Securely obtain API keys or OAuth tokens for the Contacts API and set the proper scope (e.g., contacts.readonly) to begin integrations with the Zapier App Connector.
Configure OAuth2 or API key-based authentication for the Zapier App Connector to securely access the Contacts API through the integration.
GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags
Trigger when a contact is created or updated in GHL and push the changes to Zapier to refresh connected apps.
Actions include updating or creating a contact in the Contacts API from Zapier to keep data synchronized across systems.
Method path examples: GET /contacts/:contactId for reads; POST /contacts/ for creates.
Key fields to map: contactId, name, email, phone, tags
Trigger when a batch of contacts is updated or imported, enabling bulk synchronization.
Actions: use POST /contacts/ to add many records or PUT /contacts/:contactId to update in bulk workflows.
Method paths: GET /contacts/ (list); POST /contacts/ (create).
Fields: contactId, name, email, phone, businessId, tags
Trigger when a new lead is captured and a contact should be created in GHL.
Actions: POST /contacts/ to create new records; optional subsequent steps to attach notes or tasks.
Method path: POST /contacts/
Fields: name, email, phone, leadSource, tags
Automate repetitive contact-management tasks without writing a line of code.
Accelerate time-to-value with ready-made triggers, actions, and mappings.
Maintain consistent data across GHL and connected apps with centralized workflows.
This section explains API endpoints, triggers, actions, and data mapping used to connect the GHL Contacts API with the Zapier App Connector.
Application Programming Interface: a set of rules that enables software components to communicate.
A specific URL path in an API that performs a defined operation.
An event that starts an automation in Zapier and initiates actions in connected apps.
An operation performed by the app in response to a trigger, such as create or update.
Capture form submissions and automatically create Contacts in GHL via the API to kick off workflows instantly.
Push contact tasks to your PM tool so teams stay aligned without manual data transfer.
Append contextual notes to contacts from other apps to create richer customer profiles.
Obtain API keys, set scope to contacts.readonly, and authorize the connection in Zapier.
Choose fields to sync (contactId, name, email, phone) and configure triggers for real-time updates.
Run end-to-end tests and monitor activity before going live.
Yes, this integration can operate with read-only access by default when using scope contacts.readonly. If you need write access, configure the app to request write permission for POST, PUT, and DELETE operations. Ensure your user role allows updates to contacts. In test mode, use sample data to validate changes before going live.
Yes. You can create and update contacts via POST and PUT endpoints through the Zapier App Connector. Ensure the correct scopes are granted and map fields precisely (name, email, phone, tags). Handle conflicts gracefully by choosing upsert behavior where appropriate. Always test with representative data to prevent unintended overwrites.
For syncing tasks and notes, use endpoints like GET /contacts/:contactId/tasks and GET /contacts/:contactId/notes to pull related data. For pushing updates, use POST /contacts/:contactId/tasks and PUT /contacts/:contactId/tasks/:taskId. This keeps tasks and notes aligned with each contact.
Authentication typically uses OAuth2 or API keys. In Zapier, configure the connection by providing client credentials or tokens and select the appropriate scope (read or write). Regularly refresh tokens if required and verify the connection in your test workflow before deployment.
Common map fields include contactId, name, email, phone, and tags. You can also include businessId and lead source. Ensure data types match (strings for text fields, IDs for lookups) and implement validation to avoid missing or malformed data.
Rate limits depend on your GHL plan and Zapier plan. Plan for bursts with a backoff strategy and retries. Monitor logs to detect throttling and adjust polling frequency or batch sizes accordingly.
Zapier task history shows execution results and errors. API logs may be available in your GHL account or through the Zapier integration logs. Use these to diagnose failures, retries, and data mismatches.
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