Use your API credentials to authorize requests to the Contacts API. Scope shown is contacts.readonly for read only access; adjust scopes if you need write access.
To connect ThunderTix to the Contacts API generate API credentials in your GHL developer dashboard, grant the appropriate scope, and configure OAuth or API key based authentication in ThunderTix.
GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; contacts.write; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags
Trigger: When you view a contact, pull the contact details and related tasks to populate a dashboard.
Actions: Use GET /contacts/:contactId and GET /contacts/:contactId/tasks to assemble a full view.
GET /contacts/:contactId; GET /contacts/:contactId/tasks
Key fields: contactId, name, email, phone, taskId, status
Trigger: A new contact in ThunderTix creates or updates the corresponding contact in the Contacts API and assigns initial tasks.
Actions: POST /contacts/ and POST /contacts/:contactId/tasks
POST /contacts/; POST /contacts/:contactId/tasks
Key fields: contactId, taskId, name, email
Trigger: Mark a task as completed in ThunderTix to reflect in the Contacts API.
Actions: PUT /contacts/:contactId/tasks/:taskId/completed
PUT /contacts/:contactId/tasks/:taskId/completed
Key fields: contactId, taskId, completed
Automates contact syncing so teams always see current information in both ThunderTix and your CRM.
Consolidates data views by bringing notes, tasks, and appointments into a single interface.
Speeds up onboarding and cross-team coordination with automated workflows and triggers.
A quick glossary of terms and core elements used in the ThunderTix and Contacts API integration.
A specific URL path that accesses a resource in an API.
The process of verifying identity to obtain access to a service.
A protocol for obtaining access tokens to authorize API calls.
GET, POST, PUT, DELETE and other verbs used to interact with resources.
Automatically sync contact changes from ThunderTix into your CRM view, keeping data fresh.
Create and assign tasks in ThunderTix based on CRM events, and show progress in real-time.
Sync notes and appointments from the Contacts API into ThunderTix for context and scheduling.
Generate API credentials and authorize ThunderTix to access Contacts API.
Enable and test endpoints like GET /contacts/:contactId and GET /contacts/:contactId/tasks.
Run test transactions and set up error handling and monitoring.
Paragraph 1: The integration requires the Contacts API scope shown in your setup, typically contacts.readonly for viewing data. This scope controls what ThunderTix can access in the Contacts API. Ensure your app has the correct permissions before enabling the connection. Paragraph 2: If you need to create or modify records, request additional scopes or enable write access in your API credentials and comply with your security policies when granting access.
Paragraph 1: ThunderTix can use endpoints listed in the Endpoint List to fetch contacts, tasks, notes, and appointments. You can select which endpoints to call based on your workflow and data needs. Paragraph 2: Always verify authentication and permissions before calling endpoints and monitor for rate limits or errors.
Paragraph 1: Yes, the API supports creating and updating records. Use POST /contacts/ to create and PUT /contacts/:contactId to update details. For tasks, you can POST /contacts/:contactId/tasks and PUT /contacts/:contactId/tasks/:taskId to modify tasks. Paragraph 2: Ensure idempotent operations and validate response data to prevent duplicates.
Paragraph 1: Authentication is typically done with API credentials and OAuth2. Obtain a client_id and client_secret, then exchange for access tokens. Paragraph 2: Store tokens securely and reuse them in Authorization headers for API calls. Rotate credentials regularly and follow best practices for token management and secure storage.
Paragraph 1: Yes, no-code options exist through connectors like Zapier App Connector and similar tools that bridge ThunderTix with the Contacts API without writing code. Paragraph 2: You can typically set up triggers on new or updated contacts and automate actions such as creating tasks or notes based on events.
Paragraph 1: Common use cases include syncing new or updated contacts, creating or updating tasks based on CRM events, and logging notes or appointments from the Contacts API into ThunderTix. Paragraph 2: This enables streamlined onboarding, follow-ups, and cross-team coordination with automated workflows.
Paragraph 1: Test in a staging environment by running sample API calls and validating data mappings. Paragraph 2: Set up monitoring, retries, and alerting to catch failures, rate limit issues, and data mismatches in production.
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Complete Operations Catalog - 126 Actions & Triggers
