To access the Contacts API from Superchat, request an API key or OAuth token with the scope set to contacts.readonly. Include the token in the Authorization header of each request.
In Superchat, register your GHL integration and authorize access using the provided client ID and secret. Ensure the requested scope aligns with the Contacts API needs.
GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags
Trigger: New or updated contact in Superchat creates or updates a contact in Contacts API.
Sync core fields: name, email, phone; attach notes and tasks as needed.
GET /contacts/:contactId
Key fields: contactId, name, email, phone
Trigger: Task events in Superchat create or update tasks in Contacts API.
Create, update, complete tasks; map task fields accordingly.
POST /contacts/:contactId/tasks
Key fields: taskId, contactId, title, status
Trigger: New notes in Superchat post to Contacts API notes and attach relevant tags.
Post notes to /contacts/:contactId/notes and apply tags for better segmentation.
POST /contacts/:contactId/notes
Key fields: noteId, contactId, content
No-code integration means faster setup, easier maintenance, and a smaller learning curve for your team.
Real-time data sync across contacts, tasks, and notes keeps all systems aligned.
Flexible automations with triggers, actions, and endpoints scale with your workflow.
This section defines terms like API, endpoint, authentication, triggers, actions, webhooks, and data fields, helping you understand how the GHL Contacts API and Superchat connect.
A set of functions and protocols that enable applications to request and exchange data with a service.
A specific URL path in an API that performs a defined action when called.
The process of verifying identity and authorizing access to resources.
A callback URL that receives real-time event notifications.
Merge contact history, tasks, and notes into a single customer timeline in Superchat.
Automatically create and update tasks in Contacts API based on Superchat events.
Tag contacts by chat topics to improve segmentation and routing.
Register the app in GHL, obtain client ID and secret, and request scope ‘contacts.readonly’.
Select endpoints like /contacts/:contactId and /contacts/:contactId/tasks, then test the connection.
Create triggers in Superchat to call the Contacts API and map fields.
The Contacts API provides access to contact records, including details like name, email, phone, notes, tasks, and appointments. You can read and retrieve data to power your automation in Superchat. In addition, some endpoints let you create or update related items such as tasks and notes, enabling end-to-end workflows.
No heavy coding is required if you use no-code connectors or built-in templates for API calls. You can configure webhooks and simple API calls with low-code steps. Some familiarity with API concepts helps for field mapping and testing.
Use OAuth2 or API keys with the scope ‘contacts.readonly’ to access data. The exact method depends on how you configure your app in GHL and Superchat. Keep credentials secure and rotate them regularly.
Focus on endpoints for reading and writing across contacts, tasks, and notes, such as GET /contacts/:contactId and POST /contacts/:contactId/tasks. Test connections, validate field mappings, and monitor responses for debugging.
Yes. You can create tasks and notes via the API using endpoints like POST /contacts/:contactId/tasks and POST /contacts/:contactId/notes. Update existing items with PUT requests and track statuses to stay in sync with Superchat automations.
Data is transmitted over HTTPS with access controlled by OAuth or API keys. Use scoped tokens and rotate credentials. Enable audit logs and limit permissions to the minimum required data.
Check network connectivity, verify credentials and scopes, test endpoints in isolation, and review rate limits and error messages. Use logs, retries, and alerts to identify and fix mapping or endpoint issues.
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