How to Connect SoTellUs to Contacts API

Contacts API + SoTellUs: Seamless data sync for your business

Connecting Contacts API with SoTellUs in a few simple steps

This guide walks you through linking SoTellUs with the Contacts API using the Zapier App Connector, enabling secure access to contacts, tasks, notes, and appointments. Use no-code workflows to automate data flows between SoTellUs and the CRM.

Authentication for Contacts API

Authenticate the Contacts API via the Zapier App Connector using OAuth 2.0 and the required API scopes (contacts.readonly). You’ll generate a client ID and secret in the GHL developer dashboard and grant access to read contact data, tasks, notes, and more.

Authentication for SoTellUs

Authorize SoTellUs to connect to the Contacts API by granting the requested permissions in the connection flow and selecting the appropriate access scopes.

Endpoint List for Contacts API

– GET /contacts/:contactId – GET /contacts/:contactId/tasks – GET /contacts/:contactId/tasks/:taskId – GET /contacts/:contactId/notes – GET /contacts/:contactId/notes/:id – GET /contacts/:contactId/appointments – GET /contacts/ – GET /contacts/business/:businessId – POST /contacts/ – PUT /contacts/:contactId – DELETE /contacts/:contactId – POST /contacts/:contactId/tasks – PUT /contacts/:contactId/tasks/:taskId – PUT /contacts/:contactId/tasks/:taskId/completed – DELETE /contacts/:contactId/tasks/:taskId – POST /contacts/:contactId/tags

Top 3 Connections Between Contacts API and SoTellUs

Real-time Contact Sync

Trigger: A contact is created or updated in SoTellUs to push changes to the Contacts API.

Actions: create or update a contact, sync notes, and attach tasks as needed.

GET /contacts/:contactId

id, email, firstName, lastName, phone

Top 3 Connections Between Contacts API and SoTellUs

Sync Contact Tasks

Trigger: New or updated tasks for a contact in SoTellUs trigger updates in the Contacts API.

Actions: create or update tasks for a contact and reflect status changes.

GET /contacts/:contactId/tasks

taskId, title, dueDate, status, completed

Top 3 Connections Between Contacts API and SoTellUs

Notes & History

Trigger: Notes for a contact are added or updated to sync with the Contacts API.

Actions: create or update notes for a contact; maintain a complete notes history.

GET /contacts/:contactId/notes

id, noteId, content, createdAt

No-code Benefits of SoTellUs & Contacts API

Automate repetitive tasks without writing a line of code

Move data between SoTellUs and your CRM in real time with secure, managed flows

Build multi-step workflows with conditional logic and error handling

Key Terms and Glossary

This glossary defines common terms, data elements, and processes used when integrating SoTellUs with the Contacts API via GHL.

API

Application Programming Interface: a set of rules that lets apps communicate and share data.

OAuth 2.0

OAuth 2.0 is an authorization framework that enables apps to obtain limited access tokens for API calls.

Endpoint

A specific URL path in an API that performs a function, such as retrieving or updating a contact.

JSON

JavaScript Object Notation: a lightweight data-interchange format used by APIs.

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Creative ideas for using Contacts API with SoTellUs

Real-time contact enrichment

Automatically enrich contact records in SoTellUs with data pulled from the Contacts API as soon as it changes.

Automated task creation from notes

Create tasks in the Contacts API based on notes or activities logged in SoTellUs.

Custom reports and dashboards

Generate unified reports combining SoTellUs data with Contacts API metrics for insight-driven decisions.

3 steps to connect SoTellUs with Contacts API

Step 1: Authorize the connection

In GHL, create a new app connection and obtain client credentials to authorize access to the Contacts API.

Step 2: Map fields and endpoints

Define how SoTellUs fields map to Contacts API fields and select the endpoints you’ll use.

Step 3: Test and deploy

Run test transactions, verify data flow, and then deploy to production.

Frequently Asked Questions

What authentication is required for the Contacts API?

The Contacts API uses OAuth 2.0 for secure access. You’ll authenticate via the Zapier App Connector and approve the requested scopes. Use your GHL developer credentials to configure the client ID and secret. Once connected, your app can query contact data with read permissions. In production, rotate credentials regularly and monitor token lifetimes.

The available endpoints cover core CRUD operations and related data: contacts, tasks, notes, and appointments. You can list, retrieve, create, update, and delete as needed, depending on the endpoint and your plan. Always test endpoints in a sandbox before going live.

No-code setup is possible using the Zapier App Connector. Configure triggers, actions, and searches without writing code. For advanced needs, you can add custom fields and mappings in the connection settings.

Use the built-in test flow in Zapier to simulate transactions. Validate data mappings, test all triggers and actions, and review the task history. Once tests pass, switch to production mode.

Yes. You can sync notes and tasks in addition to basic contact records. Map note fields and task fields to ensure complete historical data flows between SoTellUs and the Contacts API.

Rate limits depend on your API plan. Monitor usage in the GHL dashboard and implement retries with exponential backoff to handle transient errors gracefully.

Field mapping is done in the connection setup. Identify required fields on both sides and map them one-to-one. Use sample data and test thoroughly to ensure data integrity.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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