Authorize Talkroute to access your Contacts API data using secure OAuth 2.0 flows and API keys. Follow the prompts to grant scopes like contacts.readonly and the required write permissions.
Ensure Talkroute has a valid API key or OAuth credentials configured for the integration. Use the least-privilege scopes to minimize risk.
GET /contacts/:contactId — fetch a single contact; GET /contacts/:contactId/tasks — get tasks for a contact; GET /contacts/:contactId/tasks/:taskId — get a specific task; GET /contacts/:contactId/notes — fetch notes; GET /contacts/:contactId/notes/:id — fetch a note; GET /contacts/:contactId/appointments — list appointments; GET /contacts/ — fetch all contacts; GET /contacts/business/:businessId — fetch contacts for a business; contacts.write — write permission scope; POST /contacts/ — create a contact; PUT /contacts/:contactId — update a contact; DELETE /contacts/:contactId — delete a contact; POST /contacts/:contactId/tasks — create a task; PUT /contacts/:contactId/tasks/:taskId — update a task; PUT /contacts/:contactId/tasks/:taskId/completed — mark task complete; DELETE /contacts/:contactId/tasks/:taskId — delete a task; POST /contacts/:contactId/tags — add tags to a contact
Configure webhooks from the Contacts API to push updates to Talkroute instantly when a contact is created, updated, or deleted.
Set Talkroute actions to create or update contact records, tasks, or notes based on the webhook payload.
POST /contacts/:contactId
id, name, email, phone, tagSet, customFields
When a new contact is added in GHL, automatically create a corresponding Talkroute contact.
Map essential fields and push updates to Talkroute via POST /contacts/ and PUT /contacts/:contactId as needed.
POST /contacts/
name, email, phone, businessId, customFields
Trigger creation or update of Talkroute tasks when corresponding GHL tasks change.
Use POST /contacts/:contactId/tasks and PUT /contacts/:contactId/tasks/:taskId to mirror task state and completion.
POST /contacts/:contactId/tasks
taskId, title, dueDate, status
Automate data flows without writing a line of code, using pre-built endpoints and webhooks.
Keep contact records, tasks, and notes synchronized across platforms for accurate CRM data.
Accelerate onboarding and scale team workflows with repeatable automation patterns.
Core elements include endpoints, authentication, data mapping, and error handling. This glossary clarifies terms used throughout the integration guide.
Application Programming Interface: a defined set of rules that lets two applications communicate and exchange data.
A callback mechanism where one system notifies another in real time about events, such as contact updates.
An authorization framework that allows apps to access user data securely without sharing passwords.
A specific URL in an API that performs a defined action, such as retrieving or updating data.
Automatically enrich Talkroute contacts with additional data from the Contacts API as soon as a new lead enters the system.
Create Talkroute reminders or tasks when appointments appear in the Contacts API, keeping teams aligned.
Sync tasks and notes between GHL and Talkroute to maintain context across platforms.
Configure OAuth 2.0 and API keys so Talkroute can securely access Contacts data.
Align GHL fields (name, email, phone, etc.) with Talkroute fields and select relevant endpoints.
Run end-to-end tests, monitor logs, and enable live syncing after verification.
No-code options are available through the pre-built connectors and webhooks. The Talkroute integration with the Contacts API uses simple configuration steps to authenticate and map fields without writing code. You can rely on visual mappings and toggle-based triggers to automate workflows. If you need more control, you can add custom logic using additional automation tools.
For a basic sync, you will typically enable read access to contacts and their related tasks, notes, and appointments, plus write access to allow Talkroute to create or update records. The essential endpoints include GET /contacts/:contactId, GET /contacts/:contactId/tasks, and POST /contacts/ to create new entries. You can expand later with additional endpoints as needed.
Webhooks keep data fresh by pushing updates in real time instead of relying on scheduled polls. When a contact changes in the GHL Contacts API, Talkroute receives an event payload and updates its records immediately. This reduces latency and helps teams act on current information.
Supported authentication methods include OAuth 2.0 and API keys. Use OAuth for user-delegated access and API keys for service-to-service workflows. Always follow the principle of least privilege and rotate credentials regularly.
Yes. Field mapping is configurable in the integration setup. You can choose which GHL fields (name, email, phone, tags, custom fields) map to Talkroute fields. This ensures data appears in Talkroute exactly where you need it.
If a mismatch or error occurs, review the error log, verify endpoint permissions, and re-map fields if necessary. Most issues are due to missing scopes or invalid IDs. The integration can retry failed actions automatically depending on your configuration.
Use a sandbox or staging environment to test end-to-end flows. Validate data integrity, timing, and error handling before enabling live syncing. Most platforms provide test payloads and simulation tools to help you verify behavior.
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