needed. Test thoroughly in a staging environment before going live.
Our support team can help with setup, mapping, and troubleshooting. Check the documentation for common errors, and reach out via support channels for personalized help. Also consider leveraging the knowledge base and community forums for quick references.
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Complete Operations Catalog - 126 Actions & Triggers
