Use an API key or OAuth 2.0 with the scope contacts.readonly to access read data safely. Store credentials securely and rotate tokens regularly.
StreetText authenticates with its own credentials to request data from the Contacts API. Use client ID/secret or an API key, limit scopes to the required endpoints, and keep credentials secret.
Primary read endpoints: GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/tasks/:taskId, GET /contacts/:contactId/notes, GET /contacts/:contactId/notes/:id, GET /contacts/:contactId/appointments, GET /contacts/; write endpoints: POST /contacts/, PUT /contacts/:contactId, DELETE /contacts/:contactId, POST /contacts/:contactId/tasks, PUT /contacts/:contactId/tasks/:taskId, PUT /contacts/:contactId/tasks/:taskId/completed, DELETE /contacts/:contactId/tasks/:taskId, POST /contacts/:contactId/tags. Additional read: GET /contacts/business/:businessId. Use endpoints 1-17 as provided.
Trigger: When a new contact is created in StreetText, fetch core details from the Contacts API to populate the StreetText profile.
Actions: map fields such as name, email, phone, and tags from Contacts API into StreetText; optionally create follow-up tasks.
GET /contacts/:contactId
Key fields: contactId, email, firstName, lastName, phone, tags.
Trigger: A task is created or updated in Contacts API; StreetText mirrors the change to keep tasks in sync.
Actions: create or update StreetText tasks linked to the contact; sync task status and due dates.
POST /contacts/:contactId/tasks
Key fields: taskId, contactId, title, dueDate, status.
Trigger: Notes added or updated in Contacts API are surfaced in StreetText.
Actions: create notes in StreetText, attach to the correct contact, and log timestamps.
POST /contacts/:contactId/notes
Key fields: noteId, contactId, content, timestamp.
No-code automation lets you connect StreetText to Contacts API without writing code, speeding up setup and reducing errors.
Faster onboarding for teams through visual workflows and pre-built triggers.
Unified data view across StreetText and Contacts API provides richer insights and better engagement.
Key elements include API endpoints, authentication, field mapping, triggers, actions, error handling, and monitoring. The process covers setup, testing, deployment, and ongoing maintenance.
A defined URL path plus HTTP method used to perform a specific action in an API.
An authorization framework that grants limited access to resources via tokens, without exposing user credentials.
The process of proving identity and obtaining access via keys, tokens, or OAuth.
A cap on how many API requests you can make in a given period to protect the service.
Automatically score and route new StreetText leads using contact data from the API.
Trigger timely follow-ups based on contact activity and notes from the Contacts API.
Pull past interactions and attach them to a contact profile for context.
Create and securely store API credentials in the Contacts API and StreetText portals; note required scopes.
Map core fields like name, email, and phone, plus any custom fields, to StreetText fields.
Run test requests, verify data flows correctly, monitor logs, and then enable automation.
You can access contact records, tasks, notes, appointments, and business data via the Contacts API for StreetText. This enables a complete view of each contact’s interactions and lets you pull data to enrich profiles and drive timely outreach. The integration supports syncing essential fields to ensure consistency across platforms.
No coding is required. The integration uses visual triggers and actions in StreetText with the Contacts API. If you need more complex logic, you can extend capabilities with no-code automation tools or custom workflows behind the scenes.
Use OAuth 2.0 or API keys depending on your setup. Typically, OAuth is used for user-based access, while API keys suit service-to-service connections. Ensure the chosen method aligns with your security policies and scope requirements.
Yes. You can write data back to the Contacts API using write endpoints such as POST, PUT, and DELETE, enabling you to create and update contacts, tasks, notes, and more from StreetText.
Yes. Respect API rate limits and implement retry logic. The Contacts API enforces limits per minute or hour, so plan requests accordingly and monitor for throttling.
Field mapping is done by aligning StreetText contact fields to their corresponding Contacts API fields. Use consistent data types and use transformation steps where needed to maintain data quality.
Endpoint references are provided in the integration guide and the ENDPOINTLIST section of this page. You can also access the API reference in the StreetText developer portal for detailed details and examples.
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