Authenticate requests with OAuth 2.0 using the required scope contacts.readonly. Store tokens securely and rotate credentials regularly.
Register the app in Shopify to obtain an API key and secret. Use these credentials to authorize requests and validate callback signatures.
Endpoints included: GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags
Trigger when a new customer is created in Shopify
Actions create or update a contact in Contacts API
POST /contacts/
Key fields email, firstName, lastName, phone
Trigger when a Shopify order is placed or updated
Actions create or update a task for the related contact
POST /contacts/:contactId/tasks
Key fields contactId, taskTitle, dueDate, status
Trigger when a note is added in Shopify
Actions post a note to Contacts API
POST /contacts/:contactId/notes
Key fields contactId, note, createdAt
Automate data flow between Shopify and Contacts API without writing code
Gain real time visibility into customers across platforms
Centralize contact data for marketing and support workflows
A quick glossary of terms used in the Shopify and Contacts API integration including endpoints, triggers and actions
Application Programming Interface; a set of rules for apps to communicate
A callback mechanism where one app notifies another of events in real time
A specific URL that performs an action or returns data in an API
The process of verifying identity to authorize API requests
Trigger onboarding tasks in Contacts API when a new Shopify customer is created
Attach notes and tags to contacts for targeted campaigns
Create reminder tasks after purchases to ensure post sale support
Obtain API credentials from Shopify and GHL account and configure OAuth
Map Shopify fields to Contacts API fields such as email and name
Run tests, verify data flow and switch to live sync
You can sync customer contact data from Shopify to Contacts API to build a unified profile across platforms. This includes email, first name, last name, phone and lifecycle data. You can also sync notes and tasks as part of customer journeys in a no code setup. Use endpoints like GET /contacts/:contactId to read data and POST /contacts/ to create records. Field mapping ensures consistency across systems.
No coding is required. The integration uses a visual builder to map fields and configure triggers. You can set up in minutes and run tests. After setup you can deploy and monitor data flow from Shopify to the Contacts API with minimal effort.
Yes you can choose essential endpoints for customer data. The core endpoints include GET /contacts/:contactId and POST /contacts/ to manage records, plus endpoints for tasks and notes to capture related data. You can customize mappings to ensure data consistency and complete coverage of customer interactions.
When errors occur, check the API logs in both systems, review error codes and messages, and retry with backoff. Verify that tokens are valid and that endpoints are accessible. Implement a retry policy and alerting to minimize downtime during issues.
Yes you can customize fields and mappings. Map Shopify fields to Contacts API fields such as email, firstName, lastName, and tags. Use tags to segment customers for campaigns. Keep a mapping reference to maintain consistency across updates.
A sandbox or test environment is recommended. Test with sample orders and sample customer data before going live. Once validated, enable live sync and monitor the first few runs to confirm stable operation.
Security is enforced with OAuth tokens, TLS encryption, and regular credential rotation. Follow best practices for storing credentials and restricting access. Audit logs and alerts help maintain compliance and detect anomalies.
Due to high volume, we will be upgrading our server soon!
Complete Operations Catalog - 126 Actions & Triggers
