How to Connect SMSGlobal to the Contacts API

Connect your SMSGlobal data to the Contacts API with a secure, scalable GHL integration.

A step-by-step guide to linking the Contacts API with SMSGlobal using the GHL connector.

This guide covers authentication, endpoint access, and best practices for syncing contacts, tasks, notes, and more between SMSGlobal and GHL.

Authentication for Contacts API

Secure access is provided via API keys or OAuth2 tokens. Keep credentials secret and rotate them regularly.

Authentication for SMSGlobal

Use the same authentication method to authorize requests from SMSGlobal to the GHL Contacts API. Store tokens securely and scope access to least privilege.

Supported Endpoints

– GET /contacts/:contactId – GET /contacts/:contactId/tasks – GET /contacts/:contactId/tasks/:taskId – GET /contacts/:contactId/notes – GET /contacts/:contactId/notes/:id – GET /contacts/:contactId/appointments – GET /contacts/ – GET /contacts/business/:businessId – API permission: contacts.write – POST /contacts/ – PUT /contacts/:contactId – DELETE /contacts/:contactId – POST /contacts/:contactId/tasks – PUT /contacts/:contactId/tasks/:taskId – PUT /contacts/:contactId/tasks/:taskId/completed – DELETE /contacts/:contactId/tasks/:taskId – POST /contacts/:contactId/tags

Top 3 connection patterns for Contacts API and SMSGlobal

1) Read and sync contact data

Trigger when a contact is updated in SMSGlobal or a new contact is created.

Actions: GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/notes to fetch related data.

GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/notes

Key fields: contactId, tasks, notes, appointments

Top 3 connection patterns for Contacts API and SMSGlobal

2) Create or update contact records

Trigger on new leads or updated data in SMSGlobal.

Actions: POST /contacts/, PUT /contacts/:contactId

POST /contacts/; PUT /contacts/:contactId

Fields: contactId, name, email, phone, businessId

Top 3 connection patterns for Contacts API and SMSGlobal

3) Task and workflow management

Trigger when tasks are created or completed in SMSGlobal.

Actions: POST /contacts/:contactId/tasks, PUT /contacts/:contactId/tasks/:taskId, PUT /contacts/:contactId/tasks/:taskId/completed, DELETE /contacts/:contactId/tasks/:taskId

POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId

Fields: taskId, status, dueDate, description

Benefits of connecting without code

Rapid setup with no-code config using standard API calls.

Real-time data flow and easy maintenance.

Scalable, secure integrations that grow with your business.

Key Terms and Glossary

This glossary explains API, endpoints, authentication, payloads, and how they relate to connecting SMSGlobal with the GHL Contacts API.

API

A set of rules that lets apps talk to the GHL Contacts API.

Endpoint

A URL path that triggers a specific action in the API.

Authentication

Process of verifying identity and granting access to the API.

Payload

The data sent in requests or returned in responses.

People also Search for:

Creative ideas to connect SMSGlobal with the Contacts API

Idea 1: Bi-directional contact sync

Keep Contacts in SMSGlobal and the GHL Contacts API in perfect sync by mirroring creates and updates in real time.

Idea 2: Automated task automation on contact events

Automatically generate tasks in GHL when specific events occur in SMSGlobal to drive follow-ups.

Idea 3: Use notes and tags for segmentation

Attach notes and tags to contacts to enable advanced segmentation and targeted campaigns.

Three simple steps to connect SMSGlobal with the Contacts API

Step 1: Gather credentials

Collect your GHL API key and SMSGlobal app credentials from your developer portal.

Step 2: Configure endpoints

Select endpoints you will use and set proper permissions.

Step 3: Test and deploy

Run tests, verify data flow, monitor logs, and go live.

Frequently Asked Questions

What authentication method should I use?

You can use OAuth 2.0 with refresh tokens or API keys depending on your setup. Store credentials securely and rotate them regularly to minimize exposure. Always apply the principle of least privilege, limiting access to only the contacts data you need. For ongoing operations, use short-lived tokens when possible and rotate keys on a schedule that aligns with your security policy.

Essential endpoints for basic contact management include: GET /contacts/:contactId to read a contact, POST /contacts/ to create, PUT /contacts/:contactId to update, and DELETE /contacts/:contactId to remove. For supporting data, you may also pull related tasks and notes with GET /contacts/:contactId/tasks and GET /contacts/:contactId/notes. Using these endpoints lets you maintain up-to-date contact records and associated activities across both systems.

Yes. You can connect SMSGlobal to the GHL Contacts API without writing code by using no-code integration tools or built-in connectors. Map fields between SMSGlobal and GHL, configure authentication, and set up simple triggers to sync data. For more complex flows, you can progressively add automation with API calls as your team grows more comfortable with the data model.

Handle errors with standard HTTP status codes, retries, and exponential backoff. Log failures, capture error details, and implement idempotent requests where possible to prevent duplicate records. Set up alerting for failures and monitor rate limits to avoid throttling during peak times.

The connection uses standard security practices, including encrypted transport (TLS), token-based authentication, and scoped access. Scale by distributing requests, using pagination where available, and implementing retries with backoff. Regularly review access permissions and rotate credentials to maintain a strong security posture.

With the Contacts API you can access contacts, their tasks, notes, and appointments. The scope controls what you can read or modify (for example, contacts.readonly or contacts.write). You can read contact details, fetch associated tasks and notes, and manage contact records as needed. This enables comprehensive data management across SMSGlobal and GHL from a single integration point.

API rate limits depend on your plan and endpoint type. To avoid throttling, implement efficient pagination, batch requests where supported, and cache results when appropriate. If you anticipate higher load, consider tiered plans or contact support to adjust quotas and optimize performance.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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