How to connect Spotio to Contacts API

Integrate Contacts API with Spotio for seamless contact data

How to connect GHL Contacts API with Spotio

This guide shows how to connect GHL’s Contacts API to Spotio using the Zapier App Connector. You’ll learn about authentication, available endpoints, typical connection patterns, and best practices for reliable, no-code data syncing of contacts, tasks, notes, and appointments.

Authentication for Contacts API

To access the Contacts API, use your GHL API credentials. The connection typically requires API keys or OAuth 2.0 tokens with the scope contacts.readonly. Keep credentials secure and test the connection after setup. Scope: contacts.readonly.

Authentication for Spotio

Spotio authentication uses OAuth tokens or API keys provided by Spotio. After authorizing, validate the connection to confirm you can read contact data from GHL via the Zapier App Connector.

Available Endpoints

The endpoints below are available for syncing data between GHL’s Contacts API and Spotio. Primary read operations include GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/tasks/:taskId, GET /contacts/:contactId/notes, GET /contacts/:contactId/notes/:id, GET /contacts/:contactId/appointments, and a broader list including GET /contacts/, GET /contacts/business/:businessId. Write operations are available via POST /contacts/, PUT /contacts/:contactId, DELETE /contacts/:contactId, POST /contacts/:contactId/tasks, PUT /contacts/:contactId/tasks/:taskId, PUT /contacts/:contactId/tasks/:taskId/completed, DELETE /contacts/:contactId/tasks/:taskId, and POST /contacts/:contactId/tags. Use these endpoints to design robust, no-code automations in Zapier.

Top 3 connections between Contacts API and Spotio

Read a contact and its tasks

Trigger: when a contact is created or updated in GHL, fetch the contact data with GET /contacts/:contactId to sync to Spotio.

Actions: Create or update the Spotio contact, then create or update related tasks using GET /contacts/:contactId/tasks as needed.

GET /contacts/:contactId

contactId, name, email, phone

Top 3 connections between Contacts API and Spotio

Read a contact's tasks and update status

Trigger: when a task is updated or created for a contact in GHL, retrieve tasks via GET /contacts/:contactId/tasks.

Actions: Create or update Spotio tasks and link them to the associated contact.

GET /contacts/:contactId/tasks

contactId, taskId, status, dueDate

Top 3 connections between Contacts API and Spotio

Read a contact's notes

Trigger: when notes for a contact are updated, fetch notes via GET /contacts/:contactId/notes.

Actions: Create or update Spotio notes and attach to the contact record.

GET /contacts/:contactId/notes

contactId, noteId, content, createdDate

No-code benefits for GHL x Spotio

Automate data flow between GHL and Spotio without writing a line of code.

Reduce manual data entry and keep contact records synchronized across platforms.

Leverage Zapier App Connector to speed setup and maintenance of integrations.

Key terms and glossary

This glossary defines API endpoint, trigger, action, method path, and field mapping as used throughout this guide.

API Endpoint

A specific URL in the API used to request data or perform an action.

Trigger

An event that starts an automation, such as a new contact or updated task.

Action

An operation performed by the automation, such as creating or updating a record.

Field Mapping

The process of aligning data fields between GHL and Spotio.

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Creative ideas for integrating Contacts API with Spotio

Automated daily contact sync

Set up a daily synchronized pull of changed contacts, updating Spotio records and related tasks and notes.

Trigger‑based worklog creation

Whenever a contact changes, create a work item in Spotio to track follow‑ups and activities.

Weekly activity insights dashboard

Aggregate contacts, tasks, and notes into a Spotio dashboard for at‑a‑glance activity trends.

Three steps to connect GHL Contacts API with Spotio

Register and authorize

Obtain credentials for GHL and Spotio, then authorize via the Zapier App Connector.

Configure endpoints and triggers

Map GET /contacts/:contactId and related endpoints to triggers and actions in Zapier.

Test and deploy

Run tests, validate data flow, and deploy to production.

Frequently Asked Questions

What is the primary API endpoint for retrieving contacts?

The primary endpoint for reading a contact is GET /contacts/:contactId. Use this to pull up-to-date contact details. For related data, you can call GET /contacts/:contactId/tasks and GET /contacts/:contactId/notes to assemble a complete profile. Ensure you have the correct authorization and scope to access these resources. Tip: start with a single contact to validate the data flow before scaling to multiple contacts.

Authenticate with GHL using your API credentials or OAuth2, and authenticate Spotio through the Zapier App Connector. The connection should explicitly request the necessary scope (e.g., contacts.readonly) and be tested after setup. Tip: keep credentials secure and rotate them periodically.

Yes. You can create or update a contact using the provided endpoints (POST /contacts/ and PUT /contacts/:contactId). In Zapier, map these actions to create or update steps in your workflow and handle conflicts with id and updatedAt fields. Note: Ensure write permissions are granted in GHL as needed.

Map fields by aligning GHL contact fields to Spotio fields (name, email, phone, etc.). Use Zapier’s field mapping to translate data types and handle required fields with defaults when missing. Keep field mappings synchronized if either platform schema changes.

GHL and Spotio APIs may have rate limits. If you hit limits, implement batching, exponential backoff, and spaced retries in your Zapier workflows to avoid failures. Monitor quotas via your API dashboards and adjust polling frequency accordingly.

Yes. Use a test drive in Zapier’s testing tools, validate a few records, and review debug logs. Start with GET endpoints to confirm read access before attempting writes. Then progressively enable live runs once you’re confident in the data integrity.

Find example mappings, templates, and starter workflows in the Zapier App Connector docs or our Content Hub. You can adapt these templates to your Spotio workflow and GHL data model. If you need tailored templates, contact support for a guided onboarding.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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