Access the Contacts API using the scope provided (contacts.readonly) to securely retrieve contact details, tasks, notes, and appointments through the Zapier App Connector.
In Zapier, initiate a new connection for the Contacts API and complete the OAuth flow or API key setup. Select the readonly scope to limit access as needed.
Core endpoints include GET /contacts/:contactId to fetch a single contact, GET /contacts/:contactId/tasks and GET /contacts/:contactId/notes for related data, GET /contacts/:contactId/appointments for meetings, and GET /contacts/ to list contacts. For completeness you can access write endpoints like POST /contacts/ or PUT and DELETE operations if your integration permits, but the primary use in this guide focuses on read operations with scope readonly.
Trigger: a contact is created or updated. Action: fetch contact details, along with tasks, notes, and appointments if needed.
Actions: retrieve contact data, then pull related tasks and notes in a single workflow.
GET /contacts/:contactId
contactId and any fields you want returned (e.g., name, email, phone, taskCount)
Trigger: new contacts added. Action: list contacts via GET /contacts/ and fetch summary of recent tasks/notes per contact.
Actions: batch retrieve contacts and attach recent activity data for dashboards.
GET /contacts/
contactId, totalCount
Trigger: a note or appointment is created for a contact. Action: attach to the contact record in Zapier.
Actions: fetch notes and appointments for a contact and write back to the related app as comments or events.
GET /contacts/:contactId/notes and GET /contacts/:contactId/appointments
contactId, id
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This section defines the main elements: endpoints, triggers, actions, and data fields. Understanding how they fit together helps you design robust automations.
Application Programming Interface, a set of rules that lets software components talk to each other.
OAuth 2.0 is a standard for secure delegated access that lets apps act on your behalf without exposing credentials.
A specific URL in an API that performs a function or returns data.
A callback mechanism that lets apps push real-time data to each other via HTTP.
Capture new form submissions and automatically create or update contacts in the Contacts API, triggering downstream workflows.
When a new ticket is opened, create tasks for the related contact in the Contacts API and push status updates to your team.
Attach notes to contact records automatically when conversations happen, creating a richer contact history.
Open Zapier App Connector and authorize access to the Contacts API with the required scope (readonly).
Select GET /contacts/:contactId, GET /contacts/:contactId/tasks, and related endpoints to assemble your workflow.
Create triggers and actions in Zapier, test thoroughly, then enable automation across teams.
Read-only access is ideal for dashboards and reporting. You can pull contact details, tasks, notes, and appointments using endpoints like GET /contacts/:contactId, GET /contacts/:contactId/tasks, and GET /contacts/:contactId/notes. If you need to modify data, use write endpoints with appropriate permissions. Always secure credentials and respect scope to protect data. If you plan bulk imports or complex workflows, consider batching requests and using pagination to stay within rate limits.
No coding is required for most automations. The Zapier App Connector provides a visual editor with triggers, actions, and mapping. For advanced use cases, you can add code steps or use multi-step zaps to extend functionality.
Authenticate via OAuth or API keys in the Zapier connection setup. After you grant permission, Zapier stores a token securely and uses it for subsequent requests. If you need to refresh tokens, use the refresh flow provided by the option you chose.
You can pull standard contact properties (name, email, phone) and related data like tasks, notes, and appointments. If write permissions are enabled, you can create or update records as well.
Yes, with the right scopes and authentication you can POST to create new contacts, PUT to update existing records, and DELETE to remove contacts via the Contacts API. Use caution and test in a sandbox.
Rate limits depend on your API plan. For reads, limits are generally generous; for writes, plan retries with backoff. If you exceed limits, batch requests or slow down the workflow.
Endpoint documentation is available in the GHL developer docs. You can find descriptions, parameters, and examples for /contacts and related endpoints to guide your automations.
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