Access is secured via OAuth 2.0 with scopes such as contacts.readonly. Use a dedicated app connection in Zapier to grant SmartSuite access to your Contacts API resources without exposing credentials.
During setup, you’ll authorize SmartSuite to connect to the Contacts API app and approve requested permissions. This establishes a secure, ongoing data link for syncing records.
GET /contacts/:contactId — Retrieve a single contact; GET /contacts/:contactId/tasks — List tasks for a contact; GET /contacts/:contactId/tasks/:taskId — Get a specific task; GET /contacts/:contactId/notes — Retrieve notes for a contact; GET /contacts/:contactId/notes/:id — Retrieve a single note; GET /contacts/:contactId/appointments — Retrieve a contact’s appointments; GET /contacts/ — List all contacts; GET /contacts/business/:businessId — List contacts by business; contacts.write — Scoped write access; POST /contacts/ — Create a new contact; PUT /contacts/:contactId — Update a contact; DELETE /contacts/:contactId — Delete a contact; POST /contacts/:contactId/tasks — Create a task for a contact; PUT /contacts/:contactId/tasks/:taskId — Update a task; PUT /contacts/:contactId/tasks/:taskId/completed — Mark a task as completed; DELETE /contacts/:contactId/tasks/:taskId — Delete a task; POST /contacts/:contactId/tags — Add tags to a contact
Trigger: Retrieve precise contact details when a CRM field needs updating.
Actions: GET the contact data; map fields to SmartSuite contact records; optionally update related tasks.
Method path: GET /contacts/:contactId
Key fields: contactId, name, email, phone
Trigger: When a contact’s task list is needed for a workflow.
Actions: GET /contacts/:contactId/tasks; create, update, or complete tasks; link to contact.
Method path: GET /contacts/:contactId/tasks
Key fields: contactId, taskId, title, status
Trigger: A workflow requires creating a new task for a contact.
Actions: POST /contacts/:contactId/tasks
Method path: POST /contacts/:contactId/tasks
Key fields: contactId, title, description, dueDate
Automate data flow between SmartSuite and Contacts API without writing code.
Rapid setup using Zapier App Connector keeps teams productive.
Real-time syncing reduces manual data entry and errors.
This glossary defines the core concepts: endpoints, triggers, actions, and data mappings that power the integration.
An Application Programming Interface (API) is a set of rules that lets software communicate with other software.
A specific URL path used to access a resource in an API.
The process of proving identity to access protected resources, often via tokens or OAuth.
A URL endpoint that a service calls to notify about events in real time.
When a new contact is added via an intake form, automatically create the contact in Contacts API and generate a starter task in SmartSuite.
Push contact notes from Contacts API into SmartSuite as linked notes for easy reference.
Push updates from SmartSuite back to Contacts API to keep records synchronized.
In Zapier App Connector, choose Contacts API and authorize with your GHL credentials.
Map fields such as contactId, name, email, and related tasks to SmartSuite fields.
Run tests to verify data flows; deploy for your team.
The Contacts API uses OAuth 2.0 for secure access, with scopes such as contacts.readonly to limit what your app can retrieve. In most Zapier App Connector setups, you’ll authenticate once and then securely use tokens for requests. If you’re on a different auth flow, ensure you follow your provider’s token handling guidelines.
No heavy coding is required when using the Zapier App Connector. You can set up triggers, actions, and data mappings through a visual interface. For advanced transformations, you can insert small formatter steps, but custom scripting is rarely needed.
Read endpoints include: GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/notes, GET /contacts/:contactId/appointments, and GET /contacts/. These allow you to pull core CRM data into SmartSuite.
Yes. You can create tasks via POST /contacts/:contactId/tasks. This enables you to automate task creation from forms or workflows leading to smoother task management inside SmartSuite.
Most APIs enforce rate limits. If you hit limits, spread requests over time, batch operations where possible, and implement retry logic with exponential backoff. Check the API provider’s docs for exact thresholds.
Yes. You can sync notes and appointments by pairing read endpoints with write or create actions in your workflow. Data mappings can link notes to the corresponding contact records in SmartSuite.
Start with a field map: contactId to contactId, name to name, and email to email. Then extend mappings for tasks, notes, and appointments. Always test with sample data to confirm accuracy before going live.
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Complete Operations Catalog - 126 Actions & Triggers
