How to connect Talkroute to Contacts API via GHL

Connect Contacts API with Talkroute to automate CRM workflows and keep data in sync.

Step-by-step guide to link Contacts API with Talkroute (GHL) in no-code fashion.

This integration enables seamless data flow between the Contacts API and Talkroute. You’ll be able to read and write contact data, track tasks, notes, and appointments, and automate common actions without writing code.

GHL Authentication for the Contacts API

Authorize Talkroute to access your Contacts API data using secure OAuth 2.0 flows and API keys. Follow the prompts to grant scopes like contacts.readonly and the required write permissions.

Talkroute authentication requirements

Ensure Talkroute has a valid API key or OAuth credentials configured for the integration. Use the least-privilege scopes to minimize risk.

Available GHL Endpoints used in this integration

GET /contacts/:contactId — fetch a single contact; GET /contacts/:contactId/tasks — get tasks for a contact; GET /contacts/:contactId/tasks/:taskId — get a specific task; GET /contacts/:contactId/notes — fetch notes; GET /contacts/:contactId/notes/:id — fetch a note; GET /contacts/:contactId/appointments — list appointments; GET /contacts/ — fetch all contacts; GET /contacts/business/:businessId — fetch contacts for a business; contacts.write — write permission scope; POST /contacts/ — create a contact; PUT /contacts/:contactId — update a contact; DELETE /contacts/:contactId — delete a contact; POST /contacts/:contactId/tasks — create a task; PUT /contacts/:contactId/tasks/:taskId — update a task; PUT /contacts/:contactId/tasks/:taskId/completed — mark task complete; DELETE /contacts/:contactId/tasks/:taskId — delete a task; POST /contacts/:contactId/tags — add tags to a contact

Top 3 ways to connect Contacts API with Talkroute

1) Real-time webhook triggers

Configure webhooks from the Contacts API to push updates to Talkroute instantly when a contact is created, updated, or deleted.

Set Talkroute actions to create or update contact records, tasks, or notes based on the webhook payload.

POST /contacts/:contactId

id, name, email, phone, tagSet, customFields

Top 3 ways to connect Contacts API with Talkroute

2) Create or update Talkroute contacts from GHL

When a new contact is added in GHL, automatically create a corresponding Talkroute contact.

Map essential fields and push updates to Talkroute via POST /contacts/ and PUT /contacts/:contactId as needed.

POST /contacts/

name, email, phone, businessId, customFields

Top 3 ways to connect Contacts API with Talkroute

3) Synchronize tasks and notes for context

Trigger creation or update of Talkroute tasks when corresponding GHL tasks change.

Use POST /contacts/:contactId/tasks and PUT /contacts/:contactId/tasks/:taskId to mirror task state and completion.

POST /contacts/:contactId/tasks

taskId, title, dueDate, status

No-code benefits of connecting Contacts API with Talkroute

Automate data flows without writing a line of code, using pre-built endpoints and webhooks.

Keep contact records, tasks, and notes synchronized across platforms for accurate CRM data.

Accelerate onboarding and scale team workflows with repeatable automation patterns.

Key terms and glossary

Core elements include endpoints, authentication, data mapping, and error handling. This glossary clarifies terms used throughout the integration guide.

API

Application Programming Interface: a defined set of rules that lets two applications communicate and exchange data.

Webhook

A callback mechanism where one system notifies another in real time about events, such as contact updates.

OAuth 2.0

An authorization framework that allows apps to access user data securely without sharing passwords.

Endpoint

A specific URL in an API that performs a defined action, such as retrieving or updating data.

People also Search for:

Creative ideas for using Contacts API with Talkroute

Automated lead enrichment

Automatically enrich Talkroute contacts with additional data from the Contacts API as soon as a new lead enters the system.

Appointment-based workflows

Create Talkroute reminders or tasks when appointments appear in the Contacts API, keeping teams aligned.

Task and note synchronization

Sync tasks and notes between GHL and Talkroute to maintain context across platforms.

Three steps to connect Contacts API with Talkroute

Step 1: Authenticate and authorize

Configure OAuth 2.0 and API keys so Talkroute can securely access Contacts data.

Step 2: Map fields and endpoints

Align GHL fields (name, email, phone, etc.) with Talkroute fields and select relevant endpoints.

Step 3: Test and go live

Run end-to-end tests, monitor logs, and enable live syncing after verification.

Frequently Asked Questions

Do I need coding to set up this integration?

No-code options are available through the pre-built connectors and webhooks. The Talkroute integration with the Contacts API uses simple configuration steps to authenticate and map fields without writing code. You can rely on visual mappings and toggle-based triggers to automate workflows. If you need more control, you can add custom logic using additional automation tools.

For a basic sync, you will typically enable read access to contacts and their related tasks, notes, and appointments, plus write access to allow Talkroute to create or update records. The essential endpoints include GET /contacts/:contactId, GET /contacts/:contactId/tasks, and POST /contacts/ to create new entries. You can expand later with additional endpoints as needed.

Webhooks keep data fresh by pushing updates in real time instead of relying on scheduled polls. When a contact changes in the GHL Contacts API, Talkroute receives an event payload and updates its records immediately. This reduces latency and helps teams act on current information.

Supported authentication methods include OAuth 2.0 and API keys. Use OAuth for user-delegated access and API keys for service-to-service workflows. Always follow the principle of least privilege and rotate credentials regularly.

Yes. Field mapping is configurable in the integration setup. You can choose which GHL fields (name, email, phone, tags, custom fields) map to Talkroute fields. This ensures data appears in Talkroute exactly where you need it.

If a mismatch or error occurs, review the error log, verify endpoint permissions, and re-map fields if necessary. Most issues are due to missing scopes or invalid IDs. The integration can retry failed actions automatically depending on your configuration.

Use a sandbox or staging environment to test end-to-end flows. Validate data integrity, timing, and error handling before enabling live syncing. Most platforms provide test payloads and simulation tools to help you verify behavior.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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