Use your GHL access token and a secure integration setup in Short-io to authorize requests to the Contacts API.
Short-io will require you to configure OAuth or API key credentials and store them securely to enable calls to the Contacts API.
Core endpoints include: GET /contacts/:contactId, GET /contacts/, POST /contacts/, PUT /contacts/:contactId, DELETE /contacts/:contactId, GET /contacts/:contactId/tasks, POST /contacts/:contactId/tasks, PUT /contacts/:contactId/tasks/:taskId, DELETE /contacts/:contactId/tasks/:taskId, GET /contacts/:contactId/notes, POST /contacts/:contactId/notes, PUT /contacts/:contactId/notes/:id, and additional endpoints for appointments and business data.
Trigger: a contact is created or updated in GHL; Short-io receives the change via API call.
Actions: create or update the corresponding contact in Short-io; optionally apply tags or segments.
Method paths used: GET /contacts/:contactId to fetch, POST /contacts/ to create, PUT /contacts/:contactId to update in Short-io.
Key fields mapped: id, name, email, phone, tags, notes, tasks
Trigger: a new or updated task in GHL
Actions: create or update tasks in Short-io under the linked contact
Method paths: POST /contacts/:contactId/tasks, PUT /contacts/:contactId/tasks/:taskId, PUT /contacts/:contactId/tasks/:taskId/completed
Fields: taskId, title, status, dueDate, priority
Trigger: notes added or updated in GHL
Actions: create or update notes on the corresponding Short-io contact
Method paths: POST /contacts/:contactId/notes, GET /contacts/:contactId/notes
Fields: id, content, createdAt, updatedAt
Automate workflows without writing code by using triggers, actions, and prebuilt endpoints.
Reduce manual data entry, improve data consistency, and speed up follow-ups across tools.
Scale processes with repeatable automations that can be tested and refined easily.
A quick glossary of the elements and processes used to connect GHL with Short-io, including endpoints, authentication, and data mapping.
A set of rules and protocols that lets apps talk to each other and exchange data.
A real-time notification delivered from one app to another when an event occurs.
A specific URL path in an API used to perform a particular action or retrieve data.
The process of proving identity and permissions before an API will respond.
Automatically apply Short-io tags based on contact properties from GHL to segment and automate actions.
When a GHL task changes, generate a corresponding task in Short-io and keep both in sync.
Capture notes from GHL and store them with the related Short-io contact for complete history.
Obtain credentials in GHL, grant Short-io access, and securely store tokens.
Map contact fields, tasks, and notes between GHL and Short-io to ensure correct data flow.
Run end-to-end tests using representative data and enable live automation.
The Contacts API lets you read, create, update, and delete contact data from GHL. In this guide, we focus on how Short-io can leverage those endpoints to automate workflows. You can fetch a contact, create a task, or add a note using RESTful requests.
Authenticate by exchanging OAuth tokens or API keys configured in Short-io. Keep tokens secure and rotate credentials regularly. The page includes steps to set up connection and test.
Useful endpoints include GET /contacts/:contactId, POST /contacts/, POST /contacts/:contactId/tasks, POST /contacts/:contactId/notes. You can also fetch tasks with GET /contacts/:contactId/tasks.
Yes. Short-io can create and update contacts, tasks, and notes via endpoints mapped from GHL. Deleting is supported via DELETE endpoints when appropriate permissions exist.
If you hit rate limits, implement exponential backoff and retry logic. Ensure authentication tokens are valid and endpoints are correctly scoped.
No-code options include using workflow automations or connectors in Short-io to map data without custom code. For advanced needs, REST calls can be used.
Test in a staging environment by simulating real contacts, tasks, and notes. Use sandbox data and verify data integrity before going live.
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Complete Operations Catalog - 126 Actions & Triggers
