How to Connect Zapier App Connector to Contacts API

Integrate the Contacts API with the Zapier App Connector for Teamwork Desk workflows.

Step-by-step guide to linking Contacts API with Zapier App Connector

This guide walks you through authenticating, selecting endpoints, and building reliable automations between the Contacts API and the Zapier App Connector for Teamwork Desk.

Authentication for Contacts API

Authenticate requests using your GHL API token with the specified scope of contacts.readonly. Ensure secure handling of credentials and rotate tokens as needed.

Zapier App Connector authentication

Configure OAuth or API key authentication in the Zapier App Connector to securely connect to the Contacts API. Store tokens securely and implement least-privilege access.

GHL Contacts API Endpoints Overview

Key endpoints used in this integration include GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/tasks/:taskId, GET /contacts/:contactId/notes, GET /contacts/:contactId/notes/:id, GET /contacts/:contactId/appointments, GET /contacts/, GET /contacts/business/:businessId, POST /contacts/, PUT /contacts/:contactId, DELETE /contacts/:contactId, POST /contacts/:contactId/tasks, PUT /contacts/:contactId/tasks/:taskId, PUT /contacts/:contactId/tasks/:taskId/completed, DELETE /contacts/:contactId/tasks/:taskId, POST /contacts/:contactId/tags.

Top 3 Connection Scenarios with Contacts API and Zapier App Connector

1) Retrieve a Contact, its Tasks, and Notes

Trigger when a new or updated contact is detected, then pull related tasks and notes using endpoints 1-4 to populate your Teamwork Desk workflow.

Actions: fetch tasks, fetch notes, create or update related items, and surface key contact fields in Teamwork Desk.

Method paths: GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/notes

Key fields: contactId, taskId, noteId, businessId

Top 3 Connection Scenarios with Contacts API and Zapier App Connector

2) Update a Contact's Tasks and Mark Completion

Trigger when tasks are created or updated to keep contact records in sync with task status and completion.

Actions: update task details, mark as completed, and reflect changes back to the contact record.

Method paths: PUT /contacts/:contactId/tasks/:taskId, PUT /contacts/:contactId/tasks/:taskId/completed

Key fields: contactId, taskId, completed

Top 3 Connection Scenarios with Contacts API and Zapier App Connector

3) Manage Contacts and Tags

Trigger when a contact is created or updated to apply tags and maintain segmentation.

Actions: add or update tags, adjust contact fields, and trigger downstream automations.

Method paths: POST /contacts/:contactId/tags

Key fields: contactId, tagId

No-code benefits of using GHL with Zapier App Connector

Automate workflows without writing code and deploy automation quickly.

Achieve rapid data synchronization between GHL and your apps with reliable triggers and actions.

Customize workflows for Teamwork Desk with flexible triggers, actions, and endpoints.

Key Terms and Glossary

A quick glossary of essential terms for integrating GHL and the Zapier App Connector.

GHL API

The GHL API is the RESTful interface used to manage contacts, tasks, notes, appointments, and more within GHL.

OAuth 2.0

OAuth 2.0 is the authorization framework used to securely grant access tokens for API requests between GHL and third-party apps.

API Token

An API token is a secure key used to authenticate requests to the GHL API within the Zapier App Connector.

Endpoints

Endpoints are the specific URL paths used to perform actions like GET /contacts/:contactId and POST /contacts/:contactId/tasks.

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Three Creative Ideas for Connecting GHL Contacts API with Zapier App Connector

Idea 1: Auto-create Tasks from New Contacts

When a new contact is added in GHL, automatically create a starter task in their Teamwork Desk record to kick off onboarding. This keeps teams aligned from day one.

Idea 2: Tag Contacts by Engagement

Update contact tags based on notes and activity cadence to enhance segmentation and targeting in Teamwork Desk.

Idea 3: Scheduled Clean-Up Tasks

Set up periodic checks to prune stale tasks and refresh contact data to keep your CRM clean and actionable.

Three Steps to Connect GHL with Zapier App Connector

1) Authenticate and Authorize

Obtain an API token and configure OAuth in the Zapier App Connector for secure access to the Contacts API.

2) Map Endpoints to Your Workflows

Choose endpoints like GET /contacts/:contactId and GET /contacts/:contactId/tasks to feed your automations.

3) Build Triggers and Actions

Set up triggers for new contacts and actions to update tasks, notes, and tags in Teamwork Desk.

Frequently Asked Questions

What data can I access with the Contacts API via the Zapier App Connector?

Yes. The GHL Contacts API provides access to core data such as contacts, tasks, and notes via endpoints like GET /contacts/:contactId and GET /contacts/:contactId/tasks. In the Zapier App Connector, you can configure triggers to pull data and actions to update or create items in Teamwork Desk. This lets you automate onboarding and follow-ups without manual work. Start with reading authentication requirements, then map the fields you need (contactId, taskId, noteId) to ensure data flows correctly into your workflows.

For Teamwork Desk workflows, prioritize endpoints that sync contact records with related work items: GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/notes, and POST /contacts/:contactId/tasks. Use POST /contacts/:contactId/tags to classify contacts and keep segmentation accurate. Combine read endpoints for monitoring with write endpoints for updates to maintain alignment across systems.

Authentication is handled via API tokens or OAuth in the Zapier App Connector. Store credentials securely and apply the least-privilege scope (e.g., contacts.readonly) for read-only automation until you need write access. Regularly rotate tokens and monitor access logs for unusual activity. Leverage Zapier’s secure storage and encrypted connections to protect sensitive data during transfers between GHL and Zapier.

Yes. The Contacts API supports updates and deletions via endpoints like PUT /contacts/:contactId and DELETE /contacts/:contactId, as well as update paths for tasks (PUT /contacts/:contactId/tasks/:taskId) and notes. In a no-code setup, you can configure these actions within Zapier to modify records automatically. Always implement guardrails and error handling to prevent unintended data loss.

No extensive coding is required. The Zapier App Connector provides a no-code interface to connect GHL’s Contacts API to Teamwork Desk. You will configure triggers, actions, and field mappings through the Zapier UI. A basic understanding of the endpoints and data fields (contactId, taskId, noteId) helps you build effective automations quickly.

Rate limits depend on your GHL plan and the Zapier integration. To avoid hitting limits, batch requests where possible, cache non-frequently changing data, and implement exponential backoff on errors. Use idempotent triggers to prevent duplicate actions and monitor API usage regularly. Follow best practices for authentication, data mapping, and endpoint selection to keep automations resilient.

Test each trigger and action in Zapier using sample data before going live. Validate that data maps correctly (contactId, taskId, noteId) and that updates propagate as expected. Use staging environments when available and review logs for any mismatches. Create a few test scenarios: new contact creation, task completion, and tag updates to ensure end-to-end reliability.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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