Access to the Contacts API requires a valid authentication method. Use OAuth 2.0 for secure, token-based access or a dedicated API key with the contacts.readonly scope for retrieval tasks. Never expose credentials in client code; store them securely server-side.
SurveySparrow authentication tokens are used to authorize calls to the GHL integration. Use a secure key or OAuth flow as your setup requires, and rotate credentials regularly to maintain security.
GET /contacts/:contactId – Retrieve a single contact. GET /contacts/:contactId/tasks – Fetch tasks for a contact. GET /contacts/:contactId/tasks/:taskId – Retrieve a specific task. GET /contacts/:contactId/notes – List notes for a contact. GET /contacts/:contactId/notes/:id – Get a single note. GET /contacts/:contactId/appointments – List appointments for a contact. GET /contacts/ – List all contacts. GET /contacts/business/:businessId – List contacts for a business. POST /contacts/ – Create a new contact. PUT /contacts/:contactId – Update a contact. DELETE /contacts/:contactId – Delete a contact. POST /contacts/:contactId/tasks – Create a new task for a contact. PUT /contacts/:contactId/tasks/:taskId – Update a task. PUT /contacts/:contactId/tasks/:taskId/completed – Mark a task as completed. DELETE /contacts/:contactId/tasks/:taskId – Delete a task. POST /contacts/:contactId/tags – Add a tag to a contact.
Trigger: Survey submission in SurveySparrow.
Actions: Upsert contact via PUT /contacts/:contactId, attach survey data as a note or custom fields, and optionally create a follow-up task.
PUT /contacts/:contactId
email, firstName, lastName, phone, surveyResponseId, lastSurveyScore
Trigger: Survey completion with follow-up required.
Actions: Create a task via POST /contacts/:contactId/tasks with title and due date; link to surveyResponseId.
POST /contacts/:contactId/tasks
contactId, taskTitle, dueDate, relatedSurvey
Trigger: High survey score or specific responses.
Actions: Add tags via POST /contacts/:contactId/tags and set CRM segments for targeted follow-up.
POST /contacts/:contactId/tags
contactId, tagName, segment
No-code setup lets you connect SurveySparrow to GHL without writing a line of code.
Real-time data sync ensures your CRM reflects survey results as soon as responses come in.
Automated workflows save time and reduce manual data entry.
This glossary provides quick definitions for terms used in this guide, including API, OAuth, endpoints, payloads, and webhooks.
An application programming interface that enables software to communicate and share data.
A standard authorization framework allowing secure access to resources without sharing passwords.
A specific URL in an API where a client can send requests to perform actions or retrieve data.
The data sent in an API request or included in an API response.
Capture survey responses instantly by creating or updating a contact in GHL as soon as a respondent submits a survey.
Automatically generate follow-up tasks in the CRM when key responses indicate next steps.
Tag and segment contacts based on survey scores to tailor outreach campaigns.
Obtain the necessary credentials and authorize the integration using OAuth 2.0 or API keys with the proper scopes.
Identify which SurveySparrow fields map to Contact fields in GHL (email, name, phone, etc.) and set up field mappings.
Create triggers for survey submissions and map actions (upsert contact, create tasks, apply tags) to your CRM.
No code is required for the core integration. You can connect SurveySparrow to GHL using a pre-built connector or a no-code automation platform by configuring authentication, mapping fields, and setting triggers. If you prefer a fully code-free setup, rely on the UI-based mapping and rule builders provided by your integration tool. If you need advanced custom logic, you can still extend the setup with lightweight scripts in your middleware.
Typical data includes contact details (email, name, phone), survey responses, scores, notes, and tags. You can map survey responses to standard contact fields or store them in custom fields, and use notes to preserve context from each submission. You can also bring in related data like tasks and appointments if needed.
Yes. Real-time syncing can be enabled so that changes in SurveySparrow trigger immediate updates in GHL. Depending on your setup, near real-time or batched updates are possible. Monitor API rate limits and implement retries to maintain reliability.
Both create and update operations are supported. If a contact with the submitted email exists, the integration can upsert (update) that contact. If not, a new contact can be created. You can also append notes or create associated tasks to capture follow-up actions.
Common authentication issues include invalid tokens, expired credentials, or incorrect scopes. Verify your OAuth flow or API key permissions, ensure the token has the required scope (e.g., contacts.readonly or contacts.write), and check that your redirect URLs are whitelisted. Rotate credentials regularly and log failed attempts for security.
The integration typically involves endpoints for fetching and upserting contacts, reading and creating tasks, notes, and tags. Core endpoints include GET /contacts/:contactId, PUT /contacts/:contactId, POST /contacts/:contactId/tasks, and POST /contacts/:contactId/tags. Your exact setup will determine which endpoints are actively used.
Test the integration in a sandbox or staging environment by submitting sample responses in SurveySparrow and verifying that the corresponding records appear in GHL. Use controlled test data, monitor logs for errors, simulate auth failures, and gradually enable live syncing after successful validation.
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Complete Operations Catalog - 126 Actions & Triggers
