Access to the Contacts API requires secure credentials with a defined scope (contacts.readonly). Use API keys or OAuth tokens, rotate credentials regularly, and store them securely in your vault. Test credentials in a staging environment before going live.
Authorize the SOS Inventory app to access contact data from GHL. Create or retrieve an API key in SOS Inventory, grant the appropriate scope, and configure a safe redirect URL for OAuth flows. Ensure the user account has read access to contacts.
– GET /contacts/:contactId – GET /contacts/:contactId/tasks – GET /contacts/:contactId/tasks/:taskId – GET /contacts/:contactId/notes – GET /contacts/:contactId/notes/:id – GET /contacts/:contactId/appointments – GET /contacts/ – GET /contacts/business/:businessId – POST /contacts/ – PUT /contacts/:contactId – DELETE /contacts/:contactId – POST /contacts/:contactId/tasks – PUT /contacts/:contactId/tasks/:taskId – PUT /contacts/:contactId/tasks/:taskId/completed – DELETE /contacts/:contactId/tasks/:taskId – POST /contacts/:contactId/tags
Trigger: a contact is created or updated in the Contacts API.
Actions: upsert the corresponding contact in SOS Inventory, map fields such as name, email, and phone, and maintain a cross-system ID mapping.
PUT /contacts/:contactId
contactId, externalId, email
Trigger: a new task is created for a contact in the Contacts API.
Actions: create or update a linked task in SOS Inventory for the same contact; sync due dates and status.
POST /contacts/:contactId/tasks
contactId, taskId
Trigger: notes or appointments are added or updated for a contact in the Contacts API.
Actions: push notes and appointment details to SOS Inventory as notes linked to the contact; include timestamps and user info.
POST /contacts/:contactId/notes
contactId, noteId, timestamp
Zero-code setup lets you connect systems without writing custom code.
Automatic data syncing reduces manual data entry and errors.
Faster order processing and better customer service with up-to-date contact data.
Key elements include endpoints, triggers, actions, mapping, authentication, and data fields. Use these to design reliable flows between the Contacts API and SOS Inventory.
Application Programming Interface—the set of rules that enables software to communicate with GHL and SOS Inventory.
A URL callback that notifies your app when data changes so you can react automatically.
A secure authorization framework that grants limited access without sharing passwords.
A specific URL in an API that performs a defined action or returns data.
Automatically create or update SOS Inventory customers when new contacts appear in the Contacts API, with mapped fields and external IDs.
Link contact tasks to SOS Inventory customer records to track follow-ups, with due dates and statuses synced bidirectionally.
Push support notes from the Contacts API into SOS Inventory to maintain a complete customer history.
Collect API keys, map core fields (name, email, phone), and confirm access scopes for both systems.
Create triggers for create/update on contacts, tasks, and notes; configure endpoint calls to keep SOS Inventory in sync.
Test the integration in a sandbox, validate field mappings, then deploy with monitoring and rollback plan.
You can sync contact data such as name, email, phone, and custom fields from the Contacts API to SOS Inventory, keeping customer records aligned. Define field mappings, test with sample data, and monitor the first runs to ensure data integrity and avoid duplicates.
No-code tools and pre-built connectors let you set up these integrations without writing code. For more complex logic, you can extend flows with lightweight scripting or advanced automation steps.
Use OAuth 2.0 or API keys with scoped access. Rotate credentials regularly and store securely. Employ per-request tokens with short lifetimes for security.
Supported endpoints include retrieving and updating contacts, tasks, notes, and appointments. Create and update operations are supported for most resources. Refer to the ENDPOINTLIST for exact paths and mappings.
Yes, notes and appointments can be synced to SOS Inventory as notes attached to the corresponding contact. You can also store appointment details depending on your data model.
API rate limits vary by plan. If you hit limits, implement exponential backoff, batch requests where possible, and stagger heavy operations.
Endpoint documentation is available in the developer portal and within this page’s ENDPOINTLIST section. You can use that as a quick reference and access deeper docs for each endpoint.
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Complete Operations Catalog - 126 Actions & Triggers
