How to Connect Thoughtly to the Contacts API

Thoughtly and Contacts API integration

How to connect Contacts API with Thoughtly

This guide explains how Thoughtly connects to the GHL Contacts API via the Zapier App Connector. You will learn authentication steps, endpoint usage, and recommended workflows for managing contacts, tasks, notes, and appointments using REST endpoints such as GET /contacts/:contactId and POST /contacts/.

Authenticate the Contacts API

Authentication uses the GHL API credentials and the defined scope (contacts.readonly). Store tokens securely and test the connection from Zapier.

Authenticate Thoughtly

In Zapier, select Thoughtly and connect using your GHL Contacts API credentials. Grant the requested scopes and verify the connection before building automations.

Endpoints you can use

GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags

Top 3 Connections for Thoughtly and the Contacts API

Read a Contact's Details

Trigger when you need a contact’s core data for a workflow (e.g., to populate a CRM record).

Actions include retrieving contact data, updating notes, and attaching tags or tasks as needed.

GET /contacts/:contactId

Key fields: contactId, name, email, phone

Top 3 Connections for Thoughtly and the Contacts API

Manage Contact Tasks

Trigger to pull a contact’s task list for workflow orchestration.

Actions include GET /contacts/:contactId/tasks, POST /contacts/:contactId/tasks, PUT /contacts/:contactId/tasks/:taskId, and PUT /contacts/:contactId/tasks/:taskId/completed, plus DELETE when needed.

GET /contacts/:contactId/tasks

Key fields: taskId, title, status, dueDate

Top 3 Connections for Thoughtly and the Contacts API

Notes and Appointments

Trigger to fetch notes and appointments for a contact to support activity history.

Actions include GET /contacts/:contactId/notes and GET /contacts/:contactId/appointments, plus creating or updating notes if allowed.

GET /contacts/:contactId/notes

Key fields: noteId, note, timestamp

No-code benefits for Thoughtly and the Contacts API

Automate routine updates to contacts and tasks without writing code, using Zapier triggers and actions.

Create smooth data flows between Thoughtly and your CRM and other apps via REST endpoints and prebuilt actions.

Scale automation as your business grows with reliable endpoints, error handling, and retry policies.

Key terms and glossary

This glossary covers the main elements: endpoints (URLs that trigger actions), triggers (events that start automations), actions (tasks performed by the app), and key fields (identifiers used to fetch and update data).

API

API stands for Application Programming Interface. In this integration, the GHL Contacts API exposes endpoints to read, write, and manage contacts, notes, tasks, and appointments.

Endpoint

An endpoint is a specific URL you call to perform an action in the API (for example, GET /contacts/:contactId).

Webhook

A webhook sends real-time data to your app when an event happens, enabling near-instant automation.

Trigger

A trigger starts an automation in Zapier when a defined event occurs, such as a new or updated contact.

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Creative ideas for Thoughtly and the Contacts API

Auto-create tasks when a contact is updated

Set up a Zap to automatically generate tasks based on contact updates, reducing manual work.

Sync notes to your CRM timeline

Bridge the notes endpoint to your CRM so notes appear in the activity timeline.

History log for contact changes

Push events to a log or audit trail to see who changed what and when.

3 steps to connect Thoughtly with the Contacts API

Step 1: Gather credentials

Collect your GHL API key and set the scope to contacts.readonly. Securely store credentials.

Step 2: Configure Zapier connection

Add Thoughtly as the app in Zapier and connect to the Contacts API using your credentials. Configure OAuth redirect URLs if required and test the connection.

Step 3: Test endpoints

Run test calls to endpoints like GET /contacts and GET /contacts/:contactId to verify data flow before enabling automations.

Frequently Asked Questions

Do I need coding to connect Thoughtly with the Contacts API?

No deep coding is required. The Thoughtly and Contacts API integration uses Zapier triggers and actions to move data between systems. You can typically set up automations visually without writing custom code. For more complex logic, small, optional steps using code actions can be added, but they are not required for standard workflows.

The endpoints cover reading and writing contacts, tasks, notes, and appointments. Start with GET /contacts/:contactId to pull data, then expand to POST, PUT, and DELETE calls as your workflow needs dictate. The Endpoint List section of this page enumerates the exact paths.

Authentication relies on your GHL API credentials with the defined scope (contacts.readonly). Use OAuth 2.0 or API keys as supported, and ensure the connection in Zapier remains secure. Test the connection to confirm access before building automations.

Yes. You can update contacts, create tasks, attach notes, and assign tags via the API endpoints. Ensure you have the required permissions and handle responses and errors in your automations.

Rate limits depend on your GHL plan and endpoint usage. If you hit limits, implement retries with exponential backoff, and design workflows to batch requests when possible.

Notes and appointments are accessible via dedicated endpoints (notes and appointments). You can fetch, view, and in some setups update notes. Use triggers to synchronize these items into your app for a comprehensive activity history.

The API endpoints list is presented in the Endpoint List section above. It documents all supported paths (GET, POST, PUT, DELETE) for contacts, tasks, notes, and appointments.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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