Authenticate requests with your GHL credentials using an API key or OAuth tokens ensure the scope includes contacts readonly for non destructive access
In SMSFactor connections use OAuth2 or API keys configured in your account keep credentials secure and rotate as needed
GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; API endpoints: contacts.write; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags
Trigger when a contact is updated in SMSFactor or in Contacts API
Update the local contact record and trigger downstream automations
GET /contacts/:contactId
contactId, email, phone
Trigger when a new SMS arrives or a form fills contact data
Create or update a contact record in Contacts API
POST /contacts/
name, phone, email
Trigger when a task or note is created for a contact
Push task or note data to SMSFactor linked to the contact
POST /contacts/:contactId/tasks
contactId, taskId
No code automation to sync contacts notes and tasks across systems
Centralized data flow between SMSFactor and Contacts API for easier workflows
Fast setup with API keys and OAuth no heavy development
Key terms and processes explained to help you design integrations
A person in the Contacts API with identifiers such as id name email and phone
A specific API URL path that performs an action on resources
Process to prove identity to the API using keys or tokens
A sequence of automated steps triggered by events to move data between systems
Capture opt in data in SMSFactor and push updates to Contacts API in real time
When a message asks for action, create a task in Contacts API and notify in SMSFactor
Attach notes to a contact in Contacts API from SMSFactor chat transcripts
In your GHL console generate an API key and set scope to read for initial testing
Enter the API key and select the Contacts API service with the appropriate scope
Run test requests such as GET /contacts/:contactId and verify data flows correctly
You will need a GHL API key or OAuth credentials to authorize the connection. Start with read only access to explore the data. Then add write permissions when ready. For initial testing use the read only scope and test against sample contacts before enabling write access.
No coding is required to set up the basic connection using the built in SMSFactor connectors. If you need advanced customization you can incorporate webhooks and automations without heavy dev work.
Most read only endpoints include GET /contacts/:contactId and GET /contacts/ to list records. Write operations like POST PUT and DELETE require appropriate permissions and should be enabled only after testing.
Yes you can write data from SMSFactor to Contacts API once you grant write permissions in your GHL app and configure the connection accordingly. Always validate changes in a staging environment before going live.
Use the built in retry logic and exponential backoff for transient errors. Log errors and monitor via SMSFactor dashboards to ensure data integrity.
API rate limits apply based on your GHL plan. Plan accordingly and use batching or staggered calls to stay within quotas.
A sandbox or test mode is available for safe experimentation. Use test data and dedicated credentials to verify your workflow before production.
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Complete Operations Catalog - 126 Actions & Triggers
