How to connect Switchy-io to the Contacts API (GHL)

Contacts API and Switchy-io: a streamlined integration guide

How to connect Contacts API with Switchy-io

This guide shows how Switchy-io can talk to the Contacts API via GHL to sync contacts, tasks, notes, and appointments without code. Use the endpoints listed to read, create, and update data between Switchy-io and GHL.

Authentication for Contacts API (GHL)

Obtain an access token with the required scopes for reading contacts. Attach the token to API requests in the Authorization header as a Bearer token.

Authentication for Switchy-io

Configure your Switchy-io app to securely store and refresh the GHL access token. Use OAuth 2.0 flows or API key credentials as supported, and respect token expiration.

Key API Endpoints for Contacts

GET /contacts/:contactId — fetch a single contact; GET /contacts/:contactId/tasks — retrieve a contact’s tasks; GET /contacts/:contactId/tasks/:taskId — fetch a specific task; GET /contacts/:contactId/notes — fetch notes; GET /contacts/:contactId/notes/:id — fetch a specific note; GET /contacts/:contactId/appointments — fetch appointments; GET /contacts/ — list contacts; GET /contacts/business/:businessId — list by business; POST /contacts/ — create a contact; PUT /contacts/:contactId — update a contact; DELETE /contacts/:contactId — delete a contact; POST /contacts/:contactId/tasks — create a task for a contact; PUT /contacts/:contactId/tasks/:taskId — update a task; PUT /contacts/:contactId/tasks/:taskId/completed — mark a task complete; DELETE /contacts/:contactId/tasks/:taskId — delete a task; POST /contacts/:contactId/tags — add tags to a contact

Top 3 Connections between Contacts API and Switchy-io

1) Read Contacts and Related Items

Trigger when a new contact is created in Switchy-io to pull the latest data from GHL.

Sync contact details, tasks, notes, and appointments back to Switchy-io; create follow-up items automatically.

Primary methods use GET /contacts/:contactId and GET /contacts/:contactId/tasks to assemble a complete profile.

Key fields: contactId, name, email, phone, status, lastUpdated.

Top 3 Connections between Contacts API and Switchy-io

2) Manage Tasks for Contacts

Trigger on task changes to surface updates in Switchy-io.

Create and update tasks from Switchy-io; reflect status and due dates.

Use POST /contacts/:contactId/tasks and PUT /contacts/:contactId/tasks/:taskId to manage tasks.

Key fields: taskId, title, dueDate, status, priority.

Top 3 Connections between Contacts API and Switchy-io

3) Use Notes and Appointments to Enrich Context

Note or appointment updates in GHL trigger updates in Switchy-io.

Sync notes and appointments to keep context up-to-date for engagement workflows.

Endpoints: GET /contacts/:contactId/notes and GET /contacts/:contactId/appointments.

Key fields: noteId, appointmentId, date, summary.

No-code Benefits for Switchy-io and Contacts API

Build end-to-end automations with no custom code, using visual data flows.

Automate data syncing to reduce manual entry and errors.

Scale effortlessly with secure, scalable REST endpoints.

Key Terms and Glossary

Understand endpoints, authentication, webhooks, triggers, actions, and data fields essential to mapping data between Switchy-io and the GHL Contacts API.

API

A set of rules and tools that lets Switchy-io access GHL data securely.

Endpoint

A specific URL path in the GHL API used to perform a function.

Authentication

The process to verify identity and authorize data access to GHL.

OAuth 2.0

A standard protocol to obtain access tokens securely for API calls.

People also Search for:

Creative ideas for integrating Contacts API with Switchy-io

Automate onboarding updates

Push new contacts into Switchy-io when a signup occurs and assign follow-up tasks automatically.

Segment and nurture with tags

Tag and segment contacts based on activity to trigger targeted campaigns.

Appointment-driven reminders

Sync appointment data to Switchy-io calendars and send reminders to customers.

Three steps to connect Contacts API with Switchy-io

Create a GHL app and obtain credentials

Register your Switchy-io app in GHL, generate client ID and secret, and request access tokens.

Configure endpoints and scopes

Define which endpoints to use and set scope to contacts.readonly or more as needed.

Test the integration

Run test calls to verify permissions and data flow.

Frequently Asked Questions

What is the GHL Contacts API and how does Switchy-io use it?

The GHL Contacts API is a RESTful service that lets Switchy-io access contact data hosted in GHL. It enables retrieval of contact details, notes, tasks, and appointments. Switchy-io uses these endpoints to pull data and keep your CRM and automation in sync. For basic needs, start with read-only access to pull contact fields and related items, then expand as required.

Basic sync typically uses endpoints like GET /contacts/:contactId, GET /contacts/:contactId/tasks, and GET /contacts/:contactId/notes to assemble a complete profile. You can trigger actions in Switchy-io when data changes and push updates back using POST/PUT endpoints for tasks and notes. Start with a small set of core fields to validate the connection.

Authentication is handled via OAuth 2.0 tokens or API keys secured by GHL. Your app requests access with the appropriate scopes (for example, contacts.readonly). The token is included in the Authorization header for each request. Tokens should be stored securely and refreshed as needed.

Yes. Read operations are lightweight and designed to minimize calls. Use selective fields and caching where possible, and batch requests when supported. Use webhooks or polling thoughtfully to balance freshness with rate limits.

Data in transit is protected by TLS, and tokens are scoped and short-lived. Access is restricted by API keys or OAuth scopes, and you should rotate credentials regularly and monitor for unusual activity.

A basic understanding of REST APIs and how webhooks or triggers work is helpful, but you can accomplish most setup with no-code tools in Switchy-io and the GHL portal. Advanced flows may require some light scripting or mapping.

Test credentials and scopes are available in your GHL developer console. Look for a test client ID/secret and sample tokens you can use in a sandbox environment to verify integration without affecting live data.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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